Trusted Agent profile · Folkestone
★★★★★
2,105 reviews across 2 platforms
85 Sandgate Road, Folkestone, CT20 2AF
Reeds Rains's office in Folkestone, at 85 Sandgate Road, is rated 3.8 out of 5 across 2,105 reviews on two platforms, including 196 Google reviews rated 4.7.
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
5/5
GoogleGreat help throughout buying process , would recommend to everyone!PositiveProfessionalism
Dear Jack, thank you very much for your kind review. I am pleased to hear that your dealings with our branch went well as we pride ourselves on our excellent customer service. Regards, Adam Pritchard, Sales Manager.
5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Great, thank you Jason
5/5
TrustpilotTop team
Very responsive team. Excellent with follow up activities and supporting client
5/5
TrustpilotUncomplicated and supportive
Uncomplicated and supportive. Good communication and good advice.
Thank you for your 5 star review.
5/5
TrustpilotReidsrains have been fantastic we have…
Reidsrains have been fantastic we have sold a house with them and it has been so smooth. They have been so professional and are always keeping us up to date fantastic service.
4/5
TrustpilotHouse sale
We found reeds and reins very helpful and liked the fact that not lot's of people came just the ones that were interested and sold our property after 2 view's.
1/5
TrustpilotYou want me to review a purchase but I…
You want me to review a purchase but I haven't bought anything . We have however sold a property through Reedsrains. Maybe look at your algorithm ;-😜
5/5
TrustpilotPerfect service …
Harun Miah Lettings manager was very helpful throughout the whole process of the move. He always went out of his way to help where he can and we are finally settling into our new flat thanks to him so thank you again for all your hard work
5/5
TrustpilotKathryn at the Northwich branch has…
Kathryn at the Northwich branch has been fantastic and has fantastic knowledge with buying and selling. We held out for our dream house after the seller decided not to sell before christmas. Kathryn knew how much we loved the house so we were contacted again January when the house went back on the market.
5/5
TrustpilotFriendly staff
Friendly staff, problem free service. Sold my house in 2 days. Excellent!
5/5
TrustpilotSold to first viewing in less than a…
Sold to first viewing in less than a week.
5/5
TrustpilotHelpful Staff
Although trying to sell a property is very stressful at times having Bekky in the Scarborough branch to look after our needs proved to be very helpful with with her caring and informative manner with some problems we experienced and I think she is credit to Reeds Rains.
5/5
TrustpilotExcellent and professional service
Excellent and professional service. Would highly recommend.
Good to hear. Thanks
4/5
GoogleI recently purchased a property with Reeds and my main point of contact was with Stephen Dumbrell. He was professional, friendly and very proactive when I needed information on the progress of the sale. In fact he was more helpful than my actual solicitor at times. Highly recommend this firm
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Folkestone.
