Anvalis Folkestone and Hythe reviews

Hi Taby, Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://support.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi Shantel,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear you found our site easy to use, and we hope we continue to help and support you in all things property related.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006053137If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Lynda,Thank you for sharing your concerns with us. We appreciate how important the accuracy of the information shown in the House price section of our site is to our users and we'd like to look into your case further. We will now message you privately for more information about your property so we can find a solution to the problem.Many thanks,Zoopla Support

Hi Karen,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you with, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi Mrs Mumby,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Patricia, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to find out a little bit more about your experience and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Mike, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Jefferson,Thank you very much for leaving us a 3 star review. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Mrs Yates,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

Hi Mike, Thank you for your valuable feedback. We're very sorry about your bad experience with our site.We rely on a number of different data sources to provide the house price estimate. When we do not have sufficient data on your and similar properties in the area, or do not currently track the address, our confidence level drops and the estimate value we previously had shown can be automatically withdrawn. Do check back in a few months to see if wean provide an estimate for your property.While we are unable to manually add or refine estimates, here is a Help Centre article that will explain in greater detail about how some estimates may disappear from our site: https://help.zoopla.co.uk/hc/en-gb/articles/360006389578In the meantime if you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you. Please follow the link below and request an appraisal:https://www.zoopla.co.uk/valuation/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Thomas,Thank you so much for taking the time to leave us your feedback and we're sorry to hear of the experience you've had when using the Zoopla website. We're in the process of improving our data and we are working on a solution to allow home owners like yourself to have the ability to update property attributes on our site in the near future. We also appreciate how important the accuracy of the estimated house price range for your property is to you. Here is a Help Centre article that will explain a little bit more about where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897 It is important to remember that our Zoopla estimates are intended to be used as a useful starting point for researching the value of your home and are not the same as an agent valuation. If you have recently refurbished your property by making material changes to its size or configuration, I strongly suggest speaking to one of our estate agents who will inspect your home and take into account its unique features. Please follow the link below to request an appraisal:https://www.zoopla.co.uk/valuation/If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Natasha,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi Donna,Thank you for your review and for your feedback. We here at Zoopla are pet lovers too!To help you find a home which is pet friendly, you can easily tailor your search results as well as your current alerts when searching for rental properties. Here are help centre articles that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738&https://help.zoopla.co.uk/hc/en-gb/articles/360006487838Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent and displaying all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.All the best on finding a new home for you and your loved ones!Should you require further assistance, please get in touch with us directly via our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Marcin,Thank you for leaving us your feedback and we're sorry to hear about your negative experience.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support

Hi Chris,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear that you found a property to rent. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Paul, Thanks for leaving us a 4 star review and we're pleased to hear that you've had a good experience on our website. However, we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.The global pandemic and yet another lockdown have seen many businesses such as estate and lettings agencies working from home to help stop the spread of the virus. Sadly, this means that some agents may take longer than usual to respond.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Silvia,Thank you so much for leaving us a review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Frankie,Thank you for taking the time to leave us your review.We will now message you directly to discuss this further.Many thanks,Zoopla Support

Hi Sakhelene, Thank you for leaving us a 5 star review. It's great to hear that you like our site and you had such a positive experience with an agent advertising on our portal. We hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Lucete,Thank you very much for leaving us a 5 star review. We're really glad to hear you like our site this much, and we hope it proves useful for you in all things property related. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can help you with, make sure you visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Anika, Thank you for your review. We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their's and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks.https://help.zoopla.co.uk/hc/en-gb/articles/360006053137Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi, Thanks so much for leaving us a review.We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Kirti,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear how much you like our site, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Tomas, Thank you for sharing your concerns with us.We're really sorry to hear about your experience and we'd like to discuss this further with you.We will now DM you for more information.Many thanks,Zoopla Support