Trusted Agent profile · Filton

Ocean Filton reviews

4.8

★★★★★ Excellent

1,840 reviews across 2 platforms

8 Gloucester Road North, Bristol, BS7 0SF, Filton, BS7 0SF

Part of Ocean, see every office.

Ocean's office in Filton, at 8 Gloucester Road North, is rated 4.8 out of 5 across 1,840 reviews on two platforms, including 307 Google reviews rated 4.9.

Google logo

4.9 / 5

307

Reviews on Google

This office

Trustpilot logo

1,533

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Filton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ocean Conveyancing Top Marks

I began the process of selling my flat with getting three different quotes. Of those, Ocean came out on top for both quote and professionalism. I chose Ocean Conveyancing for the legal aspect to keep things tidy. On price, they're fair and their service, matched the professionalism of Ocean Estates. Olivia, extremely knowledgeable, was my point of contact and helped throughout the legal selling process, assisted by an experienced team. To conclude, the Ocean Conveyancing experience has been amazing, all polite and friendly, thank you.

Tim · 8 October 2024

5/5

Trustpilot

Ocean consistently top class…

Ocean have been consistently top class in managing our rental properties over the years. In particular Jack Evans provided a proactive and approachable service when dealing with our recent property reletting.

Simon · 23 October 2024

1/5

Trustpilot

Poor communication, very slow…

The sale of house and viewings were fine despite the house being a hard sale in henleaze.

Matt · 21 October 2025

Agent replied · 22 October 2025

Dear Mr Penny Thank you for taking the time to leave a review. We have checked our records but cannot locate any record of you on our database. We take all feedback very seriously and would like to understand more about your concerns. Could you please contact us directly so we can investigate this properly for you? With kind regards Ocean Property Lawyers

5/5

Trustpilot

AMELIA

The staff named Amelia attended us for rent an apartment..The procedures were explained clearly.she was so transparent with our doubt clarification.We had cleared all over paperworks and it just take little time for us to have a new accomodation.Thanks to team ocean for your services.Thanks Amelia for your guidance.

Neha · 9 November 2023

5/5

Trustpilot

I cannot speak highly enough about…

I cannot speak highly enough about Ocean Financial Services. Having never had or attempted to get, a mortgage before I had no idea where to start. Victoria was amazing. She talked me through the whole process and took all the worry away.

Mark · 2 April 2024

5/5

Trustpilot

Estate agents as they should be !

Dom was extremely helpful and always returned our calls during our negotiations!Liz our move manager kept us up to date every week with out fail and chased solicitors and went beyond the call of duty in solving problems and dealing with awkward enquiries!Well done team great job all round.Thank you.Highly recommend 5*

Paul · 17 August 2023

5/5

Trustpilot

Mellissa goes that extra mile

Mellissa is always attentive, helpful, and gives sound advice regards selling property. Her ability to listen to our concerns gave us confidence that the process would not be as daunting as we feared. Mellissa goes that extra mile in putting customers at ease.

Mo · 11 March 2024

5/5

Trustpilot

Ocean were Professional and Supportive

Ocean were appointed to sell my property in early May and I was pleasantly surprised to receive two asking price offers within the first week of the property going live.However, the agreed buyers’ solicitor was incredibly slow and unresponsive from the get-go.Spurious delays were encountered and the process was extremely onerous.Several months passed, with progress deteriorating to such an extent that I had contemplated withdrawing the sale.Mellissa (Bell) was designated my “Move Manager” to oversee the sale to contract completion and without Mellissa’s ongoing intervention and skilled coordination, the sale would have definitely been withdrawn.Her pleasant disposition and endeavour to complete was admirable.She demonstrated immense effort and professionalism in obtaining a successful outcome and relieving so much stress from my shoulders.A job well done by the Ocean Team.

Cooper · 24 September 2024

5/5

Trustpilot

A very smooth process from the viewing…

A very smooth process from the viewing to securing the property and extremely efficient in answering my queries and concerns - have dealt with Jamie at all times and I can’t fault his service , very impressed and a relief to be dealing with a professional agent that is responsive and helpful

Mark · 9 August 2023

5/5

Google

We had to sell our late father's house. Tom was friendly and helpful. He was always happy to answer our questions. Julie was very helpful keeping us informed and chasing solicitors. It was a long and stressful process for us. Tom and Julie did everything they could to help.

Carolyn · 24 October 2023

5/5

Trustpilot

Brilliant service

We used Ocean conveyancing services for both buying and selling. The process was very smooth. Ella kept us very well informed and we didn't had to chase anything! We would definitely use Ocean conveyancing again and would recommend to family and friends.

Louise · 26 March 2024

5/5

Trustpilot

Really happy with service we received…

Really happy with service we received from Ocean. Steve and Melissa were always on hand to answer questions and resolve any issues. A stressful time made a lot easier by a professional service. Thanks for all your help. Tom Westwood

Tom · 4 May 2024

5/5

Trustpilot

Efficient, professional and thorough. Highly recommend.

Even with a change in solicitor on the vendor side, Ocean's team have completed on a leasehold flat in plenty of time for exchange of contracts on our next purchase of a freehold house - impressive. It was a pleasure to work with Olivia and she was invaluable in ensuring we made the right decisions on the problem aspects of the sale.Efficient, professional and thorough. Exactly what you need in a conveyancer.We’ll be back.

Stephen · 19 December 2024

5/5

Trustpilot

Very helpful and communicative

Ocean Finance were helpful, communicative, kind and readily available to support us through the mortgage/buying process. Thank you to all there who worked to help us.

Alex · 18 December 2024

5/5

Trustpilot

Highly recommended

Claire was wonderful. She responded to my initial enquiry in minutes, and offered us an appointment the following day.

Miss · 22 March 2025

5/5

Trustpilot

Extremely helpful - would use again!

Oceans were extremely helpful throughout the buying process, acting as a successful intermediary between us, our solicitors and the seller’s solicitors. There were no delays on their end and their updates and advice were always helpful and prompt. We were very happy with the service and we would use Oceans again.

Jamie · 23 August 2023

5/5

Trustpilot

They did my process really quickly.

Udana · 14 September 2026

4/5

Trustpilot

Excellent job and smooth process..thank…

Excellent job and smooth process..thank you

Maithree · 14 September 2026

5/5

Trustpilot

So pleased with the service given…

So pleased with the service given during the sale of our property, Lily was so prompt with any updates and proactive in moving things along, making all so effortless for us. And such a speedy process, have never known a sale to complete in that short time. Thank you to the Ocean team.

Imperial · 29 June 2023

5/5

Trustpilot

Professional, helpful and friendly service

Joshua was professional throughout our dealings with Ocean and very personable and helpful. Nothing was too much trouble. Although a house move can be stressful, he really helped make it easier and very straightforward.

Bev · 12 August 2024

1/5

Trustpilot

THE WORST

Where do I start. By far the WORST letting agents I’ve ever had the displeasure of dealing with. Very disorganised, when you ask any of them for anything they’re oblivious and useless. Persistent lies to get you to agree tenancy, then when you finally send over money and documents a complete disregard to customer care. Very much looking forward to never having to deal with this company again, avoid at all costs.

Will · 17 March 2023

Agent replied · 30 October 2024

We are somewhat confused as to what issues were experienced to warrant this feedback. Our records show no contact since your tenancy began 2 months ago.We would be grateful if you contact the office you completed your tenancy agreement so that we may address your concerns. Please be assured they will be only too happy to assist. Please note we do not manage this property, if there have been any subsequent issues regarding the property please refer them to your Landlord. With regards to your accusations of ‘worst agency’. We are an independent business and local employer of 40 years. We have always considered customer care our first and foremost priority for all of our customers, as can be seen by the over three thousand reviews here on Trust Pilot. Ocean Lettings handle tens of thousands of tenancies annually, and manage thousands of properties. We are always refining our processes to ensure the best possible client care. Once again, if there are any specific concerns regarding your tenancy application, on reflection 2 months later, we would be happy to discuss them with you personally.Ocean

5/5

Trustpilot

Supportive team

Supportive team, great at chasing and getting results. A smooth move completed in under 14 weeks! Lisa and Elizabeth were both super helpful, friendly, and professional.

Robbie · 9 December 2024

5/5

Trustpilot

Buying and selling with Ocean.

There were difficulties with our buyer but despite this Ocean kept us informed at all times, were always friendly and helpful and made the process as smooth as possible.

Andrew · 23 October 2024

5/5

Trustpilot

Mark was really amazing managing to…

Mark was really amazing managing to sell my house 2 weeks after being on market. He also negotiated price. Very professional. Thank you so much.

Mr · 21 December 2024

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