Every review we hold for the Farnham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAppalling
Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing
Philip · 18 May 2022
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotHamptons Stratford-Upon-Avon
We have just purchased the most idyllic property through Hamptons in Stratford-Upon-Avon and we cannot thank Jacob Forster and the team enough for helping us achieve this purchase. Although it was only a short chain there was issues that Jacob was instrumental in resolving.
Richard · 17 May 2022
★★★★★ 5/5
TrustpilotChloe Gorton
Chloe Gorton has been a highly responsive account manager.
Mark · 28 October 2024
★★★★★ 5/5
TrustpilotJenny and Jack at the Rickmansworth…
Jenny and Jack at the Rickmansworth office were excellent when we were looking for new tenants. This is the second set of tenants we have had and in both cases the service has been professional and the communication very clear and timely. The price achieved was at the top end of the range and 25% more than recommended levels from other local agents. Would recommend Hamptons
Ava · 17 May 2021
Agent replied · 23 October 2024
Thank you for your feedback about our team in Rickmansworth and in particular Jenny and Jack, we are delighted to hear you had such a good experience and look forward to making the team aware of your review.
★★★★★ 5/5
TrustpilotThe staff at Hamptons in Earlsfield are…
The staff at Hamptons in Earlsfield are second to none. Caroline, the manager, goes above and beyond the average lettings agent. She ensures that everything runs smoothly from the beginning of the process right through until the tenants move in. Her assistant, Vita, is also wonderful. She is friendly, efficient and willing to go the extra mile to ensure that both tenants and the landlord feel happy and confident with the lettings process. I thoroughly recommend Hamptons in Earlsfield to other landlords as Hamptons have plentiful good applicants and the office support makes everything seem easy.
Amelia · 14 July 2023
★★★★★ 5/5
TrustpilotHamptons have been amazing from the start…
Hamptons have been amazing from start to finish. The letting process, move in and follow up support have been impressive throughout and the speed and professionalism from Kate and Sharon has been too class. The team are amazing and I highly recommend them.
Iain · 21 June 2022
★★★★★ 5/5
TrustpilotWe have recently sold our house through Hamptons
We have recently sold our house through Hamptons. We have found them to be most professional and so helpful and supportive throughout the whole process. They were always available to answer calls and kept in touch regularly. They are very knowledgeable about the local and wider market and were spot on with advice on all house selling related matters. We would certainly highly recommended Hamptons if you are selling a property.
Carolm · 6 December 2019
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear how pleased you are with the service received, and in particular that the team had a strong knowledge of the local area and market. We take great pride in our people and look forward to making the relevant team aware of your feedback, thank you again.
★★★★★ 5/5
TrustpilotPuneet Gangotra of Hamptons Paddington…
Puneet Gangotra of Hamptons Paddington was excellent while I was buying a property.He was patient, well informed, always polite and happy to oblige.It was a great easy experience dealing with and I would really like to thank him for his dedicationThanks Puneet.
Nazneen · 1 August 2022
★★★★★ 5/5
GoogleHamptons Farnham were our sellers estate agent. Riccardo was fantastic, he went out of his way to keep us updated throughout the process . Moving house is one of the most stressful things you can do and his advice kept us sane (in complete contrast to our own estate agent!). Highly Recommend.
Jade · 13 November 2020
★★★★★ 5/5
GoogleHamptons International Farnham were brilliant. We had so many issues thrown at us (not to mention COVID) and Riccardo and the team took it all in their stride and provided excellent professional and practical advice. When it came to reaching exchange and completion Riccardo (and the team) were fabulous. Would definitely recommend.
Fiona · 13 November 2020
★★★★★ 5/5
TrustpilotWe know we are difficult customers to…
We know we are difficult customers to please and so our search for a new home has been a long one. Thankfully Jacob at Hamptons, Stratford-upon-Avon understood exactly what we wanted. Along with Paul & Sarah, Jacob ensured the whole sale process went along swiftly and as smothly as you could expect. Finally we can look ahead to the future in our new home. Thank you to everyone at Hamptons Stratford-upon-Avon.
Robert · 12 November 2019
Agent replied · 23 October 2024
Thank you for leaving us a review. We are delighted to receive your feedback and are especially pleased to hear the team understood your requirements. We take customer service very seriously and look forward to sharing your review with the whole Stratford team, thank you again.
★★★★★ 5/5
GoogleI chose the Farnham branch of Hamptons to sell my father's house in Rowledge. Nigel Pearce and his team did an excellent job. Brad was a delight to deal with, his boundless energy and enthusiasm made things happen quickly.
I highly recommend this firm.PositiveResponsiveness, Quality, Professionalism, Value
Robin · 13 November 2021
★★★★★ 4/5
Trustpilotbad start but overall good experience
After a poor start with various property managers, we finally worked with Joe Sanders who was excellent and very reliable. Our overall experience with Hamptons was good but it depends who you are working with. In such a large company you find yourself in a ‘too many cooks’ situation!
A · 23 June 2021
★★★★★ 5/5
TrustpilotThank you Hamptons!!!
I moved to UK for a new job. I thought it would be a daunting task to find a place with my work responsibilities. But I was able to secure an apartment, move-in within the first month itself thanks to Hamptons!!!Hampton's staff is very helpful and responds promptly. They made sure that the process is smooth from the offer phase to checkin phase. I really liked their web page, online payment portal, the checkin guide and the mobile app. I am grateful and would highly recommend Hamptons!
Chanaka · 3 July 2023
★★★★★ 5/5
TrustpilotTia Gooden is our PM and every time we…
Tia Gooden is our PM and every time we have had to deal with her, her service and delivery has been exceptional.
Tufayel · 20 February 2020
Agent replied · 23 October 2024
Thank you for your review, Tia will be thrilled to receive such positive feedback, thank you again.
★★★★★ 5/5
TrustpilotCouldn’t have asked for more!
Alex Foster and Hamptons made my experience of buying my first home a really enjoyable one, when most people find it the most stressful thing they do! I had seen multiple houses by the time I saw Alex, and she was great at listening to my exact requirements, so much so that my shortlist down to the last 2 properties were both Hamptons. Alex also went above and beyond not just throughout the sales process and exchange, but also after completion to make sure that I was settled in and any other issues that came up she dealt with head on.. I almost felt like I had a superhero auntie for 6 weeks in Alex! The team at Hamptons make sure that they get to know you on not just a professional level, but understand you personally as well to ensure they really are matching a house to your personality and lifestyle. Wouldn’t hesitate to recommend the team and I will be coming straight back when I purchase my next home.
Millie · 28 June 2023
★★★★★ 2/5
TrustpilotUnimpressed
The agent was very prompt in responding to my request to have some issues looked at. The maintenance man came to look and said he would send in his quote. This was over a week ago now and I have not heard a thing. Some issues raised with the maintenance man when he was here were at best met with an apathetic “can’t do” approach.
Christine · 5 June 2021
Agent replied · 23 October 2024
Thank you for leaving us a review. We treat customer service very seriously and are naturally disappointed to read your feedback. Please do contact customercare@hamptons.co.uk should you wish to raise this formally.
★★★★★ 5/5
TrustpilotIncredibly Diligent and Helpful!
Anca has been incredibly helpful at all times, ensuring that we have been happy in our property since day.
Ollie · 24 April 2024
★★★★★ 5/5
TrustpilotThank you Sana
We were very fortunate to have Sana Uddin as our last property manager at Hamptons.Living overseas, we have to rely totally on Sana to represent us in managing daily matters regarding the property on our behalf. Some of the problems involved were extremely frustrating. We commend Sana for her professionalism, patience, persistence and prompt follow through in solving these problems for us. Sana would also remind us of potential problems we were not aware of. Throughout our many years experience with Hamptons to manage our property, we are very thankful that they have saved the best for last in a sense, giving us a happy ending.
Irene · 23 June 2023
★★★★★ 5/5
TrustpilotSana Uddin - Excellent
Sana Uddin is so good in communications and she has provided us excellent supports for everything in a timely manner: from maintenances to payment arrangements for a third party etc. This is extremely important to a landlord outside UK.
Jenny · 2 November 2022
★★★★★ 5/5
TrustpilotDavid Whiting is very helpful and very…
David Whiting is very helpful and very friendly. Thank you for your help, a great property manager.
P · 29 May 2024
★★★★★ 5/5
TrustpilotJacob was excellent!
Jacob was excellent. He was proactive and conscientious from the initial instruction to completion. Fully recommend Jacob and Hamptons for selling a property
Richard · 18 July 2019
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and are delighted to read Jacob had such a positive impact on your experience with us. Customer feedback is very important and we look forward to sharing your review with Jacob and the team. Thank you again.
★★★★★ 5/5
TrustpilotA Great Experience
It’s such a pleasure dealing with Melanie Hudson of Hamptons who has been our property manager for a number of years. Her efficiency & the solving of outstanding issues is very much appreciated. Many thanks Garry OwenCounterslip Bristol
Consumer · 6 December 2022
★★★★★ 5/5
TrustpilotProactive & Supportive
At first I was a bit intimidated by all the checks and docs required, but once I moved across,Hamptons and Charlie Fleetwood have been so tentative and willing to help. I appreciate their fairness, attention to detail and support in getting the rental apartment ready. The best part has been the great in after service needs, where they provide quick responses and a lot of proactive communication.
Thabang · 18 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
