Trusted Agent profile · Frimley Green

Hamiltons Property Services Frimley Green reviews

4.3

★★★★★ Great

50 reviews across 2 platforms

227-229 Road, Frimley Green, GU16 6LD

Hamiltons Property Services's office in Frimley Green, at 227-229 Road, is rated 4.3 out of 5 across 50 reviews on two platforms, including 42 Google reviews rated 4.2.

Google logo

4.2 / 5

42

Reviews on Google

This office

Facebook logo

4.5 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Frimley Green office, from every platform, shown as written. First names only.

5/5

Google

We moved with Robbie and the team recently, they were outstanding from beginning to end. Passionate about our house, and the area, competitively priced and communicative and reassuring throughout. This combination of things also meant we managed to achieve a higher price than what any of the other agents quoted when choosing a vendor. It really does pay to use somebody who is as passionate about your house/area as you are! Big thanks to the whole team, highly recommended!

Nick · 25 April 2024

Agent replied · 15 June 2024

Thank you for your review Nick. hope you guys are enjoying your new place!!

1/5

Google

Avoid Hamilton, Dishonest, Unprofessional, and a Complete Waste of Time! Hamilton is the definition of unprofessional and dishonest. We visited a property after booking an appointment, and after viewing it, we were happy to offer the asking price, no issues with the price at all. The only thing we asked for was a simple change: a two-year contract instead of the one-year term. The agent showing the house told us she was busy all day but would speak to the office once she could, and that she would get back to us. We waited, expecting a call, but instead, the next thing we know, the house is suddenly marked as "Let Agreed." Not once did they inform us that the house was already under offer. Not once did they tell us that someone had already put down a deposit or that the property was under review. If they knew the property was already taken, why didn’t they tell us upfront? Why waste our time? Why even show us the house in the first place? If they had been honest and said, "Hey, the property is under offer, but if it doesn’t work out, we’ll keep you in mind," we would have been okay with that. Instead, we were left hanging. The worst part? They didn’t even have the decency to call us and say, "Sorry, the property is no longer available." We were just left in limbo, with no communication or follow-up. It’s like they couldn’t care less about their clients. The agent herself was completely unhelpful, standing there like a statue, not offering any useful information. We had to ask all the questions, and even then, she didn’t have any answers. She didn’t even bother to offer any extra details or make the experience smoother. Hamilton is a complete joke of a company. dishonest, disrespectful, and completely unprofessional company. They don't care about your time, and they don’t communicate properly. Don’t bother with them, you’ll just get left in the dark. I wouldn’t trust them with anything.

Mansoor · 24 February 2025

5/5

Google

We sold our House with Hamiltons, completing at the end of 2024. Robbie and his team were fantastic to deal with, always available, always with good sound advice and always working hard for us. Hamiltons were the stars of the whole move and I would certainly use them again

Matt · 25 January 2025

Agent replied · 23 January 2025

Thank you so much for your kind words Matt! Thank you for using us, we all hope you guys are happy in your new home.

5/5

Google

I would highly recommend Robbie and the team at Hamiltons. They were very respectful of our property when showing people around and always accompanied the prospective purchasers. They found a buyer quickly and progressed the sale through to completion keeping us informed with progress at all times.

Liz · 26 November 2024

Agent replied · 23 January 2025

Thank you so much for your review Liz, you were a pleasure to deal with. We hope you are both happy in your beautiful new home!!

5/5

Google

Hamiltons provided an excellent service in relation to the sale of my late mother’s house. Robbie and his team were proactive; they found a buyer very quickly ; and they managed the chain really well as there was several months from us accepting the buyer’s offer to exchange because of the time it took to get probate. They recommended house clearers and cleaners and facilitated access for them meaning I didn’t need to come from where I live to deal with that. All this and their fee was competitive so I did not pay any more for this exceptional level of service. I would not hesitate to recommend them.

Ian · 16 June 2022

Agent replied · 15 June 2024

Hi Ian, many thanks indeed for your 5* rating! It was our pleasure to represent you in the sale of the property. All the best, the Hamiltons Team

5/5

Google

Recently viewed a property with Robbie who was a breath of fresh air, very informative and a pleasure to deal with. We needed to move in pretty soon so we could settle our baby in and get everything ready before Christmas. Robbie was extremely helpful and has gone above and beyond to assist in getting everything ready for us. A real pleasure to deal with and would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Danny · 16 June 2021

Agent replied · 15 June 2024

Hi Danny, Thank you for your review and rating. We are so glad to read that we were able to make your experience positive for you and your family!

1/5

Google

Hamiltons are without doubt one of the most unprofessional estate agents I have ever dealt with. Viewings are turned into opportunities for them to badmouth other agencies rather than focus on the property itself, which comes across as desperate and untrustworthy. When it comes to making an offer, there is no proper process. Unlike reputable agents who require proof of sale or a mortgage in principle and a form submitted. Hamiltons simply say they’ll “get back to you” and then don’t. Their communication is abysmal. The so-called “CEO dog” on their website would probably do a better job of responding. From my experience, they routinely overvalue properties to win instructions, which only results in listings sitting on the market for months while prices are repeatedly reduced. This benefits no one, not buyers, not sellers and certainly not the wider housing market. I now refuse to even view a property marketed by Hamiltons. If you do end up dealing with them, expect to witness exactly how an estate agent should not operate. My advice: avoid at all costs.

Mohamed · 27 October 2025

5/5

Google

We have used Hamiltons for both the rental and sale of two properties now and we’ll definitely be using them again! Robbie and his team were extremely professional and knowledgeable throughout. Robbie was always available to answer any of …

Nicholas · 16 April 2024

Agent replied · 15 June 2024

Thank you Mr Osy de Zegwaart for taking the time to leave Hamiltons a review and for recommending us to your friends, it means a lot to a company like ours.

5/5

Google

A huge huge mention to Georgie thank you for everything you did for us you was amazing from start to finish. Thank you for all the updates and the support throughout it all, she so friendly and polite with a smile always. We highly recommend Hamiltons Frimley. Thank you for everything guys and too Sam too! 🌟 …

Dimitris · 19 May 2025

Agent replied · 13 June 2025

Thank you so much Dimitris for your kind words and your review. You were a pleasure to deal with from start to finish. We all hope that you will be very happy in your lovely new home!

1/5

Google

Completely unprofessional and not trust worthy. The Managing Director is a compulsive liar and only tells you what you want to hear and does not act in your best interests. Robbie talks the talk but is just that - talk. He promises the world and does not deliver. After numerous requests for documentation, confirmation and updates on our current situation over both email and phone call Robbie is now avoiding me. Robbie has personally caused so much upset and stress. I would not trust this company and strongly urge everyone to avoid.

Samantha · 16 June 2023

5/5

Google

Restored my faith in estate agents! Sold my house through Hamiltons about 3 months ago. Robbie was brilliant, he sold my house within 3 days, but more importantly he was excellent at handling a difficult chain and communication was brilliant. He is clearly very knowledgeable about the area and adds a lot more value than one of the larger agents.

Benjamin · 16 June 2021

Agent replied · 15 June 2024

Hi Benjamin, Thank you for your kind review! We aim to provide our clients with a positive experience, like all small businesses do and we appreciate your rating!

5/5

Google

Hamiltons Frimley Green is a highly competent, professional team. For years and years they have dealt with my tenancy promptly and efficiently on a very supportive way. …

Eva · 16 April 2024

Agent replied · 15 June 2024

Thank you for taking the time to leave a review Eva. we were so pleased that you were able to stay in your home. we hope you are still happy there.

5/5

Google

Recently sold our house via Robbie and the team at Hamiltons which was the best experience we've had with an estate agent. We were always kept informed of what was going on, never had to chase for updates and would have no problem recommending him to anyonePositiveResponsiveness, Quality, Professionalism, Value

Matt · 25 August 2021

Agent replied · 15 June 2024

Hi Matt, Thank you for taking time to leave such a great rating. We always enjoy reading our client’s feedback and especially when we see that our work has made the experience so positive!

5/5

Google

Sam and Robbie were both clear and precise throughout the entire process. They kept things moving and helped when required.

James · 16 April 2024

Agent replied · 23 January 2025

Thank you for your review James, it is always good to hear that we helped to keep things moving throughout the home moving process.

5/5

Google

Moving in to Camberly was made possible by Hamilton Property Services. Special thanks to Rob for finding the right apartment for us in a short space of time. He went out of his way to ensure we settle in well. I would recommend him without any hesitation.PositiveResponsiveness, Professionalism

Naume · 25 August 2021

Agent replied · 15 June 2024

Hi Naume, Thank you very much for such a positive review! it is always good to hear that we have been able to help out and provide our clients with a great experience!

5/5

Google

We had a great experience with Hamiltons Property Services. They helped us find a rental home while we were still living in Catalonia, and made the whole process smooth and stress-free. Their team was professional, honest, and always helpful. During our tenancy, they responded quickly and efficiently to any issues that came up. If I ever need to rent again, I wouldn’t hesitate to go through them. Highly recommended!

Jordi · 30 May 2025

5/5

Google

Highly recommend using Hamiltons for rentals and sales in the Frimley Green area. We used them to rent our house and a few year later for the sale of it. Robbie and Sue helped to take out a lot of the stress and agro. Still we just pop in to say hello and stay in touch. For sure will use in the future.

Gresham · 25 April 2024

Agent replied · 15 June 2024

Thank you so much for the review Jason, keep popping in. We will make sure the kettle is on!

5/5

Google

Robbie and Sam were extremely helpful and responsive throughout the entire process of selling our flat and always kept us in the loop with updates. If you are selling a property in the area I would definitely recommend using Hamiltons. They offer a very personal service that you don't get at many estate agencies.

A · 19 October 2023

5/5

Google

Friendly helpful staff, especially Sam. Thanks Hamiltons, we will definitely recommend.

Roger · 16 April 2024

Agent replied · 15 June 2024

You are too kind Roger, thank you for the review.

5/5

Facebook

After much debate, we decided to downsize and move from our happy family home after 22 years. We decided to return to Frimley Green where we first lived after getting married. We had no idea what we would get for our money so we went to talk to Hamiltons. Robbie Ridgway arranged for us to view 3 very different properties, without our house being on the market, to give us an idea of what we could get for our money. We walked into the first one and that was it. ���That was at the end of January and on the 15th May, this home became ours!!! From day one we received honest, sensible and what we can only describe as excellent service. At the beginning of our house being on the market we were told by many other larger estate agents that this independent estate agents would not sell our house! Apparently they do not have the same data base!!! This is absolute rubbish! They had two offers for our house, at the price they told us we would achieve within 3 weeks of being on the market. Robbie advised us which buyers to go with and why and he was spot on with that advise too. Although we had a lovely home, it does back onto the motorway, so we knew it would not be for everyone. The key here was to get the right buyers through the door which Hamiltons did. We were kept informed throughout the process and kept sane during it with expert advise and information. Near the end of the process, at the bottom of the chain there were a couple of hiccups which could have resulted in the collapse of the chain. We have no doubt that Robbie Ridgway saved the day, doing the work which should have been done by another agent. We can't thank them enough. So do not be bullied by other estate agents into thinking that a smaller agent can't sell your house!!! It's rubbish. Listen to the valuation you are given, ours was spot on! If you want to be kept informed throughout the process, at weekends and evenings too then we cannot recommend Hamiltons enough. Robbie, Mike and Caroline go that extra mile. Thank you so much.

Denise · 22 May 2017

5/5

Google

Hamiltons were fantastic, I would recommend them to anyone selling their property. Robbie was extremely helpful and supportive with excellent personal service. Many thanks to the whole team.PositiveResponsiveness, Professionalism

Jane · 16 June 2022

Agent replied · 15 June 2024

Hi Jane, Thank you so much for your review. We are always trying to make sure what we deliver is 5 star and its always rewarding to receive feedback and reviews like yours!

5/5

Google

Robbie and his team have always been friendly, helpful and sensible - exactly what we look for in a letting agent!PositiveResponsiveness, Quality, Professionalism, Value

Liz · 25 August 2022

Agent replied · 15 June 2024

Hi Liz, Thank you for taking the time to leave us a review, we really appreciate your comments!

5/5

Google

We have been so lucky to have purchased 2 properties and sold one with Robbie and it was stress free, quick, and professional and he was on hand at all times to deal with our questions and queries and he kept us up to date with the process …

Luisa · 16 April 2024

Agent replied · 15 June 2024

Thank you so much for your kind words Luisa, it was a pleasure to work with you on your last two moves, let us know when you want to move again........... hopefully hear from you soon.

5/5

Google

My family were looking to move into the Frimley Green area to be closer for work in Nov 2022. The Hamilton's team were really helpful from the outset. We saw a few rental properties within the same week of enquiring. Once we'd settled on …

Rohan · 16 April 2024

Agent replied · 15 June 2024

Thank you for the review Rohan. We are pleased to here that we were able to help you and your family move into your lovely home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamiltons Property Services's Google reviews

Questions about Hamiltons Property Services Frimley Green

How many reviews does Hamiltons Property Services Frimley Green have?

Hamiltons Property Services's Frimley Green office has 50 reviews across two platforms: 42 on Google, 8 on Facebook.

What is Hamiltons Property Services Frimley Green's rating?

Hamiltons Property Services Frimley Green is rated 4.3 out of 5 across all 50 reviews, and 4.2 out of 5 on Google from 42 reviews.

Where is Hamiltons Property Services's Frimley Green office?

Hamiltons Property Services Frimley Green, 227-229 Road, Frimley Green, GU16 6LD.

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