Trusted Agent profile · Felsted
★★★★★
279 reviews across 1 platform
Station Road, Felsted, CM6 3HD
Mulberry Homes's office in Felsted, at Station Road, is rated 4.1 out of 5 across 279 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Mulberry Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Felsted.
Every review we hold for the Felsted office, from every platform, shown as written. First names only.
5/5
TrustpilotBuy with mulberry homes
whole process has been delightful throughout, aftercare has been attentive, I really have no complaints, all my snags have been completed, happy customer overall
Good afternoon Dale,Many thanks for your review! We really appreciate your comments and we will share them with the wider team. Best Wishes from the Mulberry Homes Team
1/5
TrustpilotProfessional courtesy goes a long way
Professional courtesy goes a long way, being hung up without an explanation is not what's expected of a business with a good reputation.
Good afternoon Jay,Thank you for leaving a review.In relation to your comments we would really appreciate it if you could email customercare@mulberryhomes.co.uk so we can look into this further.Our team are trained in a professional way to handle all calls and we would like to understand where this call went wrong. I hope you will reach out and we can turn this into a positive review. Best Wishes The Mulberry Homes Team
1/5
TrustpilotNot good
Overpriced, Train line being built near by which they don’t mention unless prompted. Untrustworthy low standard of morals and care
Many thanks for taking the time to leave Mulberry Homes a review.We are disappointed to hear that your experience did not meet with all your expectations. We would be keen for our dedicated team to contact you to discuss your comments further, unfortunately we have been unable to locate you on our system, therefore we have instructed Trust Pilot to gain further information.We would appreciate it if you could please respond with your full name and contact details to allow us to investigate your comments further.Best wishes from the Team at Mulberry Homes.
5/5
TrustpilotGood experience.
Lovely homes. Beautiful site. Faye absolute star. So helpful and informative. Absolutely nothing was too much trouble and believe me we were the prospective buyers from hell.
Good Morning MJ BISHOPP,Many thanks for taking the time to leave a review. We have passed over your kind words to Faye, along with the wider team, who are absolutely delighted to receive your lovely comments regarding your experience with Mulberry Homes.Best wishes from the Team at Mulberry Homes
5/5
TrustpilotVery happy with the whole experience…
Very happy with the whole experience before and after the move.
Good afternoon,Thank you so much for the 5* review. It's shame you are anonymous as we would love to share your feedback on our social media pages. Best Wishes The Mulberry Homes Team
5/5
TrustpilotFantastic Service from Faye at Mulberry…
Fantastic Service from Faye at Mulberry Homes in Leighton Buzzard.
Good Morning Karen Dignum,Many thanks for taking the time to leave a review.We have passed over your kind words to Faye at our development in Leighton Buzzard who is absolutely delighted to receive your lovely comment regarding your experience.Best wishes from the Team at Mulberry Homes
5/5
TrustpilotMulberry homes
Mulberry homes - Houlton
1/5
TrustpilotSHOCKING build
SHOCKING build! The site managers are useless, completely and utterly useless. the snagging list gets completely fobbed off, would never recommend to anyone !
Many thanks for taking the time to leave Mulberry Homes a review, which we have just been made aware of. We are disappointed to hear that your experience did not meet with all your expectations. We would be keen for our dedicated team to contact you to discuss your comments further, unfortunately we have been unable to locate you on our system, therefore we have instructed Trust Pilot to gain further information. We would appreciate it if you could please respond with your full name and contact details to allow us to investigate your comments further. Best wishes from the Team at Mulberry Homes.
1/5
TrustpilotMy Mum has water in her living room…
My Mum has water in her living room when it rains absolutely shocking standard. Mulberry’s Moto should be ‘ BODGE IT AND SCARPER’
Many thanks for taking the time to leave Mulberry Homes a review, which we have just been made aware of. We are disappointed to hear that your experience did not meet with all your expectations. We would be keen for our dedicated team to contact you to discuss your comments further, unfortunately we have been unable to locate you on our system, therefore we have instructed Trust Pilot to gain further information. We would appreciate it if you could please respond with your full name and contact details to allow us to investigate your comments further. Best wishes from the Team at Mulberry Homes.
2/5
TrustpilotDon’t bother..rip off merchants &…
Don’t bother..rip off merchants & liars. Not a great experience
Many thanks for taking the time to leave Mulberry Homes a review, which we have just been made aware of. We are disappointed to hear that your experience did not meet with all your expectations. We would be keen for our dedicated team to contact you to discuss your comments further, unfortunately we have been unable to locate you on our system, therefore we have instructed Trust Pilot to gain further information. We would appreciate it if you could please respond with your full name and contact details to allow us to investigate your comments further. Best wishes from the Team at Mulberry Homes.
1/5
TrustpilotI feel let down
I feel let down.
5/5
TrustpilotGreat service really helpfull
Rating only, no written review.
Thank you so much for your 5* review, we really appreciate it! We’re delighted to hear that you had a great experience with us. Your feedback means a lot to our team and I will share with the wider team. If there’s ever anything more we can do for you, please don’t hesitate to get in touch, we’re always happy to help. Thanks again for your support and for taking the time to share your experience! Best Wishes Stacey Head of Customer Experience
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Mulberry Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Felsted.
