Every review we hold for the Frampton Cotterell and Winterbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and honest estate agent
Highly recommended an estate agent who managed to secure a nice property for my family. Very professional and honest. We had a bad experience with other estate agents in the area as they acted like auctions. And I am personally thanking Bobbie Caller (Bob) she helps us big time to make the letting process smooth and easy.
Amenu · 11 July 2023
★★★★★ 5/5
Trustpilot5 stars
Reece was extremely helpful and accommodating in finding my first property.
Olly · 12 May 2023
★★★★★ 5/5
TrustpilotIt was a really good experience
It was a really good experience. Isaac was extremely helpful and answered questions to all of our queries.
Nisa · 4 September 2022
★★★★★ 5/5
TrustpilotThey’re lovely staff
Soma · 3 October 2024
Agent replied · 26 October 2024
Thanks for the lovely feedback about our team, Soma.
★★★★★ 5/5
TrustpilotVery pleased with result of our house sale through Andrews.
Tony worked hard and showed a lot of persistence to get our sale done. He gave us a valuation that surprised me, never thought the house could be worth that much, and he got it sold for that much - despite the markets taking a tumble shortly afterwards (the Liz Truss debacle). Very satisfied with Andrews and with Tony in particular.
David · 22 February 2023
★★★★★ 5/5
TrustpilotExcellent service
A wonderful service from the service sales man , listens and explains very well
Denford · 11 March 2024
Agent replied · 26 October 2024
Thank you for the five star review. Great to see you've had an amazing experience with our sales team. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service
Great service, fast and efficient through the process.
Sean · 27 June 2024
Agent replied · 26 October 2024
Hi Sean, thank you for the review briliant to see you had a great experience. Thanks, Rhys
★★★★★ 5/5
TrustpilotJane was fantastic throughout
Jane was fantastic throughout, thank you so much for your help and support
Carrie-Anne · 1 February 2023
★★★★★ 5/5
TrustpilotExperience was great
Steve is great. He explained in details every aspect of the property that we viewed.
Santy · 16 November 2022
★★★★★ 5/5
TrustpilotThe customer relation is wonderful and…
The customer relation is wonderful and welcoming. Prompt and timely response.
Toviho · 29 April 2024
Agent replied · 26 October 2024
Hi Toviho, thanks for the five star review. Fantastic to see you've had an excellent experience with Andrews.Thanks again, Rhys
★★★★★ 5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
Tom · 29 March 2023
★★★★★ 5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
Madeline · 23 June 2023
★★★★★ 5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
Anna · 20 June 2023
★★★★★ 1/5
GoogleYet another estate agent that don't answer their phones, or bother to return a call after you've left a message. It must be nice to be able to turn down business!!
Keith · 26 October 2022
Agent replied · 25 October 2024
Dear Keith, we sincerely apologize for this, I have spoken with my colleagues and no message seems to have been received. If you would like to call back so I can look into this - please call myself on 07754756112 - Stewart, Branch Manager.
★★★★★ 5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Eunice · 16 November 2023
Agent replied · 26 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Hugh · 2 March 2024
Agent replied · 26 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotPrompt replies to my emails
Norman · 30 July 2024
Agent replied · 26 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
★★★★★ 5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
Laxmikant · 14 July 2022
★★★★★ 5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
A · 1 June 2024
Agent replied · 26 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
K · 21 March 2023
★★★★★ 5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
Michael · 25 July 2022
★★★★★ 5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Mandy · 3 May 2024
Agent replied · 26 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
★★★★★ 5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
Mr · 31 January 2023
★★★★★ 5/5
TrustpilotGreat service very helpful
Trevor · 31 July 2024
Agent replied · 26 October 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.