1/5
TrustpilotExtremely unprofessional company
Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding
Trusted Agent profile · Farnham
Hamptons Farnham Sales reviews
★★★★★
1,658 reviews across 2 platforms
4 Castle Street, Farnham, GU9 7HS, GU9 7HS
Part of Hamptons, see every office.
Hamptons's office in Farnham, at 4 Castle Street, is rated 4.3 out of 5 across 1,658 reviews on two platforms, including 210 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
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Awards
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Farnham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe Hamptons International team are…
The Hamptons International team are great at what they do. We receive high quality and well-coordinated service from them in managing a number of apartments on behalf of investors. In particular, special thanks to Sarita Sainsbury who is always precise and excellent throughout the work she carries out.
5/5
TrustpilotFantastic Rental Property Management Service
I have been a tenant for the past 4 years in a rental property managed by Trevor Scott and his team, on behalf of Hamptons. Always professional, efficient and lightning fast in dealing with any occasional issue outside of working hours. They made property renting an absolute pleasure.
5/5
TrustpilotGreat Service
April has been really helpful with our move and went the extra mile to ensure that we had a good experience.
5/5
TrustpilotHamptons were great abs my best…
Hamptons were great abs my best experience while letting. Patryk and Victoria were very helpful with all the issues I had!
5/5
GoogleRiccardo and his team did an amazing job for us assisting us all the way from finding our new home to helping with any questions we had after to moving in. I highly recommend the Farnham Hamptons team!
5/5
GoogleBradley and Riccardo provided exceptional advice over the strategy for marketing our unique property. We found them highly patient and sensible when, unrelated to our property or Hamptons, sales fell through requiring discrete marketing and an excellent list of potential buyers that they knew our property would suit. We cannot recommend Hamptons highly enough.
Agent replied · 12 November 2024
Hi there Matt, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
5/5
GoogleHamptons were caring courteous and efficient in selling an unusual old property for me. Thank you to all concerned for completing a complex sale.
Agent replied · 12 November 2024
Thank you for taking the time to leave us a review Steve. We are so pleased to know that the team provided you with a high level of service!
5/5
TrustpilotExcellent service and professionalism
I've always been treated well by Hamptons, who have been working with me as a tenant for five years. A typical biannual visit happened in September, when Mandy was, as usual, extremely polite, friendly - and always professional.
5/5
TrustpilotWe had an issue with our boiler
We had an issue with our boiler, Jennifer Powell made sure it was fixed really quickly! Thanks :)
5/5
TrustpilotJudy Palethorpe has give first-rate service.
Judy Palethorpe has managed our rental property over the last eighteen months and could not have been more helpful. She keeps us really well informed, reacts very promptly and offers sound advice when needed. She has made what could have been a very difficult period for us as straightforward as possible and we are extremely happy with the service both she and Hamptons have provided.
5/5
GoogleHamptons Farnham and especially James Webster did a great job in helping us to purchase our house. During COVID-19 they were understanding and empathetic and dealt with us in a calm and professional manner. We are very grateful to them. Would definitely recommend their exemplary service. Brigid and Geoff Walters
5/5
GoogleMy mother used Hamptons to sell her house. I am leaving this review on her behalf. Dear James I would like to say how much I have appreciated the way in which you and the staff of Hamptons Estate Agents in Farnham dealt with the selling of my house in Churt during what could be described as an 'uncertain' market and would have no hesitation in recommending your services.
Agent replied · 12 November 2024
Thank you for leaving us a review on your mother's behalf. We are delighted to receive her feedback about James and are especially pleased to hear she would recommend our services further. We take customer service very seriously and look forward to sharing her review with James and the team, please do send on our thanks.
5/5
GoogleWe have recently sold a property in Farnham. Both John and Riccardo were with us all the way, keeping us informed and up to date with proceedings. They were helpful and friendly and always easy to contact. We would definitely recommend Hamptons.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotHamptons/SamanthaHunt
I am very happy with Hamptons and have been with them for years. In particular Samantha Hunt is on the ball and always quick to inform me of any problems, and get them sorted ASAP. Highly recommended.
5/5
TrustpilotBrilliant property manager!
As we lived abroad, it was very important to have a good property manager. Fortunately, Petrina has been brilliant. She has dealt with all the issues that have arisen over the years with great efficiency and care. I would definitely recommend her as a property manager!
5/5
TrustpilotDawn is actual dynamite…
Dawn is actual dynamite when something needs sorting! Or even if I just have a silly question
4/5
TrustpilotHamptons have looked after our flat for…
Hamptons have looked after our flat for many many years now...although I think the fees are high, (I think they are all expensive), the service has always been great. Recently we have had issues with a leak, and our service charge company have not been very helpful.. however Hamptons have been relentless in trying to help us with the issues, and keeping us informed.
5/5
TrustpilotProperty management services…
Delivering property management services for our 4 bedroom house Katie has been both professional, efficient and a pleasure to deal with. Her approach has been collaborative and fair with a view to satisfying both parties while keeping the property in the best condition possible.
5/5
TrustpilotA huge thanks to the lettings team
Sharon, Sophie, Lottie and Alison have been extremely supportive and helpful over the last few months. They have guided, advised and supported me about prospective tenants. Their calm and helpful manner helped me enormously when making decisions, and I am very pleased with the final outcome and tenancy we’ve agreed. I can’t thank the team enough.
5/5
TrustpilotAnca has been an amazing property…
Anca has been an amazing property manager. She always responds ASAP and communication has been really good!
5/5
TrustpilotHelpful, responsive and transparent!
Eloise has been our contact at Hamptons for the past 3 years and she has always been very helpful and responsive. We've always had transparency, all the way through the deposit return process and I'd definitely recommend working with her and Hamptons as a whole.
5/5
TrustpilotI purchased a apartment in bushey ,the…
I purchased a apartment in bushey ,the developers Consero.there was a delay in moving because of covid and brexit,the girls who work for Hamptons were amazing they went further to help in any way,which was so not there job,you would really think they worked for conserio.I have been in for 4 months,and they are still helping in every way they go over and beyond to help always with a smile,I will miss them when they go to another site.Hamptons should be very proud of these girls.
5/5
TrustpilotGreat experience with Hamptons,very…
Great experience with Hamptons,very professional and helpful.
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Questions about Hamptons Farnham Sales
Has Hamptons Farnham Sales won any awards?
Yes. Hamptons Farnham Sales won Trusted Agent in The Trusted Agent 2026 awards.
