Every review we hold for the Ferndown office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleTotally unacceptable behaviour. we've booked valuation with them to be advised on the day of the visit that they don't cover our area. I had to take half day off for that appointment. Will never recommend them even to my worst enemy.
Mar · 13 June 2019
Agent replied · 11 June 2024
Hello, thank you for taking the time to provide our team with feedback.
We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
★★★★★ 1/5
GoogleFrom one agent to another, I found the manager Deborah
so poor at sales chasing out and way out of the loop .My vendor /there purchaser is so unhappy with them.
They have no interest in getting a sale through and just passing the buck and not calling back , Just interested in touting other agents properties.
Lies Lies that's all they are good at.NegativeQuality, Professionalism
Nick · 27 August 2021
★★★★★ 5/5
GoogleI was very happy with the service I received from Cornell’s. Benjamin Butcher was very professionalPositiveProfessionalism
Jennifer · 12 June 2021
★★★★★ 1/5
GoogleProbably has to be one of the worst companies that I have dealt with. Not sure that customer service was part of the training. We were advised incorrectly when we put our offer in that probate was nearly complete, which was not the case and …
Lauren · 16 April 2023
★★★★★ 5/5
GoogleProfessional team, thanks to Claire for her help with buying my first home!!
Highly recommend!
Alan · 12 June 2020
★★★★★ 1/5
GoogleVery unprofessional. Their lack of communication when we tried to buy a house through them was unbelievable. Over 4 weeks to reply to an email and to be told they dread calling you when I have only ever been patient and courteous was so disrespectful. Would not recommend or ever use them again
Dawn · 16 April 2022
★★★★★ 5/5
GoogleOur moving experience was really enhanced by the advice and support from the team at Connells, Ferndown. We were really delighted they sold our house so quicky and successfully but, due to issues in the chain, the process of moving across …
Jeremy · 16 April 2023
★★★★★ 5/5
GoogleExcellent professional service, highly rate Claire and the team.
Lydia · 12 June 2020
★★★★★ 5/5
GoogleWe had a valuation carried out by Scott of Connells in Ferndown, he was very professional, arrived on time, was very knowledgable and gave us very sound advice. We would highly recommend them and would definitely be using them for any future property transactions we may require.
Sandra · 13 June 2018
★★★★★ 5/5
GoogleGreat team who are doing their best to sell my property but the market is practically stagnant. Hopefully it will pick up during Spring and my next home will be on the market.
Darrell · 16 April 2022
★★★★★ 5/5
GoogleSuperb Customer service- so many thanks for all the team at Connells Ferndown- made my house purchase run smoothly!
Absolutely brilliant!
Geoff and Julie Ware
Poole
9/12/20PositiveResponsiveness, Professionalism
Geoffrey · 12 June 2021
★★★★★ 5/5
GoogleHaving tried several estate agents in Ferndown, Connells were the only ones to get offers and a sale.
Everyone in the office worked diligently on our behalf for which we are grateful.
Brian · 12 June 2020
★★★★★ 5/5
GoogleVery pleased with their service for probate valuation very helpful would recommend them
Fliss · 16 April 2023
★★★★★ 5/5
GoogleGreat team in the Ferndown office and very helpful and understanding
Ray · 16 April 2023
★★★★★ 5/5
GoogleThe team have worked hard to find a buyer for my property. They have been very proactive keeping me informed every step of the way.
Dorothy · 12 June 2021
★★★★★ 5/5
GoogleRating only, no written review.
Holly · 25 March 2026
Agent replied · 16 April 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
★★★★★ 5/5
GoogleRating only, no written review.
Bradley · 25 March 2026
Agent replied · 16 April 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
★★★★★ 1/5
GoogleI wouldn't recommend them to anyone absolute crab estate agent.
David · 16 April 2022
★★★★★ 1/5
GoogleI cannot get hold of them. They don't answer the phone, and don't reply to voice messages. What can I say?
David · 13 June 2019
★★★★★ 1/5
Googleunprofessional mortgage adviser behaviour...rude, unprepared...inconsistency between the information he provides and the official documents, unreliable...
Alina · 12 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
Allan · 27 March 2024
Agent replied · 11 June 2024
Thank you for leaving us a 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Andrew · 16 April 2023
★★★★★ 4/5
GoogleRating only, no written review.
Clare · 16 April 2022
Agent replied · 11 June 2024
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
★★★★★ 1/5
GoogleRating only, no written review.
Maloni · 12 June 2021
Agent replied · 11 June 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future.
Thank you again for your feedback. Best Regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
