5/5
TrustpilotVery competent
Very polite and helpull
Agent replied · 26 October 2024
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
Trusted Agent profile · Frampton Cotterell and Winterbourne
Andrews Winterbourne reviews in Frampton Cotterell and Winterbourne
★★★★★
2,101 reviews across 3 platforms
10 High Street, Winterbourne, BS36 1JN, Frampton Cotterell and Winterbourne, BS36 1JN
Part of Andrews, see every office.
Andrews's office in Frampton Cotterell and Winterbourne, at 10 High Street, is rated 4.9 out of 5 across 2,101 reviews on three platforms, including 121 Google reviews rated 4.9.
Reviews
Every review we hold for the Frampton Cotterell and Winterbourne office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Agent replied · 26 October 2024
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
5/5
TrustpilotProperty management
Fantastic experience I have ever seen. Excellent behavior and always solved everything for me quickly and always responsive. I really appreciate from LOUISE GONELLA.Many thanks
5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Agent replied · 26 October 2024
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Agent replied · 26 October 2024
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Agent replied · 26 October 2024
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
5/5
TrustpilotVery stress free and easy process when…
Very stress free and easy process when sorting out a place to rent. Molly helped myself and my partner in making the move as easy as possible. No question was left unanswered and she really made us feel important and cared for. Would highly recommend and would use Andrews again
5/5
TrustpilotHappy since 2008
Have used Andrews since 2008 to manage a property. Have always found them professional, friendly and helpful. They have always managed to find tenants and so the property has rarely been vacant. Their managing of repairs or any kind of decorative work has been excellent. Would recommend.
5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
4/5
GoogleAn all round excellent service and highly professional. A very positive experience dealing with this company, would highly recommend to anyone!
Agent replied · 25 October 2024
Good afternoon Jack Thomson, thank you for taking your time to leave us a review. I'm glad you have had a good experience with the Winterbourne Branch and i'm sure our paths will cross again !
1/5
TrustpilotAndrews - we(don't) care line
Hello Andrews - as decreed I have emailed you and from experience anticipate my genuine concern will be swept under you well trodden carpet.
Agent replied · 26 October 2024
We can confirm our customer service team are in receipt of your email. We are sorry to hear that you have received a disappointing experience and we will be investigating this and responding to you directly.
5/5
TrustpilotAndrews is a people-centric agency
Andrews is a people-centric agency. They remind clients of deadlines. Regardless of the outcome of your application or offer you will always feel comfortable to engage them. They also provide feedback in a way which tries to reconcile the shortfalls of your offer. I'm humbled by their service especially Ed!!!
5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
5/5
TrustpilotBig shout to AMSmith@ westbury-on-trym…
Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys 👏👏👏.Thank you .
5/5
TrustpilotFriendly and helpful staff
Appreciate Isaac from the branch went above and beyond to accommodate my crazy schedule on a Saturday to fit in two viewings back to back. He has been super professional and helpful throughout even we decided not to pursue with the properties in the end. Thank you very much.
5/5
GoogleDuring this time I have found it very difficult getting hold of staff at Andrews but these two members of staff were always easy to contact and if they were not able to take a call, would always phone back soon after. Likewise with emails, they always responded quickly. They would even help if the reason for my contact wasn' t in their remit.PositiveProfessionalism
5/5
TrustpilotI visited the office seeking advise as…
I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future
5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
5/5
TrustpilotI've viewed three properties now with…
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
5/5
TrustpilotGreat Service
I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.
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