Trusted Agent profile · Folkestone and Hythe

Anvalis Folkestone and Hythe reviews

3.5

★★★★★ Good

2,632 reviews across 2 platforms

Turketel Road, Folkestone, CT20 2PA, Folkestone and Hythe, CT20 2PA

Anvalis's office in Folkestone and Hythe, at Turketel Road, is rated 3.5 out of 5 across 2,632 reviews on two platforms, including 104 Google reviews rated 4.4.

Google logo

4.4 / 5

104

Reviews on Google

This office

Trustpilot logo

2,528

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.

5/5

Trustpilot

Takes away the strain.

Searching without travelling is great. Eliminates so many wasted journeys. So much easier to compile a true shortlist.

L · 17 October 2020

Agent replied · 26 December 2024

Hi L Fitzgibbon,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you find our site helpful and easy to use, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck in your property search!Many thanks,Zoopla Support

5/5

Trustpilot

The lad I spoke to was really polite…

The lad I spoke to was really polite and very helpful He listened and was very pleasant

Brian · 9 January 2021

Agent replied · 26 December 2024

Hi Brian,Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience with one of our agents, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

Gave up searching on Zoopla as there…

Gave up searching on Zoopla as there were no filters for overseas property. Really useless to be honest.

Gaz · 4 October 2020

Agent replied · 26 December 2024

Hi Gaz, Thanks for leaving us a review and we're sorry to hear about your bad experience using our website. You can search thousands of overseas properties through either our website or our Android or iOS App: This help center article shows you step by step how to do this on each experience depending on your preferred platform: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517, or You can visit the website page directly on http://www.zoopla.co.uk/overseas/We also have a large database of qualified agents who can help you with your queries, their details can be found in the Overseas agents section of our website:http://www.zoopla.co.uk/find-agents/overseas-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Professional company

Easy to navigate site and input preferences. Excellent choice of properties

Christine · 18 February 2022

Agent replied · 26 December 2024

Hi Christine,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site and that you find it easy to navigate.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Best yo search

Best yo search, you can find easily the property you want. Highly recommended!

Cesar · 28 October 2021

Agent replied · 26 December 2024

Hi Cesar,Many thanks for your 5 star review. It is great to hear your feedback and that you find our site so helpful. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Zoopla Support

2/5

Trustpilot

Same old properties every day

Same old properties every day. Website not updated so keep getting ‘sold’ properties

Faith · 26 October 2021

Agent replied · 26 December 2024

Hi Faith,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.You can manage your email alerts by following the steps in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

No response from agents

Of all the mails sent to arrange a viewing, I did not get response from any :/

Mhk · 4 January 2021

Agent replied · 26 December 2024

Hi Mhk,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted via our site haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I found step by step advice regarding…

I found step by step advice regarding selling a house very helpful and houses for sale alerts great.

Archie · 28 September 2020

Agent replied · 26 December 2024

Hi Archie, Thank you for sharing your feedback with us and for leaving a 5 star review! We're very happy to hear that you like our alerts feature and find our site helpful & informative. We hope we continue to support you in all things property related.If you ever need any assistance, please visit our designated Help Centre:https://help.zoopla.co.uk/The best of luck selling your home!Many thanks,Zoopla Support

5/5

Trustpilot

Brilliant

Brilliant they are really good I love using the website

James · 9 April 2022

Agent replied · 26 December 2024

Hi James,Thanks so much for leaving us a 5 star review. We're very happy to hear you find our website this helpful.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

Useful Property market insight

I like the easy to understand way ZOOPLA presents the property market insights.

Ideas-Creative · 24 October 2021

Agent replied · 26 December 2024

Hi,Thanks so much for leaving us a 5 star review. We're very happy to hear you have found our website easy to use. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Very useful

Very useful, it gives you all they information you need , clearly and complete. I strongly recomend Zoopla

Adriana · 28 September 2020

Agent replied · 26 December 2024

Hi Adriana,Thank you very much for leaving us a 5 star review and for your valuable feedback. We're pleased to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://support.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

this is a very nice site & easy to use

this is a very nice site & easy to use. it could do with some back ground music.

Clark · 26 September 2020

Agent replied · 26 December 2024

Hi Clark,Thank you very much for leaving us a 5 star review and for your valuable suggestion. We're pleased to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find designated sections for property seekers and home owners:https://support.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Useful and good for looking at flats on…

Useful and good for looking at flats on the market, and other information related to properties.

Maija · 24 March 2021

Agent replied · 26 December 2024

Hi Maija,Many thanks for your 4 star review. It's great to hear that you like our website this much, and we hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Plenty of choice which is updated…

Plenty of choice which is updated daily. Always reply to any questions asked.

Debbie · 21 October 2021

Agent replied · 26 December 2024

Hi Debbie,Many thanks for your 5 star review. We're very pleased to hear that you like the service that you have received.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

It’s very good the way the properties…

It’s very good the way the properties are being marketing on your website

Martha · 20 October 2021

Agent replied · 26 December 2024

Hi Martin,Many thanks for your 5 star review. We're very pleased to hear that you like the website.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Site helpful to find the property

Site helpful to find the property. House prices and rent estimate are useful.

Mr · 20 October 2021

Agent replied · 26 December 2024

Hi Yogaraja,Thanks so much for leaving us a 5 star review. We're very happy to hear you found our website so helpful and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

It's helpful alot when it gives you…

It's helpful alot when it gives you more information about what you want to know thanks

Shedrack · 23 March 2021

Agent replied · 26 December 2024

Hi Shedrack, Many thanks for your 5 star review. It is great to hear you've had a good experience using our website. We hope we'll continue to help you with all things property related.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

1/5

Trustpilot

You are not guiding me properly as I…

You are not guiding me properly as I need DSS housing for rent please help me

Hina · 22 March 2021

Agent replied · 26 December 2024

Hi Hina, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances. As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information. If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006053137If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Love it!

Amazing, always giving me a good review on houses for sale in different locations!

Noor · 16 August 2021

Agent replied · 26 December 2024

Hi Noor,Thanks for leaving us a 5 star review. We're really glad to hear how happy you are with our website. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Superb service from Maddie in customer…

Superb service from Maddie in customer services today. Incredibly helpful, knowledgeable and personable. Would definitely recommend.

Jack · 17 March 2021

Agent replied · 26 December 2024

Hi Jack, Many thanks for your 5 star review. It's great to hear that you like our website this much, and you've received such great service! We hope we continue to help and support you in all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

1/5

Trustpilot

Valuations are way out and well out of…

Valuations are way out and well out of date, along with the date of last sales!

Colin · 16 March 2021

Agent replied · 26 December 2024

Hi Colin, Thank you for taking the time to leave us a review. We're sorry you feel this way about automated valuation model.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.Our aim is to ensure that all information on our site is as comprehensive and accurate so we will now DM you for more information about your property.Many thanks,Zoopla Support

5/5

Trustpilot

very nice property good price to rent…

very nice property good price to rent and nice location s

June · 6 February 2022

Agent replied · 26 December 2024

Hi June,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Found our property with zoopla

Found our property with zoopla. All done within 10 days. Good website,

Rosie · 12 December 2021

Agent replied · 26 December 2024

Hi Rosie,Many thanks for your 5 star review. Congratulations on finding your dream home! It is great to read your feedback here and that you found our site so helpful. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

2/5

Trustpilot

Has not helped with renting or buying…

Has not helped with renting or buying half the time there sold or let

MRS · 6 August 2021

Agent replied · 26 December 2024

Hi Kim,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect.Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this, it would be very helpful if you could click ‘Report this listing’ on the listing’s page (on the desktop site). Here is a Help Centre article discussing how to report a listing, in greater detail:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017We will then investigate the issue further by speaking to the agent advertising the property.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

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