Hamptons Farnham Sales reviews

★★★★★ 5/5

Google

Excellent service from Hamptons when we sold our property. They were extremely professional from start to finish and nothing was too much trouble.

Diane · 21 October 2025

★★★★★ 5/5

Trustpilot

Thank you Hamptons Sales

Justin and Emily, of the Hamptons International Chiswick office, have defied all negative stereotypes some might attribute to the Estate Agent. There was no BS here, just a lot of hard work, frank and realistic advice and support from them to help us achieve a good sale in a difficult year for everybody. We were constantly kept informed and involved throughout the process. They are an example to their profession and we've never dealt with any other estate agent we felt truly had our backs (and that of our buyers) in this way. Everyone came out a winner thanks to their approach and efforts.

Julian · 22 November 2020

★★★★★ 1/5

Trustpilot

WILL TAKE EVERY PENNY FOR NOTHING AND…

WILL TAKE EVERY PENNY FOR NOTHING AND LEAVE YOU UNABLE TO GET BACK INTO YOUR OWN HOME. I rent my home put with Hamptons whilst pur family our overseas for one year. We made it clear at the outset we wanted the house back one year later. We paid a FORTUNE for documentation. We pay a FORTUNE for management fees. Supposedly for peace of mind. Hamptons have now contacted me and said that UNLESS I pay them a further £120 on top of all the money I have already paid them I risk not getting my house back. My family now risk homeless because I am being held to ransom by Hamptons for yet more money. They asked the Tenant if he wanted to stay on WITHOUT even asking me first. Absolute NO PEACE OF MIND AND NO DECENT SERVICE. Very distressed.

Bonita · 10 March 2023

★★★★★ 5/5

Google

Riccardo was fantastic. When my Mum died very suddenly I spoke with several local agents as I live 200miles away and needed someone trustworthy, honest, reliable and most importantly kind and caring to sell my parents home for me. From the start to the finish, Riccardo was head and shoulders above all the others. The communication was fantastic I never felt the need to call for updates as I was kept fully in the loop. Even when Riccardo was away James kept up the amazing service and I really cannot praise them highly enough and would, without hesitation recommend them to anyone with a property to sell. Thank you so much.PositiveProfessionalism

Tamsin · 13 November 2020

★★★★★ 5/5

Google

I have moved many times but without a doubt, Hamptons in castle street, Farnham are the best agents I have ever used. Nigel has a wealth of knowledge and is on the ball with current trends. His relaxed manner puts you at ease when making all the hard decisions of selling your house. Riccardo worked very hard in communicating with all involved, and didn’t buckle when things didn’t go as planned. His attention to detail, coupled with a good sense of humour, got us over the line and we are excited to be moving shortly. We can’t thank Nigel and his whole team, enough, and would recommend them to anyone.

Colin · 13 November 2020

★★★★★ 5/5

Google

Riccardo sapia sold our house for us . To be honest he is a great guy so easy to deal with . We never ever had a problem getting hold of Riccardo or getting anything done . I know for sure he will do his very best to get the results you want .Hamptons must be very proud of there team . EXCELLENT JOB Riccardo and we all wish you well.

Noeleen · 13 November 2023

★★★★★ 5/5

Google

We found Hamptons Farnham a very pleasant and professional agent to work with when marketing our house. They were proactive in seeking potential purchasers and quick to follow up with feedback after each viewing. Once the sale was agreed we had a couple of issues arise during the legal process, the team at Hamptons, particularly Nigel Pearce, were extremely helpful in resolving these allowing the sale to complete on time. I would highly recommend them.PositiveProfessionalism

John · 13 November 2021

★★★★★ 5/5

Trustpilot

Exceptional service

Our property manager, Lucy, is a pleasure to deal with. We have had a few issues recently with heating etc and Lucy has been extremely competent and helpful every time we need to get in touch. The issues are dealt with promptly and efficiently and it makes our lives so much easier to know we have such a friendly, approachable person looking after our needs.

Amanda · 26 January 2023

★★★★★ 1/5

Trustpilot

Not to be trusted!

My experience of Hamptons Maidenhead was it seem very positive to begin with, however, their failure to inform the landlord about our plans to have foster children stay with us could have cost us dearly. It turns out that both the agents and the landlords were very greedy and dishonest as they were happy to take our years rent without sharing all the information that we had disclosed. Please be aware the agents may seem like nice people but do not trust anything that is said. just communicate via email at all times.

Amanda · 10 October 2020

★★★★★ 5/5

Google

Hamptons sold our house during a difficult period in the residential property market. They secured several viewings and managed the sale process once we had gone under offer through to a successful sale. The team in the Farnham branch are all excellent and we would have no hesitation in using again and recommending to friends.

George · 13 September 2024

★★★★★ 1/5

Trustpilot

Breaking their code of practice.

I don’t believe Hamptons to be putting the clients best interest first as something very very sly has happened. My offers were never qualified, I never had response from my offers, and then they accept another offer without giving me any chance to counter. We have been house hunting religiously for the last 6 months and refreshing any new listings online every 24 hours so we knew we loved the property as soon as we saw it come onto the market. So immediately had a viewing and that confirmed our love for it. So we had another viewing shortly after and then the same day put in an offer. We went straight to the Hamptons office after viewing the home and we said we would like to start with an offer of £1.45. They then recommended we go in at £1.3 as they thought we had a shot at that type of figure. So we of course followed their instruction but was equally confused as to why they suggested that.They then said the seller wanted to wait until the end of the month to see what other interest had come in, so we went with the flow. We then became more in love with the property and we didn’t want to loose out so we upped our offer twice in just a few weeks, yet every time they gave us the same response “the vendor still wants to wait until the end of the month”.We was very eager and frightened about missing out so I popped into the office mid way through the month to see if it’s looking likely etc. Then he told us the offer was refused and they’ve had other offers. We didn’t understand why I had to spontaneously walk into the office to find that out! What would of happened if we did sit tight till the end of the month! David the agent told us that if we offer the asking price of £1.5 then it’s ours, he said this several times. So we immediately upped it again for the forth time to the asking price of £1.5 with completion in a couple of months. At this point I thought a deal had basically been made. After 2 days of no news I finally had a call to say another offer has been accepted which was in fact lower than our offer but they were just flexible when on completion. I was straight away shocked that I was not given an opportunity. What the agent should of done was call me to say you’d rather a delayed completion and I would have then said ok that’s fine. My last offer wasn’t set in stone, as far as I was aware we was still in the process of negotiating a deal so I don’t understand why he pulled the rug from under our feet half way through negotiating a deal?!Another point that I find horrifying, is every single offer we have put forward has never been qualified and we have never been asked for proof of funds. I have now looked into it and it’s actually ILLEGAL to not qualify any offer. That is the agents job and that is what the client is paying them to do. We have now made the decision to up our offer £25k over the asking price just to help give us another shot at grabbing the house we wanted. So that is what Hamptons have cost us if our offer does get accepted. Only now have they asked me for proof of funds, this is baffling as I know many agents and none of them would dream of putting forward any offer without qualifying it to make sure it’s legitimate. Have they qualified the other offers from the other buyers? As far as I’m concerned, I could be outbidding the bloody sellers friend who has no intention of buying the house. When I look back on their process since my interest was shown I do believe them to be very sly. I’m not sure if theres been a bribe from the other buyers to the agent, (this is extremely common in Brighton at the moment), but our treatment does not add up. Why did they want to plonk us on the back burner for a month and then accept someone else’s offer without giving us any opportunity? And why did they want to delay things by making me put in a silly offer of £1.3 which would just waste everyone’s time. And why did they never qualify my offers, were any of them ever brought forward to the seller?Please just be weary of Hamptons because I personally don’t trust them. I believe they have lost the client a lot of money because everyone may well have carried on negotiating yet they agents definitely favoured a particular buyer/offer for some un known reason.And finally the worst bit about it all is the service I have received since all of this. I’ve not once had an apology or any kind of sympathy. I have been told that it’s my fault and I should of acted faster despite me doing everything I could have possibly done. I have called and called and called and everyone is always ‘busy’ or ‘on the other line’ and that’s the response I’ve had for a solid 3 days now. I have asked for the regional managers number and they gave me a fake number that hadn’t been in use for years. Everything about me experience has been unlawful and just damn right wrong.

Cezanne · 18 September 2020

★★★★★ 5/5

Trustpilot

Puneet at Hamptons Paddington was…

Puneet at Hamptons Paddington was wonderful. He had a great manner with both the buyer and myself (which is unusual in my experience as sometimes estate agents can be aggressive with one or both parties!) I think his great approach, good communication and diligent attention to the progress of the sale paid dividends. Thoroughly recommend Puneet.

Nicola · 4 October 2023

★★★★★ 5/5

Trustpilot

Great Letting Experience with Hamptons Reigate

We are currently renting a property managed by Hamptons Reigate, and this is actually our second property with them. Overall, our letting experience with Hamptons has been very positive, and the process has always been smooth and professional.

Samadi · 11 March 2026

★★★★★ 5/5

Trustpilot

Great agent, professional services

I have recently viewed properties with Laura from Sutton Point of Hamptons. Laura was a great agent who has shortlisted good options for us to view within our budget. She was able to provide useful and detailed information about the properties. I appreciated her professional services.

Sukbetsy · 8 February 2021

★★★★★ 1/5

Trustpilot

Bad for tenants / perfect for landlords

They would defend or turn a blind eye for their client-landlords even if they are being unfair to the tenants. Customer is king with them so be aware if you are using them to rent a place.Five stars if you are a landlord reading this! Best estate agent for exploiting tenants!

Emma · 20 January 2024

★★★★★ 1/5

Trustpilot

Misleading to say the least

We rented a newly built property in Stratford upon Avon through Hamptons.They kept hidden from us the fact that the house had no internet infrastructure built into it. Called around for ISPs to hook us up to the service without knowing whats going on. When calling Virgin and EE they said that the property doesnt even show up on their infrastructure map and refused us as customer at that point. Finally when trying BT, they sent two techs on two separate occasions to check whats going on and they confirmed the lack of infrastructure.So beware, if dealing with hamptons, make sure to check yourself as many things as possible before getting into a property as they may mislead or withhold info from you.

Stefan · 31 January 2023

★★★★★ 5/5

Trustpilot

Harleigh Doherty - Hamptons

Harleigh Doherty is a true shining light! I hope the management at Hamptons realise they have a golden nugget in their midst!Thanks for all you have done for us whilst we owned and rented our property during the past few years.

Barry · 26 July 2024

★★★★★ 5/5

Google

Danni was superb on a recent home search for my client. She couldn't have done more and went beyond the norm to get this move turnaround really quickly and kept everyone informed. Thank you.

M · 13 November 2022

★★★★★ 5/5

Trustpilot

Outstanding customer service We have recently rented an apartment…

We have recently rented an apartment via the windsor branch of Hamptons and cannot recommend them highly enough. Martine and Maxine were especially professional and made the whole experience hastle free. They responded to questions and calls promptly and made all the paperwork very easy. A very minor maintenance issue was remedied as soon as I reported it. We would like to say a big thank you to the whole team.

Sara · 9 April 2022

★★★★★ 5/5

Trustpilot

Thankyou Tia, hamptons, and our landlord (specially)

Hamptons have always been great to us but the reason for me taking the time out to write this review is a lovely lady tia goodman and my amazing landlord who have been amazing help in these troubled times . Tia was amazing in dealing with my queries and my landlord has been great .We are classed as key workers we appreciate the prompt replies and resolution’s .Thankyou Tia goodman happy tenants and thankyou dear landlord god bless stay safe. 🙏

Umber · 4 May 2020

★★★★★ 5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience with Hampton Agent Management. From the start, their service has been professional, efficient, and genuinely supportive. Communication has been clear and consistent throughout, which made everything feel straightforward and stress-free.

PraiseGodNkomo · 18 March 2026

★★★★★ 5/5

Trustpilot

We had a great experience with Hamptons…

We had a great experience with Hamptons throughout our tenancy. The team was professional, responsive, and helpful from start to finish. Any issues or questions we had were handled efficiently and with genuine care, which made the whole process smooth and stress-free. It's not always easy to find such a reliable and supportive agency, and we truly appreciated their attention to detail and excellent communication. Highly recommend!

Nara · 20 May 2025

★★★★★ 1/5

Trustpilot

Their agents stood me up

Their agents stood me up. Called two days before the appointment to change it, and then they didn't show.What a shame.I suspect this was because I had a chat with their mortgage broker that day, who explained my mortgage capacity wasn't that high considering my salary... They could have just told me they weren't interested in pursuing me as a customer instead of not showing up at all.What I didn't mention to the mortgage broker is that I own over 10 properties in 3 countries and have enough cash to finance purchases up to 1M.Thank you

WhiteSwan · 20 December 2022

★★★★★ 5/5

Trustpilot

Hamptons Stratford On Avon

Hamptons Stratford On Avon Jacob has been fantastic throughout the process of our purchase of a house from Hamptons very diligent and thorough from start to finish, and made the purchase a swift and easy process i would highly recommend the Hamptons team !!

Adrian · 26 March 2021