Bridges Estate Agents Farnham reviews

★★★★★ 1/5

Trustpilot

Terrible customer service

Terrible customer service. This company is so inflated and consumed by its wide reach in Hampshire it has no care for its customer base. It can't even keep across it. No Call backs or confirmation emails sent for viewings. Nothing in my junk folder so emails clearly aren't being sent! Several times I arranged viewings on properties to be confirmed by email and then you hear nothing... Call up asking about my booking, no record at all of my interest in said property?!!On the off chance you actually do get confirmation to see a property, that's never really confirmation. 3 times I have been stood up going to the property at the arranged time and no agent turns up... ??? Call the office: - 'oh I'm sorry sir the house is now under offer.'A phone call, an email, a pigeon with a note, anything would have been nice to let me know so I don't waste my day turning up for nothing! Fuming isn't the word I'm sick and tired of being messed around by this incompetent excuse for an estate agent. Be warned!!

Paul · 9 July 2022

★★★★★ 5/5

Trustpilot

I would highly recommend Bridges…

I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks.

Miss · 9 June 2025

★★★★★ 5/5

Google

Very happy with service provided, communication has been great , efficient and friendly, smooth transaction would recommend

Mings00 · 12 October 2025

★★★★★ 5/5

Google

thank you bridges and in particular Aaron and Kathy, for your hard work and perseverance during a challenge market

Gillian · 27 August 2023

★★★★★ 5/5

Trustpilot

From a house buyer point of view

As a house buyer, i have had nothing but help and advice from the lovely Bridges’ staff in looking for a new home, from both Aldershot and Ash Vale offices. I would have no hesitation in using them, or recommending them to someone else, when selling a property.

Jan · 13 September 2024

★★★★★ 1/5

Trustpilot

Abusive rental experience, no support from Bridges

Any company that continues to do business with abusive landlords is a red flag. We were harassed and bullied, and Bridges did nothing to assist as the middle man. The fact they still do business with this particular landlord is disappointing, and we worry for the new tenants in the house that may experience the same horrible treatment. I hope in future Bridges reconsider who they partner with and how this can impact their reputation.

S.H · 17 December 2022

★★★★★ 5/5

Google

Alfie and Kathy were very helpful and our purchase went through incredibly fast.

Chloe · 30 December 2023

★★★★★ 5/5

Google

On a longer sales process Aaron was very helpful keeping us informed of the proceedings as they unfolded

Alan · 27 August 2023

★★★★★ 5/5

Google

Petra has gone beyond the extra mile to help us purchase our new home. Her kindness, wisdom & tenacity has supported us through a difficult process. We felt in a safe and trustworthy pair of hands. She is worth a million stars.

Sara9 · 16 November 2024

★★★★★ 5/5

Trustpilot

Easy going and friendly

Bill is very easy going and friendly. He wasn't pushy at all very good at putting a humorous positive spin on everything.

Steve · 3 April 2023

★★★★★ 5/5

Trustpilot

Rebecca from Bridges Estate Agents in…

Rebecca from Bridges Estate Agents in Aldershot provided a fantastic service, making the process smooth and straightforward. She kept us informed throughout the whole process. We highly recommend.

Clare · 19 May 2025

★★★★★ 5/5

Trustpilot

Move support

We had Connor Churchill as our move support. And what great support he was! Our sellers solicitors were horrific and connor dealt with our daily emails and concerns without hesitation. Never felt like a burden or we couldn’t ask a question and knew we would always get the same day response!

Molly · 10 June 2024

★★★★★ 5/5

Google

Great estate agent - Kathy was brilliant throughout the whole process

Nicole · 30 December 2023

★★★★★ 5/5

Google

A pretty complicated house sale made simple by Alfie and the team at Bridges. Professional, supportive and involved from start to finish. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Owen · 27 August 2022

★★★★★ 5/5

Trustpilot

Top service as always from James and…

Top service as always from James and his team! We’ve bought and sold with Bridges for a number of years now.

Lee · 31 March 2023

★★★★★ 1/5

Trustpilot

Non-Existent Customer Service

Three e-mails sent to Saskia Blaber over a course of 3 weeks to make enquiries and 3 emails totally ignored and unanswered and this after their Head of sales Martin Coombs attempting to contact us to discuss the very poor service we have had from Bridges of Hook and Basingstoke. They really do not care about offering any sort of customer service at all unless they are using forceful underhanded sales tactics to get you to have a product from them, then you can't stop them from calling you unless you block their numbers.

Shane · 12 October 2021

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service, would highly recommend Bridges Estate agents if you want best price & a carefree process, special mention to Terry Barrett who coordinated the sale, 10 put of 10

Robert · 4 February 2022

★★★★★ 5/5

Trustpilot

My husband and I sold our property with…

My husband and I sold our property with Daniel Jordan at Ashvale offices and we were really impressed with his dedication, communication and he managed to get us an offer within 4 weeks. We then bought out new property with Amy Buckley in the Frimley offices of Bridges and she was fantastic throughout out. Her communication was great throughout and she kept on top of everything for us the whole way through, managing to get us into the property within 12 weeks. We are really impressed with Bridges Estate agents as a whole and would high recommend them to anyone looking to buy or sell a property.

Customer · 5 August 2021

★★★★★ 1/5

Trustpilot

I sold my house through Bridges

I sold my house through Bridges, but if I had been able to get out of the deal they got me to sign once I had cancelled my agreement I would have. I am unable to prove they lied to me but after I wanted to cancel the agreement in the 14 days they came up with a buyer offering the asking price, however this buyer suddenly disappeared after I resigned the agreement. I found them untrustworthy and very pushy in their approach to getting a client to sign contracts.I would not sell a property through Bridges again

Karen · 19 July 2021

★★★★★ 1/5

Trustpilot

Shocking experience

Shocking experience, went and viewed a property, put in our interest and received an email to state the offer was accepted, considering we are key workers, due to not being key workers in fleet we had to wait till the 21st of June, waited till then and we was told the property offer has been accepted, submitted all our documents and everything and with no contact from this agency other than me ringing back up and asking about paying the holding deposit, I was then contacted back to state the offer has been refused, originally when they had told us it was accepted we was told a moving in date of July 8th and that a moving co-ordinator would be contacting us, I’ve currently given my current landlord the notice period sooner thinking this property was confirmed. Little did I know this experience from this letting agency is they seem to mess you about and are very poor at the service they provide, I would rather consider looking elsewhere as they do mess you about quiet a lot and would prefer to see you homeless, the women on the phone seemed like she didn’t give a **** at all.

Mohammed · 24 June 2021

★★★★★ 5/5

Google

Would highly recommend bridges Farnham, Alfie and Aaron were extremely helpful during are move, with constant updates and managing to get full asking price.

Joebarter89 · 27 August 2022

★★★★★ 5/5

Trustpilot

Excellent

Excellent service from start to finish. A big thank you to Kathy and Aaron.

Mickj · 6 July 2023

★★★★★ 5/5

Google

A big thanks to Aaron for working tirelessly to sell my property

E · 27 August 2023

★★★★★ 5/5

Google

Petra Green from Bridges brought a refreshing approach to our property purchase. She was supportive, sharp, and candid, showing a genuine willingness to go the extra mile for both seller and buyer. Truly an asset to Bridges

Steve · 16 November 2024