Sharman Quinney Whittlesey reviews in Fenland

★★★★★ 1/5

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Sharman Quinney Hampton

Sharman Quinney Hampton I don't usually leave reviews, but having worked in estate agency myself and bought and sold several properties over the years, I feel I'm in a position to provide an informed and balanced perspective. I chose Sharman Quinney on a fee of around 1% plus VAT, and unfortunately the level of service I received didn't justify that cost. From the outset there were communication issues. I repeatedly tried calling the branch but couldn't get through. When I visited the office, I mentioned this and was told the phones were working. I then called the branch while standing there and none of the phones rang, clearly showing there was a problem. I was told it would be looked into, but I never received any follow-up. When valuing my property, I was told there was already a list of potential applicants who may be interested. However, as far as I could tell, those applicants were never contacted. Instead, the marketing appeared to rely almost entirely on Rightmove and Zoopla rather than proactive matching from an applicant database. Communication throughout the sale was disappointing. It was often difficult to get calls returned despite leaving voicemails and emails. Viewing feedback was another frustration. Rather than being contacted promptly after viewings, I regularly had to chase for feedback myself, sometimes waiting several days without hearing anything. I was also disappointed with the handling of negotiations. We accepted an offer, only to discover around two weeks later that the buyers were still actively viewing other properties. The negotiator was aware of this but didn't make us aware before we accepted the offer. Had we known, it would have influenced our decision-making. The communication with buyers also appeared lacking. When the buyers requested a second viewing, we declined because we no longer wished to proceed with them. Despite this, the buyers still arrived at our property at the agreed time, suggesting our decision had not been passed on. Once the property was on the market, there was very little proactive contact from the branch unless I initiated it. As a client, I expected more regular updates, even if there had been nothing significant to report. My final concern relates to security. After taking the property off the market, we collected our keys from the branch. We were not asked for any identification, proof of address, or even our names before being handed the keys. Given that these keys provide access to someone's home, I found this extremely concerning and below the standard I would expect from any estate agency. I appreciate that buying and selling property is a complex process and that not every sale runs smoothly. However, my concerns relate primarily to communication, proactivity and basic procedures rather than the outcome itself. Based on my experience, I wouldn't use this branch again and hope this feedback is taken constructively to improve the service for future clients.

Michael · 2 August 2026

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 5/5

Google

Sarah was out letting agent at sharman quinney Whittlesey she was absolutely brilliant. Very honest, very professional and constantly keeping us updated within the process. I would highly recommend her to anyone looking to move to the area.

LMZ · 11 May 2026

★★★★★ 5/5

Google

Very helpful people all the way through the buying process, went above and beyond for me as a first time buyer, special thanks to Renate, Jo, Jason and Laura

T · 27 October 2025

★★★★★ 1/5

Trustpilot

Listed a house no lender will offer…

Listed a house no lender will offer mortgage on due to spray foam insulation rotting risk to the roof timbers. & how can an estate agents, affiliated with Mind mental health, then call my loved one - who is autistic - and proceed to rudely carp at and lecture them ? Why was this necessary? To tell them they were never going to be able to view the house, was never invited to a past open viewing and actually was Raunds really for them. What on earth’s the matter with you? The female making this call is in real need of training and human decency. I hope the regulators remove her rights to practice. What an absolute cretin. Disgusting conduct.

Claire · 20 March 2025

★★★★★ 5/5

Google

We had a brilliant experience with naz from this branch we have been looking for weeks for a house to rent my partner spoke to her and then next day we had 4 houses to look at one which was just out our price range but it was the perfect house for our family with in a couple of days she sorted everything out and we move in this weekend cant thank her enough for everything

Natalie · 11 July 2026

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 1/5

Trustpilot

Persistent unwanted contact and gazumping

Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston. While I was interested initially, the persistent follow-up came across as overly pushy and, if anything, put me off pursuing it further. I was also uncomfortable with what appeared to be an encouragement to gazump another buyer. At one point, I was told that someone had just made an offer that day and contacted to see whether I wanted to submit a higher one. Rather than getting involved in a bidding situation after another buyer had already committed, I wished them the best of luck and declined. Overall, the sales approach felt overly aggressive and left a negative impression.

KZ · 30 May 2026

★★★★★ 5/5

Google

Rob and the team were fantastic! Rob was excellent throughout the entire process and everything went super smoothly. Thank you to the team for being so helpful!

Jasmine · 11 October 2025

★★★★★ 5/5

Google

Sarah was an amazing guide to viewing the houses we wanted to look at, and made the experience well worth our time and was a massive help to our decisions. couldn’t recommend Sarah enough.

Logan · 11 May 2026

★★★★★ 5/5

Google

I have dealt with many estate agents but Naz was eif the best I've ever dealt with! Super efficient and everything was as it should be - highly recommended! A very happy landlord indeed

Steve · 15 April 2026

★★★★★ 5/5

Google

Our purchase was a complicated one. But with the excellent backing of Mark Kirsten and Destiny. We managed to move into our new home on Friday. If it hadn't been for these three people going above and beyond we wouldn't have moved. Great big thank you Mark Kirsten and Destiny. Keep up the great work 10 stars is a better score 5 just isn't enough Simon and Hayley

Simon · 28 December 2023

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Google

Naz was really helpful and friendly. She matched us to a property that we were unaware of and has gone above and beyond, getting it redecorated before we move in and making the process really smooth and enjoyable😊 …

Romily · 17 February 2026

★★★★★ 5/5

Google

Naz gave us a first class service, coming out to see us as soon as we said we were renovating a house after our current tenants left. She kept in touch while the work was ongoing, and found tenants for us on the very day our house went on line. We thought the photos in the advertisement were excellent and certainly showed the property at its best.

Shirley · 11 July 2026

★★★★★ 5/5

Google

Very happy with the service received - thank you Mark, Lucy and Michelle. From the valuation to the mortgage we were regularly updated throughout. We had multiple offers following our open house and within a week or two had officially sold. We also bought through SQ - an off market property which we really appreciated being shown! The team are easy to talk to and are all aware of what's happening so anytime I rang I could get an answer regardless of who I spoke to, which made the whole process nice and smooth

Abbie · 24 October 2022

★★★★★ 5/5

Google

Could not be happier with the service we have received from everyone at Sharman Quinney over the past few months. We were happy with the initial sales strategy from Mark and we wanted to give a special mention to both him and Lucy, who we've worked closely with. Lucy has done our viewings and both her and Mark have been excellent negotiators to get us what we needed! Spencer was also lovely and Michelle even called for reassurance when we needed it. Definitely recommend and will be using you again if we ever need it! Thank you.

Miss · 24 October 2022

★★★★★ 1/5

Google

Worst experience ever (April, October 2025). From the start, I was treated with a complete lack of empathy and professionalism by Tawnee and Ella. The initial viewing set the tone; Ella’s approach was "take it or leave it," and her attire was entirely unprofessional for a business setting. ​The process was chaotic and disorganized. Critical documents that should have been shared prior to my deposit were only handed over on the day of signing. Most distressingly, despite paying my full rent upfront, I was evicted after only six months without a fair hearing. This was sparked by a neighbor’s complaints about the sound of my children, an issue handled with clear bias and discrimination by the property manager, Danielle. ​Danielle seems to prioritize administrative tasks over actual management or fair conflict resolution. It is exactly this kind of discriminatory behavior that new legislation was designed to prevent. This has been a traumatic experience for my family, and I would not wish this treatment on anyone.

OLadoyin · 27 March 2026

★★★★★ 5/5

Google

Thank you to Naz, she was amazing! Went above and beyond to help us with our flat. Super friendly, knowledgeable, and made the whole process a breeze. Highly recommend 👏 …

Skye · 3 April 2026

★★★★★ 5/5

Google

Michael was a real pleasure to work with and he helped us with more than just our mortgage by supporting us on putting an offer on our propery and adding additional credibility to our bid when it came to best and final offers. He was very responsive and went out of his way to give us frequent updates. It was no surprise that our mortgage was approved just two days after he'd submitted it to the lender.PositiveResponsiveness, Quality, Professionalism

Diana · 24 October 2022

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024