5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
Trusted Agent profile · Folkestone and Hythe
Reeds Rains Folkestone reviews in Folkestone and Hythe
★★★★★
2,111 reviews across 2 platforms
85 Sandgate Road, Folkestone, CT20 2AF, Folkestone and Hythe, CT20 2AF
Reeds Rains's office in Folkestone and Hythe, at 85 Sandgate Road, is rated 3.8 out of 5 across 2,111 reviews on two platforms, including 186 Google reviews rated 4.7.
Reviews
Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe best experience throughout our move…
The best experience throughout our move was the input from the invaluable Alison at Bamber Bridge. She was amazing and made everything so much easier for me and my husband. She really did go above an beyond and made the stressful experience bearable. Cannot thank her enough.
5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Agent replied · 25 October 2024
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
4/5
TrustpilotReeds Rains Hazel Grove.
Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian
5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Agent replied · 25 October 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Agent replied · 25 October 2024
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
5/5
TrustpilotTop team
Very responsive team. Excellent with follow up activities and supporting client
5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Agent replied · 25 October 2024
Great, thank you Jason
5/5
TrustpilotReidsrains have been fantastic we have…
Reidsrains have been fantastic we have sold a house with them and it has been so smooth. They have been so professional and are always keeping us up to date fantastic service.
5/5
TrustpilotUncomplicated and supportive
Uncomplicated and supportive. Good communication and good advice.
Agent replied · 25 October 2024
Thank you for your 5 star review.
4/5
TrustpilotHouse sale
We found reeds and reins very helpful and liked the fact that not lot's of people came just the ones that were interested and sold our property after 2 view's.
1/5
TrustpilotYou want me to review a purchase but I…
You want me to review a purchase but I haven't bought anything . We have however sold a property through Reedsrains. Maybe look at your algorithm ;-😜
4/5
GoogleI recently purchased a property with Reeds and my main point of contact was with Stephen Dumbrell. He was professional, friendly and very proactive when I needed information on the progress of the sale. In fact he was more helpful than my actual solicitor at times. Highly recommend this firm
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