5/5
Customer Servuce lady was very helpful
Rating only, no written review.
Agent replied · 24 September 2026
Hi David, thank you for taking the time to leave your feedback, our Care Help Team really appreciate it.
Trusted Agent profile · Folkestone and Hythe
★★★★★
684 reviews across 1 platform
18 Turketel Road, Kent, CT20 2PA, Folkestone and Hythe, CT20 2PA
Cromwell Properties's office in Folkestone and Hythe, at 18 Turketel Road, is rated 4.7 out of 5 across 684 reviews on 1 platform.
Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
5/5
Customer Servuce lady was very helpful
Rating only, no written review.
Hi David, thank you for taking the time to leave your feedback, our Care Help Team really appreciate it.
5/5
Very helpful and courteous.
5/5
Staff were very understanding and…
Staff were very understanding and compassionate. Also very helpful.
5/5
A great resource for finding care homes…
A great resource for finding care homes and comparing facilities. This guide is invaluable for your first exposure to a new area of life.
4/5
The staff were lovely and helpful.
Rating only, no written review.
Hi Sarah, it’s lovely to hear that you found our team so helpful. Thank you for taking the time to leave us your feedback!
5/5
Very helpfull
Rating only, no written review.
Hi Christine, thank you for taking the time to leave us a lovely review!
5/5
Honest and helpfull
Rating only, no written review.
Hi there, thank you for your lovely feedback!
5/5
Helped with our decision
I was able to look at and make a decision on my mothers care home and look at the reviews
5/5
Very friendly and helpful
Rating only, no written review.
Hi Angela, we’re so pleased you found our Care Help Team friendly and helpful. Thanks for the lovely feedback!
5/5
Care and attention for my needs.
Rating only, no written review.
Hi Michael - thank you for your 5-star review!
1/5
Not showing CQC status of homes
Re: Carehome.co.uk Company call tomorrows.co.uk is behind this website. They will list any care homes websites without showing individual homes CQC rating status on their listing pages. If you are looking for services go and check CQC website directly for accurate information.
5/5
Knowledgeable and informative staff
Rating only, no written review.
That's great to hear. Thank you. Best wishes for the next stage of securing a home.
5/5
Excellent service
Excellent service. Was open and flexible to fulfil our needs. Also followed up to see the progress.
5/5
Experts at the Helm Eased My Stress Levels
I felt that my needs were very well understood and recommendations offered which were a good fit
5/5
Very good service and extremely helpful…
Very good service and extremely helpful thank you.
5/5
Lots of helpful information and…
Lots of helpful information and followed up to see if we needed any more help
5/5
Extreemly Helpfull
Extreemly Helpfull & fullfiled the promise given.
5/5
Really caring attention and excellent…
Really caring attention and excellent advice at a stressful time.
5/5
Responsive and helpful
Responsive and helpful - list updated regulations
5/5
FRIENDLY AND PROMPT
Very caring, friendly and prompt. Good support and direction at this difficult time. Offer of further help appreciated.
5/5
Thank you for assistance
Eileen took my information and then did all the leg work for finding a possible care home for my husband.
5/5
This was so useful when trying to find…
This was so useful when trying to find a. Are Home for my Mum. The ratings and comments really helped.
5/5
Very attentive and sympathetic to my…
Very attentive and sympathetic to my request. Prompt and informative response.
5/5
Very helpful and understanding lady on…
Very helpful and understanding lady on the phone and sent lots of useful information
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.