Sharman Quinney Whittlesey reviews in Fenland

★★★★★ 5/5

Google

We used the in house mortgage services and we couldn't recommend Michael highly enough. He was professional, friendly and kept us updated throughout the process. We had our mortgage offer within 7 days of the application being submitted! Very happy house movers :)PositiveResponsiveness, Quality, Professionalism

Jade · 24 October 2022

★★★★★ 3/5

Trustpilot

Buying with Sharman Quinney

Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.

Conor · 17 May 2022

★★★★★ 5/5

Google

We bougth our first home through this agency and we was happy with the service we got.They have a very busy office sometimes it's hard to get through but this is just proves they work hard. Our agent's called Mark, Katie and Rhys ,they been very helpful and friendly. Everything been explained properly to make sure we know what we doing. We would like to thank you all for helping us buying our forever home.Wishing you all the best. Linda&Norbert

Linda · 24 October 2023

★★★★★ 5/5

Google

I purchased a home using Sharman Quinney, and would highly recommend their services and particularly their agent Katie Brown. The home viewings were arranged quickly by Katie and i was happy with the SMS text service to remind clients of the viewings. Katie greeted us promptly for each appointment and shared useful knowledge on all of the properties and local information. During the transaction process Katie followed up regularly with me, helped to push the transaction to a close, and i was happy with her diligence in keeping me and the seller updated. Completed today and very happy!

Jas · 24 October 2023

★★★★★ 5/5

Google

We have recently worked with Michael Johnson, Mortgage Services Consultant. Michael was very friendly, extremely efficient and organised with our onward purchase. The staff in the office attended to our queries promptly. I would highly recommend Michael at Sharman Quinney for all of your mortgage needs. 10/10PositiveResponsiveness, Quality, Professionalism, Value

Tracey · 10 December 2021

★★★★★ 2/5

Trustpilot

Dealing with the Great shelford branch…

Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .

Pauline · 28 September 2023

★★★★★ 5/5

Google

A massive thank you to Jay, really professional and helpful at all times and made the move in process so easy from start to finish. I would highly recommend Sharman Quinney as a tenant and I will be using them in the future if I do move again!PositiveQuality, Professionalism

Julie · 12 January 2022

★★★★★ 5/5

Google

Ella helped us every step of the way, she helped us to find our beautiful home perfect for our family. She was amazing I couldn’t fault her once. Thank you so much for all your help and support. Amy x

Amy · 1 July 2025

★★★★★ 5/5

Google

We have recently worked with Michael Johnson, Mortgage Services Consultant. Michael was very friendly, extremely efficient and organised with our onward purchase. The staff in the office attended to our queries promptly. I would highly recommend Michael at Sharman Quinney for all of your mortgage needs. 10/10PositiveResponsiveness, Quality, Professionalism, Value

Tracey · 24 October 2021

★★★★★ 5/5

Google

Was so helpful when trying to get our rental property, thank you Ella Lutterworth for helping us out.

Holly · 25 June 2024

★★★★★ 5/5

Google

Joe truly is one of the best Estate Agents we’ve ever had the Pleasure of working with Her communication Negotiations skills and customer service is Excellent.All the staff at sharman Quinney …

Rose · 17 September 2025

★★★★★ 5/5

Google

We had such a pleasant experience with Sharman Quinney. Valentino Savorra was beyond helpful , patient and consistent with us. He made the entire process so stress free and easy! Such a helpful young man. We’re beyond pleased with our property

Emily · 24 October 2022

★★★★★ 1/5

Trustpilot

Terrible experience, avoid

Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.

Kim · 11 November 2021

★★★★★ 1/5

Trustpilot

Harassment

Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you

Mr · 4 March 2026

★★★★★ 5/5

Google

Very pleased with the service we received whilst trying to find a property to rent. Jay Dolby was was amiable and professional and went out of his way for my family. We were always greeted with a smile when we visited the branch too, which put us at ease. Very pleased overall. Would definitely recommend.

Jeff · 25 October 2019

★★★★★ 5/5

Google

I was interested in a flat and within two weeks, I had the viewing, signed all necessary documents and had moved in. Especially due to Ella and Tawney for their willingness to help and politeness, I had an amazing experience at Sharman and Quinney. I would definitely recommend and use their services again :)

Jasmine · 28 November 2024

★★★★★ 5/5

Google

I don't have a bad word from my experience, Spencer and Lucy were incredibly helpful, quickly accommodated viewings and were a pleasure to deal with throughout.

Joe · 24 October 2023

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 1/5

Trustpilot

Don't rent through this company

A vile company for sure but not the only letting agents in the UK to indulge in dodgy practices to make a bit of extra wonga. The below email was sent to Rob Gray at SQ and speaks for itself. No reply yet, since his previous denial of any responsibility.Mr Gray, the previous tenant had OVO energy as her supplier. When she moved out, Kevin Henry (Part of SQ) immediately asked Spark to take over the supply. It takes 3-5 weeks for any supplier to complete the takeover process. When we moved in, we immediately requested a switch to Scottish Power, so now there were two takeovers happening at the same time, since Spark hadn’t actually finished taking the supply from OVO. We had absolutely no knowledge of this practice by Kevin Henry and many other letting agents, including Countrywide, Sequence Connells and Sharman Quinney all over the UK. It is a completely unnecessary and money making practice and we are not the first tenants to go through this nightmare, although ours was considerably more complicated than most we have read about on Facebook. My partner has rented 3 properties previously, two of them through one of your partner companies and one of them not. Needless to say the two rented through you had Spark installed as the energy supplier, so your claim that you don’t indulge in that tactic is quite frankly, bulls**t. The switch to Scottish Power went ahead on 13th and 19th December for gas and electricity and because the fools at Kevin Henry had already requested a switch to Spark, Spark promptly took the supply back a week later. Add to this the fact that the electricity meter was faulty and the fact that Spark or OVO had allocated another meter to our property (that belonging to 5 Eastacre), we now had a bill for two electricity meters. It was as a result of all this and Sparks intransigent attitude in refusing to investigate the matter in an efficient fashion that resulted in us being billed for hundreds of pounds we didn’t owe. We sent proof to them but they persisted until we took them to the Ombudsman. They lost on every point, including their inefficiency and we were awarded compensation. The problem is still ongoing, as we are still receiving letters from them but it looks as if the solution appears to be on the horizon. While all the above was going on, we started getting demands (In January) from OVO for £462, run up by the previous tenant, Mary Challis, who did not inform them of her move. We started binning the bills and letters, as we knew Spark were our supplier, although it should have been Scottish Power. Eventually, we got threats of bailiffs and the bill went up to £492. This problem is also still ongoing, although the collections agency, Oriel Collections, (pre-cursor to bailiffs) returned all our correspondence to OVO and said they did not want to be involved. That action speaks volumes. We haven’t heard from OVO since, although I am certain we will. All of the above happened because Kevin Henry asked Spark to take over the supply. What right did they have to do that, since the landlord did not give them any specific instructions to do that? In the private property sector, when a house is sold, the new owners switch to their preferred supplier, without any involvement from letting agents. There is absolutely no reason that this should not apply in the lettings sector. There has to be a reason for this completely unnecessary practice, so I stand by what I said previously, that there is a cash benefit to letting agents from the suppliers, otherwise, why do letting agents all over the UK indulge in the disgusting practice? This has caused me more stress than you can imagine at a time when I am suffering with prostate cancer and have a partner who works for the NHS at Royal Papworth and who is now off work due to stress. I am quite frankly disgusted that you seem to accept absolutely no responsibility for any of this and do not even offer an apology for the mess you created for us. When I next speak to Kevin or Henry, two lovely guys I have known since they started their company, I will tell them all about this and I am sure they will be horrified. You should drop their name immediately, as it reflects badly on their reputation I have now made it a mission to highlight this practice by letting agents by giving my story to every media outlet I can think of until one of them takes up the story. I have also been in contact with my MP, Kemi Badenoch, who has said she will raise the matter in Parliament. I will copy her in on this email, along with the landlord.

Grant · 19 October 2020

★★★★★ 5/5

Trustpilot

HIghly recommended

We have had dealings with SQ over several years and would have no hesitation in recommending them. They have always provided a very professional and personalised service which makes youfeel wellsupported throughout the buying and selling process. A special thank you to Lucy at the Thrapston branch who went the extra mile and always conveyed the feeling that she cared about us. Thank you all.

Pat · 24 January 2023

★★★★★ 5/5

Google

I’ve had a great experience as a first time renter with Sharman Quinney. The staff were really professional, knowledgeable and friendly; notably Ella who couldn’t have done more for me. She really went above and beyond to fix any issues and make sure everything was correct! I’m really grateful for her help, dedication and guidance throughout.

Tino · 24 August 2024

★★★★★ 5/5

Google

Had a great experience buying my first home with help from Amy Rutter last year! Would highly recommend as she helped make the process as simple as possible for me

Emily · 1 August 2025

★★★★★ 5/5

Google

I have today had my offer on a property confirmed . I have dealing with Lucy Woods . Throughout the process Lucy has been professional , friendly and beyond helpful . A total star .

Cecilia · 24 October 2022