Trusted Agent profile · Folkestone and Hythe

Cromwell Properties Folkestone and Hythe reviews

4.7

★★★★★ Excellent

684 reviews across 1 platform

18 Turketel Road, Kent, CT20 2PA, Folkestone and Hythe, CT20 2PA

Cromwell Properties's office in Folkestone and Hythe, at 18 Turketel Road, is rated 4.7 out of 5 across 684 reviews on 1 platform.

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684

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.

5/5

Trustpilot

Customer Servuce lady was very helpful

Rating only, no written review.

David · 30 August 2026

Agent replied · 24 September 2026

Hi David, thank you for taking the time to leave your feedback, our Care Help Team really appreciate it.

5/5

Trustpilot

Very helpful and courteous.

Silversussex · 30 March 2024

5/5

Trustpilot

Staff were very understanding and…

Staff were very understanding and compassionate. Also very helpful.

Tony · 15 December 2023

5/5

Trustpilot

A great resource for finding care homes…

A great resource for finding care homes and comparing facilities. This guide is invaluable for your first exposure to a new area of life.

RoyG · 23 September 2022

4/5

Trustpilot

The staff were lovely and helpful.

Rating only, no written review.

Sarah · 28 August 2026

Agent replied · 24 September 2026

Hi Sarah, it’s lovely to hear that you found our team so helpful. Thank you for taking the time to leave us your feedback!

5/5

Trustpilot

Very helpfull

Rating only, no written review.

Christine · 27 August 2026

Agent replied · 24 September 2026

Hi Christine, thank you for taking the time to leave us a lovely review!

5/5

Trustpilot

Honest and helpfull

Rating only, no written review.

M · 26 August 2026

Agent replied · 24 September 2026

Hi there, thank you for your lovely feedback!

5/5

Trustpilot

Helped with our decision

I was able to look at and make a decision on my mothers care home and look at the reviews

Leigh · 9 February 2023

5/5

Trustpilot

Very friendly and helpful

Rating only, no written review.

Angela · 24 August 2026

Agent replied · 24 September 2026

Hi Angela, we’re so pleased you found our Care Help Team friendly and helpful. Thanks for the lovely feedback!

5/5

Trustpilot

Care and attention for my needs.

Rating only, no written review.

Michael · 22 August 2026

Agent replied · 24 September 2026

Hi Michael - thank you for your 5-star review!

1/5

Trustpilot

Not showing CQC status of homes

Re: Carehome.co.uk Company call tomorrows.co.uk is behind this website. They will list any care homes websites without showing individual homes CQC rating status on their listing pages. If you are looking for services go and check CQC website directly for accurate information.

Daniel28 · 30 April 2016

5/5

Trustpilot

Knowledgeable and informative staff

Rating only, no written review.

JJordan · 21 August 2026

Agent replied · 24 September 2026

That's great to hear. Thank you. Best wishes for the next stage of securing a home.

5/5

Trustpilot

Excellent service

Excellent service. Was open and flexible to fulfil our needs. Also followed up to see the progress.

Asad · 28 April 2023

5/5

Trustpilot

Experts at the Helm Eased My Stress Levels

I felt that my needs were very well understood and recommendations offered which were a good fit

Elizabeth · 25 April 2023

5/5

Trustpilot

Very good service and extremely helpful…

Very good service and extremely helpful thank you.

Fiona · 15 December 2023

5/5

Trustpilot

Lots of helpful information and…

Lots of helpful information and followed up to see if we needed any more help

Customer · 15 June 2023

5/5

Trustpilot

Extreemly Helpfull

Extreemly Helpfull & fullfiled the promise given.

Michael · 21 December 2023

5/5

Trustpilot

Really caring attention and excellent…

Really caring attention and excellent advice at a stressful time.

Selina · 6 October 2023

5/5

Trustpilot

Responsive and helpful

Responsive and helpful - list updated regulations

Tamsin · 12 December 2023

5/5

Trustpilot

FRIENDLY AND PROMPT

Very caring, friendly and prompt. Good support and direction at this difficult time. Offer of further help appreciated.

Heather · 7 February 2023

5/5

Trustpilot

Thank you for assistance

Eileen took my information and then did all the leg work for finding a possible care home for my husband.

Aurea · 25 November 2022

5/5

Trustpilot

This was so useful when trying to find…

This was so useful when trying to find a. Are Home for my Mum. The ratings and comments really helped.

Ian · 11 November 2022

5/5

Trustpilot

Very attentive and sympathetic to my…

Very attentive and sympathetic to my request. Prompt and informative response.

Alan · 9 August 2023

5/5

Trustpilot

Very helpful and understanding lady on…

Very helpful and understanding lady on the phone and sent lots of useful information

Steph · 10 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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