Every review we hold for the Fenland office, from every platform, shown as written. First names only.
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1/5
TrustpilotPersistent unwanted contact and gazumping
Over the last few months, Iβve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston.
While I was interested initially, the persistent follow-up came across as overly pushy and, if anything, put me off pursuing it further.
I was also uncomfortable with what appeared to be an encouragement to gazump another buyer. At one point, I was told that someone had just made an offer that day and contacted to see whether I wanted to submit a higher one.
Rather than getting involved in a bidding situation after another buyer had already committed, I wished them the best of luck and declined.
Overall, the sales approach felt overly aggressive and left a negative impression.
KZ Β· 30 May 2026
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5/5
GoogleRob and the team were fantastic! Rob was excellent throughout the entire process and everything went super smoothly. Thank you to the team for being so helpful!
Jasmine Β· 11 October 2025
Agent replied Β· 10 November 2025
Hello Jasmine,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Rob β¦ More
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5/5
GoogleI have dealt with many estate agents but Naz was eif the best I've ever dealt with! Super efficient and everything was as it should be - highly recommended! A very happy landlord indeed
Steve Β· 15 April 2026
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5/5
GoogleOur purchase was a complicated one. But with the excellent backing of Mark Kirsten and Destiny. We managed to move into our new home on Friday.
If it hadn't been for these three people going above and beyond we wouldn't have moved.
Great big thank you Mark Kirsten and Destiny. Keep up the great work
10 stars is a better score 5 just isn't enough
Simon and Hayley
Simon Β· 28 December 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to give a kind review, we really appreciate your feedback.
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5/5
TrustpilotNaz Magumder was very helpful and keptβ¦
Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy
Susan Β· 20 July 2026
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5/5
TrustpilotExcellent customer experience
As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.
Charmaine Β· 2 December 2024
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5/5
GoogleNaz was really helpful and friendly. She matched us to a property that we were unaware of and has gone above and beyond, getting it redecorated before we move in and making the process really smooth and enjoyableπ β¦
Romily Β· 17 February 2026
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5/5
GoogleVery happy with the service received - thank you Mark, Lucy and Michelle. From the valuation to the mortgage we were regularly updated throughout. We had multiple offers following our open house and within a week or two had officially sold. We also bought through SQ - an off market property which we really appreciated being shown! The team are easy to talk to and are all aware of what's happening so anytime I rang I could get an answer regardless of who I spoke to, which made the whole process nice and smooth
Abbie Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your wonderful review Abbie. We are delighted to hear how happy you are with the whole service and were more than happy to help. All the best in your new home :)
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5/5
GoogleCould not be happier with the service we have received from everyone at Sharman Quinney over the past few months. We were happy with the initial sales strategy from Mark and we wanted to give a special mention to both him and Lucy, who we've worked closely with. Lucy has done our viewings and both her and Mark have been excellent negotiators to get us what we needed! Spencer was also lovely and Michelle even called for reassurance when we needed it. Definitely recommend and will be using you again if we ever need it! Thank you.
Miss Β· 24 October 2022
Agent replied Β· 23 October 2024
We are thrilled to hear how happy you are and were more than happy to help! Thank you for leaving us your lovely review, we really appreciate it :)
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1/5
GoogleWorst experience ever (April, October 2025). From the start, I was treated with a complete lack of empathy and professionalism by Tawnee and Ella. The initial viewing set the tone; Ellaβs approach was "take it or leave it," and her attire was entirely unprofessional for a business setting.
βThe process was chaotic and disorganized. Critical documents that should have been shared prior to my deposit were only handed over on the day of signing. Most distressingly, despite paying my full rent upfront, I was evicted after only six months without a fair hearing. This was sparked by a neighborβs complaints about the sound of my children, an issue handled with clear bias and discrimination by the property manager, Danielle.
βDanielle seems to prioritize administrative tasks over actual management or fair conflict resolution. It is exactly this kind of discriminatory behavior that new legislation was designed to prevent. This has been a traumatic experience for my family, and I would not wish this treatment on anyone.
OLadoyin Β· 27 March 2026
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5/5
GoogleThank you to Naz, she was amazing! Went above and beyond to help us with our flat. Super friendly, knowledgeable, and made the whole process a breeze. Highly recommend π β¦
Skye Β· 3 April 2026
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5/5
GoogleMichael was a real pleasure to work with and he helped us with more than just our mortgage by supporting us on putting an offer on our propery and adding additional credibility to our bid when it came to best and final offers. He was very responsive and went out of his way to give us frequent updates. It was no surprise that our mortgage was approved just two days after he'd submitted it to the lender.PositiveResponsiveness, Quality, Professionalism
Diana Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you so much for leaving us your lovely review Diana, we really appreciate it :)
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5/5
TrustpilotAbove and beyond - thanks Becky!
We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.
E Β· 16 December 2024
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5/5
GoogleValentino Savorra has been very helpful and professional in supporting me in letting a beautiful property quickly and with care of keeping me from making any missteps as this is my first time letting a property in the UK. Any questions or concerns were quickly addressed and competently put to right. This potentially stressful experience has been much more manageable with the guidance of Valentino. I very much appreciate his expertise and kindness during the letting process.
Alison Β· 28 December 2022
Agent replied Β· 27 December 2024
Thank you so much for leaving us your review Al. We are delighted to hear how happy you are with our lettings service and that we were able to make the process stress free for you
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1/5
TrustpilotAvoid
I was a first time buyer, buying a house not in a chain and it took 4 months to complete after constant chasing from me! Such slow service, mainly due to the poor attention to detail from the sellers using Sharman Quinney's in house conveyancers. Time after time the contracts had to be amended due to careless errors such as spelling mistakes, wrong names on contract etc. Very frustrating! There was no communication to apologise for the countless delays, the estate agents lost interest in helping me once I had my offer accepted. Would never recommend - avoid.
James Β· 2 August 2022
Agent replied Β· 23 October 2024
Hi James, thank you for taking the time to leave us feedback. We're so sorry to hear that you received a poor service. Are you able to kindly advise of the branch you worked with so that I can investigate here? Many thanks
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5/5
GoogleI had an amazing time with one of the helpers there. Naz was a fantastic and understanding person and showed her hard work. Making us feel welcome and helping me move into my first property. Thank you again Naz
Marshall Β· 17 January 2026
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5/5
GoogleValentino Savorra has been very helpful and professional in supporting me in letting a beautiful property quickly and with care of keeping me from making any missteps as this is my first time letting a property in the UK. Any questions or concerns were quickly addressed and competently put to right. This potentially stressful experience has been much more manageable with the guidance of Valentino. I very much appreciate his expertise and kindness during the letting process.
Al Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you so much for leaving us your review Al. We are delighted to hear how happy you are with our lettings service and that we were able to make the process stress free for you
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5/5
GoogleAbsolutely outstanding service! I cannot fault Sharman Quinney Estate Agents in Whittlesey at all. Lucy was fantastic throughout and was always available on the phone and to answer any questions I had (I had a lot being a first time buyer). They are a really approachable team and if they say they will do something, they will. I would certainly recommend using Sharman Quinney Estate and I will definitely be using them again in the future.
Hannah Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your lovely review Hannah. It was our pleasure to help and we hope you are very happy in your first home :)
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5/5
GoogleNaz Magumder was very helpful with getting us a rented property in Whittlesey, canβt recommend her and Sharman quinney enough!! They are amazing and very professional if I ever need to use an estate against again it will be them!
Skye Β· 10 December 2025
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5/5
GoogleMegan started off as our letting agent but left the company before we signed into the house. I was amazed by her professionalism and the fact that she continued answering our questions up until her last day, to make sure we had everything we needed to sign into the house (holidays and covid made things take a little longer than usual). Before she departed, she was sure to update Jay on everything we had going on and to be honest it was a seamless transition. Jay was patient and thorough, answering any and all of our numerous emails and phone calls. The Sharman Quinney office, I feel, made the transition to the U.K. a pleasant experience for my family by offering peace of mind and a friendly environment. At no point did I feel as though I was an annoyance or a burden. I was treated as a friend and Jay and Megan welcomed my family, not only to the U.K. but to a place we will call home in the years to come.PositiveResponsiveness, Quality, Professionalism, Value
Ben Β· 24 October 2021
Agent replied Β· 23 October 2024
Hello Ben, thank you for taking the time to leave us your review. It sounds like you had a very smooth move here and we are thrilled that we were able to help with that. We will pass your comments on to Megan and Jay and wish you all the best in your new home!
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5/5
GoogleAs a first time buyer I found buying a property daunting.
I spoke with Lucy from Sharman Quinney as they had a property I was interested in. Lucy Woods was exceptional, very knowledgeable and took her time in helping me. After making an offer on the property Amy Rutter helped me secure a mortgage and I couldnβt have asked for better advice.
Thank you both for your hard work, effort and dedication. Iβm now on the property ladder :)PositiveResponsiveness, Quality, Professionalism, Value
Manj Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for leaving us your lovely review Manjula, we really appreciate your kind words. We were more than happy to help get you onto the property ladder and are thrilled to hear how positive your experience with Amy, Lucy and the team was. We hope you are very happy in your first home :)
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5/5
GoogleJay is everything you need/want in a letting agent. We rang to book a viewing and from the get go Jay was super helpful. He booked us in the very next day and within 24 hours we had our application in for a house. We have been searching for a home since January and had lots of issues with other agencies, we felt like a burden to them. Completely different atmosphere with Jay, we felt like we were his priority. He kept in touch and rang us regularly to let us know if any updates had been made to getting us moved in. We never had to βchaseβ him for information. Not only is he clearly good at his job, he is approachable and friendly. We have had a couple of maintenance issues since moving in, however one quick email and they have resolved/fixed everything. We are incredibly pleased with the service provided and hope to stay with Sharman Quinney in the future. Thank you for everything, we love our new home.PositiveResponsiveness, Quality, Professionalism, Value
Filipe Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you so much for leaving us your review and for your kind words Filipe. We are thrilled to hear how positive the whole experience has been for you and that you are happy in your new home :) It was our pleasure to help!
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5/5
GoogleMy partner is a life time member of the Sharman Quinney mortgage services scheme, having first used the service when buying our current house. Our fixed-term rate came to an end this month and we contacted Sharman Quinney to discuss a new product. Michael was the mortgage broker on this occasion. He was quick to respond and really attentive to our circumstances. He matched a mortgage product to our needs, saving us money in the process. As well as brokering our new deal, on request he also took the time to advise us on mortgages we may be able to afford in future based on expected earnings and savings.
Overall the service was really good and we are very happy with our new product.PositiveResponsiveness, Quality, Professionalism, Value
Amber Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you so much for leaving us your lovely review Amber
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5/5
GoogleMy partner and I have received excellent service and responsive practice from Sharman and Quinney from the outset. They have provided a comforting and supportive relationship during a lot of turmoil in the application process. Michael Johnson has been constantly there for a multitude of questions and has never changed his attitude in his tolerance to our constant calls! I am so pleased with the process and professionalism Sharman and Quinney have provided us with during a huge time of uncertainty. We will always remember this experience of buying our first home with positivity and we have the Whittlesey team, in particular, thank for that.PositiveResponsiveness
CaitlinPaige Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you so much for leaving us your review Caitlin and for your kind words. We hope you are very happy in your first home
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.