Every review we hold for the Frampton Cotterell and Winterbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNabeeha
Hi. I'm Nabeeha. My experience so far with Andrews has been great. The team is lovely to speak with and they are always available ti clarify all sorts of doubts and work effeciently . I came here to rent and they have guided me well and have found my just the right flat as I have wanted. HIGHLY RECOMMENDED!
Nabeeha · 31 January 2024
Agent replied · 26 October 2024
Hi Nabeeha, thank you for taking the time to write us a five star review. Amazing to hear you have had a great experience with us so far and the team have been able to assist you. Thank you for the recommendation too and all the best in your new flat, Laura.
★★★★★ 5/5
TrustpilotI was most impressed with the service…
I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.
Mrs · 23 September 2024
Agent replied · 26 October 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority, and we're glad we could assist you through the process.
★★★★★ 5/5
TrustpilotGreat Professional Service
It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.
Nanda · 21 August 2023
★★★★★ 5/5
GoogleVery friendly helpful team. Professional service selling my flat. Process was smooth with no issues.
Sam · 10 October 2023
Agent replied · 25 October 2024
Hi Sam, thanks for the five star review for the team in Winterbourne, fantastic to see you had a great experience and the process was nice and smooth for you. Thanks, Rhys.
★★★★★ 5/5
TrustpilotOne of the trustworthy company where…
One of the trustworthy company where they had supported for the house viewing for multiple attempts within quicker duration with fast and prompt response . Especially zyad is quite supporting in following up closely and support the customer needs..thank you for that
Mohammed · 14 November 2024
Agent replied · 22 November 2024
Thank you, Mohammed! We're so pleased to hear about your positive experience with our team, especially Zyad. Your kind words and trust mean a lot to us. Best wishes, Jake
★★★★★ 5/5
TrustpilotFriendly and efficient service
A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.
John · 21 April 2023
★★★★★ 5/5
TrustpilotLouise Gonella
Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .
Melanie · 10 September 2024
Agent replied · 26 October 2024
Thank you, Melanie! We're thrilled to hear Louise was able to assist you promptly. Your satisfaction is our priority!
★★★★★ 5/5
TrustpilotGreat estate agent!
Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!
Beth · 12 February 2024
Agent replied · 26 October 2024
Hi Beth, we certainly know that Elliot will love seeing your feedback and it's brilliant for us to see all his hard work and efforts recognised. Thanks for spreading the word about the fantastic work he does. Thanks again, Rhys
★★★★★ 5/5
TrustpilotSearching for a flat
I am searching for renting a flat and came across this estate agency. I contacted them by email about a flat and the day after I received a call from them. The estate agent, Kiana, was very nice and helpful answering to my enquiries. Easy to talk and friendly.
Africa · 10 July 2024
Agent replied · 26 October 2024
Thank you for taking the time to share your experience and leave a review. Fantastic to see that Kiana was such a source of help throughout your dealings with us. Thanks again, Rhys
★★★★★ 5/5
TrustpilotQuick and reliable service guaranteed
Shannon has been incredible, from the moment we said we wanted to put our property on the rental market she actioned the request quickly, provided relevant documentation swiftly and kept us informed at every opportunity. The house had new tenants in within a couple of weeks. Thank you for all your help.
Lauren · 29 April 2023
★★★★★ 5/5
TrustpilotOutstanding service
First estate agent I contacted. Polite, efficient and made understanding all the legality simple and straightforward. Contact via, SMS, email and phone easy, always prompt and what made it more easy, I got tenants within weeks - no wait. Staff very professional and knew exactly what their client wanted. Fantastic service - Thank you to all but especially Nathan.
Rahman · 3 August 2022
★★★★★ 5/5
TrustpilotVery good customer service
Andrews emailed a property that matched our criteria and I met with Shamiya today at the property for a viewing, she was very professional and friendly and was able to answer all our questions and explained the next steps.Communication has been good throughout and I would highly recommend Andrews.
Diane · 2 July 2024
Agent replied · 26 October 2024
Hi Diane, thank you for taking the time to leave us a review. Amazing to see Shamiya matched you with a suitable property and then booked you in for a viewing too, we know it's a competitive market so it's great to see Andrews Downend are on your side! Thanks, Rhys
★★★★★ 4/5
TrustpilotOverall good to deal with
Overall good. Communications is sometimes hit and miss
Alex · 13 February 2024
Agent replied · 26 October 2024
Hi Alex, thank you for the four star review. If there was anything else we could have done to make your experience five star, please let me know. RMessengern@AndrewsOnline.co.uk, thanks, Rhys
★★★★★ 5/5
TrustpilotJas was really nice on the viewing and…
Jas was really nice on the viewing and helpful explaining everything!
Rhys · 7 December 2023
Agent replied · 26 October 2024
Hi Rhys, thank you so much for taking the time to leave us a five star review. Great to see you had such a positive experience with Jas on your viewings.
★★★★★ 5/5
TrustpilotIt was seamless
It was seamless, Nicole was really helpful in providing accurate information quickly.
Damilola · 13 November 2023
Agent replied · 26 October 2024
Hi Damilola, fantastic to hear it was a seamless process for yourself! Thank you for taking the time to share your experience and all the best, Laura.
★★★★★ 5/5
TrustpilotNancy has been extremely helpful in our…
Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh
Swati · 27 April 2023
★★★★★ 5/5
TrustpilotPositive experience of Andrews as a landlord
I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!
Robin · 12 August 2024
Agent replied · 26 October 2024
Thank you, Robin! We're thrilled to hear about your positive experience with Michelle over the years. Your trust and satisfaction mean a lot to us.
★★★★★ 5/5
TrustpilotLisa and Robbie were great
Ruth · 2 April 2024
Agent replied · 26 October 2024
Hi Ruth, thank you for the five star review. Brilliant to see that Robbie & Lisa from Andrews Southville have been able to provide an excellent service to you. Thank you, Rhys
★★★★★ 5/5
TrustpilotI have rented a property through Andrews in Putney
I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.
Guy · 9 May 2024
Agent replied · 26 October 2024
Hi Guy, thank you for taking the time to write a lovely five star review. Fantastic to see your have rented with us for at least a decade now and it is fantastic to hear the team have been there to assist you every step of the way.Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotMove On Removals and Storage
From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.
Rik · 21 November 2023
Agent replied · 26 October 2024
Hi Rik, thank you for taking the time to write a five star review. Great to hear you had fantastic service from our Westbury On Trym branch and received excellent communication from Claire. Fantastic to hear your looking forward to working together in the future! Thank you again and all the best, Laura.
★★★★★ 5/5
TrustpilotGreat Enquiry Experience
My experience regarding an enquiry into letting our a property was improved by Karen in the Wallingfon office. She took her time to listen to my queries and answered in great detail, with a lot of patience. Overall she was lovely to speak to and has helped positively aid my decisions moving forward.
Customer · 26 March 2024
Agent replied · 26 October 2024
Thank you for the five star review. We know Karen will really appreciate seeing your fantastic feedback. Thank you for sharing your experience with us, Rhys.
★★★★★ 5/5
TrustpilotJas was brilliant
Jas was brilliant, did a great job and very welcoming!
JJ · 7 December 2023
Agent replied · 26 October 2024
Thank you for the positive review, great to see you had a five star experience with us!
★★★★★ 5/5
TrustpilotAs a contractor I have been dealing…
As a contractor I have been dealing with Sarah at Andrews for a number of years now. She is a pleasure to work with when responding to and managing maintenance works orders. She is always professional and quick to reply to any queries and has a great sense of humor with it :)
Victoria · 21 March 2024
Agent replied · 26 October 2024
Hi Victoria, thanks for the review. Fantastic to see you've built such a strong relationship with Sarah over the years and are collectively able to assist our tenants and landlords alike in a prompt manner. Thanks again, Rhys
★★★★★ 5/5
GoogleI have sold and purchased using Andrews Winterbourne agents, on a number of occasions, serial home renovator!
They are professional, excellent with communications and a pleasure to deal, they take the stress away from moving and support you every step of the process, I can highly recommend them no need to look elsewhere best BS36 agent by a country mile.
Sean · 10 October 2023
Agent replied · 25 October 2024
Hi Sean, thank you for the fantastic review for our team in Winterbourne and thank you for continuing to use our services when selling your renovated properties, we love selling them for you. Great to see the team have always been on hand to help and keep you informed all the way. We look forward to helping you with future projects.
Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
