Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuite happy
Quite happy always looking for property happy with one I found
David · 17 November 2021
Agent replied · 26 December 2024
Hi David,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website this much, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy house hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWhen ever i Call they said its gone .so…
When ever i Call they said its gone .so y it’s showing 👎🏽👎🏽
Faraz · 9 July 2021
Agent replied · 26 December 2024
Hi Faraz, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat! Grand! Wonderful!
Awesome layout! Just the perfect way to find housing in the UK 🇬🇧
Kaitlyn · 9 July 2021
Agent replied · 26 December 2024
Hi Kaitlyn, Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotFantastic
It's amazing and you provide to me full information about what I looking for
Mariya · 26 April 2021
Agent replied · 26 December 2024
Hi Mariya, Thank you very much for leaving us a 5 star review. It is fantastic to hear you find our features so useful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery smooth and accessible
Very smooth and accessible. Always had an update. Would highly recommednd. to anyone looking.
Mrs · 25 April 2021
Agent replied · 26 December 2024
Hi Mrs Malgorzata, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our service and that you recommend us to others. If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat
Excellent service. The App though should include the same filters of the internet version
Gabriele · 24 April 2021
Agent replied · 26 December 2024
Hi Gabriele, Thanks so much for leaving us a 5 star review. We're happy to hear you like our app and thank you for you filter suggestion. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotInteresting but the properties shown…
Interesting but the properties shown have been in too high a price bracket, above £180,000
CHRISTINA · 30 January 2021
Agent replied · 26 December 2024
Hi Christina,Thanks so much for leaving us a 4 star review. We'd like to assist you further with this and we'll now reach out to you directly with more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGood site to view a wide range of…
Good site to view a wide range of properties
MAUREEN · 3 March 2022
Agent replied · 26 December 2024
Hi Maureen,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotHardly any of the agency’s came back to…
Hardly any of the agency’s came back to me
Crazy · 2 March 2022
Agent replied · 26 December 2024
Hi,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotEasy to use
Easy to use , great you include property a sales history andcspprox price guide .Martin Brimson
Martin · 22 October 2020
Agent replied · 26 December 2024
Hi Martin,Thank you for taking the time you leave us your 5 star review and for sharing your experience with us. We're pleased to hear that you find our site easy to use and informative, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI your doing ok have found a property…
I your doing ok have found a property through your page
Peter · 8 November 2021
Agent replied · 26 December 2024
Hi Peter,Thanks so much for leaving us a 4 star review. We're very happy to hear the website has worked well for you and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI find this easier to navigate than…
I find this easier to navigate than Rightmove and the email marketing seems more relevant.
Martin · 22 January 2021
Agent replied · 26 December 2024
Hi Martin, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our website and the marketing you've been sent. We hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAs good as ever
As good as ever, however our house value and details have dissapeared and dont understand why!!!
Redron,s · 19 October 2020
Agent replied · 26 December 2024
Hi Redron, Thank you very much for leaving us a review and for your valuable feedback. Be sure to visit our Discover section for more information and additional guidance.The Zoopla price estimates are based on a large number of data points relating to property sales, value trends and home characteristics throughout the UK, including publicly available data. We have recently upgraded our house price estimates using a new model. This model gives our users a more accurate picture of property prices with even better coverage of homes across the UK. When changing from one model to another, it’s natural that house price estimates will change, with some increasing or decreasing and others being withdrawn.Here is a Help Centre article that will explain more about our Estimates: https://help.zoopla.co.uk/hc/en-gb/articles/360006389578If you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you.If there's anything we can do to help you with in the future, be sure to visit our Help Centre:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat site with really useful tools to…
Great site with really useful tools to keep track of your bookings and progress.
Maureen · 10 April 2021
Agent replied · 26 December 2024
Hi Maureen,Thank you very much for leaving us a five star review. It is fantastic to hear you find our features so useful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI guess it has all the info you need in…
I guess it has all the info you need in an estate agent website:)
Canan · 10 April 2021
Agent replied · 26 December 2024
Hi Canan,Thanks so much for leaving us a 4 star review. We're very happy to hear you have had a good experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotNot enough options for filter search
Not enough options for filter search also estate agents don't get back to you
Sana · 9 April 2021
Agent replied · 26 December 2024
Hi Sana,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your comments.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like the summary part of the bills…
I like the summary part of the bills added on top of the rent. Thank you.
Michelle · 15 October 2020
Agent replied · 26 December 2024
Hi Michelle,Thank you so much for leaving us a five star review. We are very pleased to hear that you find our site features so helpful. We hope we'll continue to support you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGreat detail on the website however the…
Great detail on the website however the responses from estate agents leave much to be desired.
Niki · 13 October 2020
Agent replied · 26 December 2024
Hi Niki, Thank you for taking the time to leave us a review. We're pleased you like our website but we're very sorry to hear that you've had a bad experience with agents. If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website. If you are unhappy with their responses, we suggest contacting them and asking to speak to their branch manager/s for more information. If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWhen I search areas it give me…
When I search areas it give me different and hardly any dss houses
Ccc · 17 June 2021
Agent replied · 26 December 2024
Hi, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNo response no follow up too bad I…
No response no follow up too bad I rated you high earlier but not anymore
THE · 8 January 2021
Agent replied · 26 December 2024
Hi Prince,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre::https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotMessaged two agents regarding rental…
Messaged two agents regarding rental properties and did not receive a reply from either of them
Customer · 5 October 2020
Agent replied · 26 December 2024
Hi, Thank you for your review. We’re really sorry to hear the agents you tried to contact via our portal has not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLove zoopla .
Love zoopla .. always go here for properties .,
Sherie · 18 February 2022
Agent replied · 26 December 2024
Hi Sherie,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI have made many inquiries however not…
I have made many inquiries however not really received many responses.
Karishma · 26 October 2021
Agent replied · 26 December 2024
Hi Karishma,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla
Zoopla. Great website and application to buy or rent a home. I recommend it to everyone.
Michal · 27 September 2020
Agent replied · 26 December 2024
Hi Michal,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.