Trusted Agent profile · Filey
★★★★★
895 reviews across 2 platforms
7A Murray Street, Filey, YO14 9DA
Hunters's office in Filey, at 7A Murray Street, is rated 3.1 out of 5 across 895 reviews on two platforms, including 275 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filey.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Filey office, from every platform, shown as written. First names only.
5/5
TrustpilotI would highly recommend it and would…
I would highly recommend it and would use it again. Ashraf Esat and his team are professional and trustworthy. My experience with Hunters dewsbury after two years is really nice, they keep it simple and professional.Thank you very much to all of you!
5/5
GoogleVery friendly and efficient, viewings for the property were very organised and we were regularly updated on the progress of the sale
Many thanks for your kind review, Peter. Best regards from the team at Hunters Filey.
4/5
TrustpilotThank you!
The sale of my property was processed efficiently and I was satisfied with the service I received.Special thanks to Katrina & Saskia who worked hard to ensure everything was in place to exchange & complete on time.
1/5
TrustpilotI would not recommend this agency of you want to sale your property.
I would not recommend this agency if you want to sale your property.Didn't return my calls, after 2 days of trying someone did speak to me to advise the property was under off, when i saw the same property still being advertised I sent an email asking if the property was still under off, NO response, rude, or unprofessional.I would have given zero stars if I could.
5/5
TrustpilotHunters Brentford Brilliant amazing journey with hunters…
Brilliant amazing journey with hunters trying to sell my property since 2019 was difficult due to covid then it was cash buy only property which was not easy to sale try 3 other estate agents which i was very disappointed with and were not able to go no where.happily recommend hunters FAZ JABJEET AND MIN. Were so helpful all through the process and answered all the questions i have. A big bundle of thanks to you guys from bottom of heart ♥️ honestly can’t thanks enough for all your support and effort. If i could give you guys 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️stars I would.
1/5
TrustpilotIf i could give these f*cks Zero stars
If i could give these f*cks Zero stars, I would. Absolute joke these lot are. Desperate for a house for over last 12 months.. Found these, Told us we had a house. Were top of list. Dragged us along for month and half saying everythings in order. Only to call us out the blue saying we didn't have it. Putting us down for other viewings for us to turn up and tell us were not booked in for viewings. Couldn't organise a p*ss up in a brewery.Good luck to anyone else risking it by using these.
5/5
GoogleHunters were fantastic from start to finish . They were always welcoming, informative and helpful above expectations. Definitely the right choice for an Estate Agent and easy to give a 5 star rating.
Many thanks for your kind review, Pete. Kind regards from the team at Hunters.
1/5
TrustpilotUnprofessional
I went to a viewing today at a flat on Chester Road in Castle Bromwich and was appalled how unprofessional it was conducted. I was offered the appointment yesterday for today at 11am. I explained I was on nights and would prefer a later viewing. I was told the landlord said 11:00 was the only time available. On arrival there were already a couple there and a couple leaving the viewing. Myself and the couple arrived and was rushed round the property. Not even reaching the stairs and another couple was also crammed into the viewings. Totally unprofessional, I wouldn’t take the property now purely because the company isn’t managed properly. Big fail.
5/5
GoogleThe Filey Branch was brilliant when I sold my house !
Hi Alison, thank you for your review. It really means a lot to us.
1/5
TrustpilotDisrespectful.
I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.
5/5
GoogleHad great service from the start of the house purchase through to the end, particularly from Beth when I needed help chasing up solicitors. Thank you!
1/5
TrustpilotI'd be wary of using these
I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star
1/5
TrustpilotVery unprofessional
Very unprofessional. The Estate Agent came across as very leery. Which for a women on her own is very concerning. What they don't tell you is that if you withdraw the property for any reason they will charge you withdrawal fee! They should be upfront about this! Not sneaky! Unprofessional would avoid!
5/5
TrustpilotGreat Service and Support from Dursley Branch
We used our local Hunters in Dursley. Katrina and Richard could have not been more helpful and supportive throughout the selling process. We had a lot of trouble with our solicitor but Katrina held our hand throughout and really put in a lot of work to help get our sale over the line. We are extremely grateful to her as she made a very stressful process so much more manageable. We would highly recommend Hunters, Dursley.
5/5
GoogleI can’t recommend this agency highly enough. The staff are professional, friendly and helpful. The service is first class and when I changed my mind about selling due to personal reasons, they were incredibly understanding. I won’t consider using another agent after such a positive experience. The “Carlsberg” of estate agents 😃PositiveResponsiveness, Quality, Professionalism, Value
Hi Jane, ''The “Carlsberg” of estate agents'' - love it! Thanks so much for the review! We look forward to working with you again in the future.
5/5
GoogleThe staff in the Filey branch were available and did everything they could to help me as a buyer. They were very wiling to contact the seller whenever required and helpful in keeping all parties progressing. They even agreed to hold the keys for the property I was selling. Overall, very helpful and professional.PositiveResponsiveness, Professionalism
Hi Mel, thank you so much for your lovely review. We hope you have settled in well.
5/5
GoogleAn amazing, helpful and patient trio of ladies, Sam, Cassie and Teigan have been with the sale of my late mothers house. From day 1 they explained each and every process we had to go through and were always available to answer questions. They helped make a difficult sale very easy. Thankyou Kim and Mark Jackson
Thank you for your review, we really appreciate you taking the time to leave us such lovely feedback.
5/5
GoogleI would highly recommend Hunters of Filey. Bekky Lenaghan came to value our cottage and was both very professional and friendly. Her knowledge on the local area housing market was excellent and she gave us so much useful information.
Many thanks for this excellent review Charlotte. Best wishes from the team at Hunters Filey.
5/5
GoogleGreat service. Very supportive when our first sale fell through. Prompt responses to emails / calls.
Thank you very much for your kind review, Erica!
1/5
TrustpilotHad a viewing with Hunter
Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.
1/5
TrustpilotLIARS
LIARS. I made an offer to this house, and they said they will only accept closer to the asking price. After a few days I asked whats the region offers, they said someone offered over the asking price. This was about 2 weeks ago, the house is still on sale, and someone I know is going to look at the house..This is the second time they lied in a month..
1/5
TrustpilotChristmas ruined
4 weeks ago we reported our oven broke down and until now we still haven't received a replacement. We can't make any plans for Christmas. We wanted to have a nice christmas dinner on Christmas Eve but that's like asking for the moon.
1/5
TrustpilotOne star is too much for them
One star is too much for them. I came for a viewing on 08.07 at W4 3AA with Riff Hassain, the address which was confirmed twice: the day before and an hour before viewing. I was waiting for an hour with 6 more peoples and agency secretary replied like: will be there in 5 minutes, or she is inside of the property, she is in the car on the corner as we all called from time to time from different numbers.Nasty disgrace, I have spent time to travel and half of my Saturday on this. No-one even apologies on it, Shame to treat your clients like that
5/5
TrustpilotFriendly, helpful and approachable
From start to finish with viewing, asking questions, getting information for Solicitors, and completion the team have been great. They’ve made me feel like no question was too silly, given me their time to view the property when needed and they have gone above and beyond in chasing information for me to enable a quick sale. Monica, Antonia and Melanie have been fantastic in helping me and very friendly and helpful. I can not fault my experience as a first time buyer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Filey won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filey.
