Trusted Agent profile · Filton
★★★★★
1,843 reviews across 2 platforms
8 Gloucester Road North, Bristol, BS7 0SF, Filton, BS7 0SF
Part of Ocean, see every office.
Ocean's office in Filton, at 8 Gloucester Road North, is rated 4.8 out of 5 across 1,843 reviews on two platforms, including 307 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Ocean Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
Ocean Filton won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
2025 1 Gold EA Masters 2025 winners
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Filton office, from every platform, shown as written. First names only.
5/5
TrustpilotJosh Smith is brilliant at ensuring we…
Josh Smith is brilliant at ensuring we are kept up to date about our property and nothing is too much for him. Since Josh has become our Property Manager any questions asked are answered quickly, efficiently. Every company could do with a Josh Smith!
5/5
GoogleJulie was really helpful and was punctual when responding to queries with the purchase. Will definitely consider using Ocean if I look to sell at some point
1/5
TrustpilotCalls ignored
Initial contact with Ocean is great, pre having a sale agreed, they answer the phone quickly and seem really on it. However, it’s a whole different story whilst the sales transaction is going through … they have all your numbers on their system and then just refuse to answer the phone to you. They do not consider it their responsibility to ensure your purchase goes though promptly, and it is their policy to not discuss a move date at all until all solicitors have completed the paperwork. This seems sensible, but results in them taking no ownership at all over how long it takes for your sale to go through. Instead, when you do finally get through to them, you get platitudes about managing your mental health, rather than updates of how you sale is proceeding. My 1 star review relates to the fact that I have now both bought and sold through Ocean, and both transaction took 6 months despite their straightforward nature (chain free or with 1 link in the chain). They will almost certainly reply to this saying that time scale is ‘normal’ or my case was ‘complex’. I would assert that yes, I can now believe 6 months plus is normal for a sale via ocean (though I have seen 12-16 weeks quoted as normal elsewhere) and would struggle to see how my transactions could have been any less complex! Believe what you will, just felt it was best to share my experience. Up to you if 6 months and upwards feels right for you :-)Ocean also tried to trap me into using their Conveyancing Solicitors by simply ‘agreeing to on my behalf’, I can’t imagine that service is very good either if that’s the way that business is created.
5/5
TrustpilotWould 100% recommend
We had Joshua as our agent and he was very helpful at all times. He would reply to any inquiries we sent as well as helping us through the process. Overall it was a very stress free and efficient process. We viewed the house on a Friday and by the following Monday received confirmation it was ours! Would definitely recommend and use again in the future! Many thanks to Ocean and to Joshua.
5/5
TrustpilotPurchasing our first home
Ashleigh and her team were so helpful and lovely to speak with. She was very quick with responses and happy to answer the phone whenever I called. Would definitely use again.
5/5
TrustpilotA seamless experience finding a house…
A seamless experience finding a house in a chaotic market. Thank you to the team at Ocean! The service has been outstanding, and Georgia has been on it the whole way through! Thank you
5/5
TrustpilotEfficient house sale
Everything was done and taken care of without fuss and very efficiently.Kept us informed daily of what had happened.
5/5
TrustpilotFantastic From start to finish a great team but I…
From start to finish a great team but I must add Maddie was amazing, always keeping us up to date with developments , excellent service, she deserves a raise lolMany thanks
5/5
TrustpilotThe staff were a pleasure to deal with
The staff were a pleasure to deal with. From those in the estate agency and the solicitors office. Our moving day didn’t go as planned due to the World Wide Web internet problems and phones being down in the local office, but the staff worked hard and we were eventually, and thankfully given the keys very late in the afternoon.
5/5
TrustpilotTommy has been very helpful
Tommy has been very helpful, friendly and communicative from setting up our viewing, through the application process and arranging check-in
5/5
TrustpilotPhaedra was incredible!
Needed a student house and Phaedra was incredible! She sorted us out with a lovely spot and was beyond helpful. SO reccomend!
5/5
TrustpilotLovely staff and good at communicating…
Lovely staff and good at communicating with us, makes us feel heard and also listens to any concerns we have about our future house. Especially Joshua helping us communicate our worries to the landlord.
5/5
GoogleOcean estate agents, Filton were amazing during our house sale. Dallas, Cameron and all the team were always polite, efficient and understanding. Through all the stressful times, they were always there to sort things out and reassure us. They were extremely efficient and sold our house within a week! We would highly recommend them :)
5/5
GoogleJulie and the team were very supportive and kept in regular contact, which was reassuring. And there was a goodie box on completion! A lovely touch.
5/5
TrustpilotOcean Estate Agents - Bradley Stoke (The best)
I am not sure where to start, because Ocean Estate agents in Bradley Stoke exceeded all our expectations in every aspect.Our House selling/buying process was a very painful and drawn-out process which took 15 months (this was no fault of Ocean’s at all). I think any other estate agent would have not persevered with us for so long without seeing any financial gain.The whole team were fantastic to us throughout this period:Stefano, The best to ever do it. This man has the patience of a saint, and it was through his determination that we have managed to end up moving into our dream home. Thank you for keeping the process alive and seeing it through. Also, thank you for the honesty and openness.Liam Malone: For your steadfast effort in selling our house! Always prompt for viewings and making sure we got the best buyer for our situation. Thank you!Stefan Bates: Thank you for always stepping in when needed in both our buying and selling processes.Emily Webb: Thank you for being a gem! Your crisis management to ensure that we exchanged when we did was second to none. We are very grateful.Thank you for everything and we will not forget your hardwork and dedication. You are a credit to Ocean and to estate agents everywhere. Thank you
5/5
TrustpilotGemma Gill was extremely helpful.
Gemma Gill was extremely helpful.Thank you
5/5
TrustpilotHighly recommended
I would highly recommend Ocean they were friendly, trustworthy and professional. They really supported and pushed my house buying journey from start to finish, special thanks to Jenny Green
5/5
TrustpilotThe letting team at Ocean
The letting team at Ocean, especially Jemima and James, have given fantastic service twice now to find and settle in new tenants. Jemima goes above and beyond to help. Many thanks.
5/5
TrustpilotEfficient service - would recommend
I was recommended Ocean Finance by an Estate agent, having used another broker in the past. Efficient service and advice in arranging a mortgage for a complex property. Very appreciative of Neil's expertise. He emailed regularly to ensure I got the best product / interest rates possible. Thank you for your excellent service.
5/5
TrustpilotBrilliant agents and associated services
Ocean were brilliant from start to finish - we used their associated law firm to handle our purchase as well as dealing with them as estate agents and they made the whole process very straightforward. All of the staff we dealt with friendly, efficent and knowledgable, and we also consulted their mortgage advisor who provided some useful advice. I'd dealt previously with Ocean while we were looking for a rental property in the city and found them to be one of the most helpful agents I spoke to - unlike some other rental agents in the city there was no pressure to 'bid' on properties and they were super-helpful in trying to find somewhere right for us. Highly recommend Ocean all round - excellent property services and advice!
1/5
TrustpilotOne of the most annoying letting…
One of the most annoying letting agencies! Landlord oriented 100%. Glad i moved i not having to deal with them againOcean bradley stoke is def a no!!!Avoid !!!
We encourage and value feedback at any time from all clients of Ocean, we ensure everyone can get in touch at any time, at their convenience. Tenants in particular have access to 24/7 care for managed properties. Furthermore, they are encouraged to pop into their local branch to meet relevant staff. As an independent service provider and local employer of 40 years, we continually strive to provide the best possible service for all.Thank you for your comments, however; we are at a loss as to why you would provide a negative review after your four-year tenancy. As with all negative comments, a Director investigates matters. Our Property Management team have confirmed we have no record of any outstanding property issues, indeed your property manager is not aware of any disruptions for the whole of your tenancy. We see no reason for your comments, they are contrary to the many hundreds of positive reviews from both tenants and landlords.Please feel free to get in touch directly if there are any specific matters you wish to discuss.Kind Regards, Ocean
5/5
TrustpilotVery happy customer
The agents were incredibly knowledgeable about the area and what the price should be put up as. Because of this we sold within a week for an offer which was more than we thought we would get. They offered a professional service and kept us informed every step of the way. Would recommend to my friends and family.
5/5
TrustpilotVery Patient and Helpful!
First time moving house was very stressful and there was lots I didn't know. Abu Miah was very patient and helpful in talking me through the process. Would highly recommend!
4/5
TrustpilotThe ocean team are very professional…
The ocean team are very professional and the communication with us was great , special thanks to Julie who made sure the house move went as smoothly as it could possibly go .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Ocean Filton won Gold for Best Estate Agent Guide 2026 Gold Award, Filton branch at EA Masters 2025, and 1 other industry award since 2022.
