Anvalis Folkestone and Hythe reviews

Thank you for the kind words Bello 😀 …

Hi Linda,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi John,Thank you so much for leaving us a review. It is great to hear you like our website and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/We appreciate all the feedback and suggestions you have provided. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi Julia,Thanks for leaving us a 4 star review. We're really glad to hear you like our website. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Lahouari,Thanks for leaving us a 4 star review. We're very happy to hear you have had a great experience using our site so far and we hope you'll find a dream home soon! You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale, To rent, New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here are Help Centre articles showing you step by step how to complete a residential property search on your preferred device and how to tailor your results:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517&https://help.zoopla.co.uk/hc/en-gb/articles/360006053137We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

Hi Roy,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site and our updates. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Will,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Mehdi,Thank you very much for leaving us a four star review and for your suggestion. We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your feedback. Your comments have been passed onto the team who are responsible for our property experiences. If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Stephen, Thanks for leaving us a review and we're glad to hear you like our property alerts feature. All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties. We request them to describe the properties accurately but unfortunately, it seems sometimes this is not always done resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option to allow us to investigate the issue further with the agent advertising the property. Here is a Help Centre article that will guide you how to do it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support

Hi Javier,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your bad experience.We prohibit listings on our website that include the term 'No DSS' and all of the properties on our website are now in line with our new regulations. We believe that all tenants looking to rent a property deserve the chance to be fully assessed for their suitability and matched to a home that suits both their and the landlord's circumstances.As such, we do not have a functionality on our website which would allow you to search for properties whose owners/landlords allow DSS. In order to find out if DSS/housing benefits are accepted at a particular property that you are interested in, you will need to contact its marketing agent directly for more information.If you need to tailor your rental searches by any other criteria, here is a help centre article that will guide you through that process in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006053137If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi,Thanks for taking the time to leave us a 3-star review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Marie,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about your property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately right now, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Mr & Mrs Ash,Many thanks for your kind comments and for leaving us a 5 star review. We're very happy to hear how helpful you find our site to be, especially the House prices section.We truly hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

Hi Colin,Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/I have provided this feedback to the team who look after our property experiences.Many thanks,Zoopla Support

Hi,Thank you for sharing your feedback and we're sorry to hear about your negative experience using our website.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users. Our mission is to provide data on all residential homes in the UK - over 29 million currently. The sold price information displayed on our site is supplied to us by the government (HM Land Registry) as a matter of public record and is displayed on many sites in the UK. Wo do not remove this information from our site. Any request to consider suppressing this information from public sources should be made in writing to the relevant land registry office together with supporting evidence. If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. I would like to advise you that Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites.All the homes advertised on Zoopla are listed by registered estate agents and we aim to ensure the information on our site is both comprehensive and accurate. If you wish to discuss a listing further please contact the agent directly on either their phone number displayed on the listing, or by emailing them via Email agent.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Warm regards,Zoopla Support

Hi Susan, Many thanks for your 3 star review and for sharing your feedback with us. We're really sorry to hear you've had a bad experience on our site.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support

Hi KD,Thanks so much for leaving us a 4 star review. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Pav,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with one of the agents who advertise on our portal.We'd like to find out a little bit more about your experience with this agent and we'll DM you shortly for more information.Many thanks,Zoopla Support

Hi Berlino,Thank you for your 3 star review and for sharing your concerns with us. We're really sorry to hear you've had a bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Also, you can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -student.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Yazmin, Thanks for taking the time to leave us a review. We're glad to hear you like our site but we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

Hi Fabion,Thank you for leaving us your feedback and we're sorry to hear about your negative experience with our agents.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support