5/5
GoogleAaron and the team were great at communicating, took some great photos and helped sell my house.
Trusted Agent profile · Farnham
Bridges Estate Agents Farnham reviews
★★★★★
398 reviews across 2 platforms
6 East Street, Farnham, GU9 7RX
Bridges Estate Agents's office in Farnham, at 6 East Street, is rated 4.5 out of 5 across 398 reviews on two platforms, including 180 Google reviews rated 5.0.
Reviews
Every review we hold for the Farnham office, from every platform, shown as written. First names only.
Google5/5
GoogleAlfie Borszcz was our point of contact at Bridges and he was always very responsive to emails/calls and always happy to help.
5/5
GoogleOur first house purchase was made easier by Alfie and Kathy and Bridges. Nothing was too much and during enquires between each solicitors the both of them supported as best they could. In the end we moved into our wonderful home on time. Thanks Bridges
5/5
GoogleVery happy with the service from Aaron and the team. And happy with the price achieved!
1/5
TrustpilotAfter having inspected a property for…
After having inspected a property for one of their purchasers I advised the client to revise their offer in light of the surveyors report and my own observations. The agent was insistent that the purchaser was unable to withdraw from the sale at such a late stage. despite not having exchanged contracts. This advice was obviously not correct as I explained to my clients. Honesty in any business is paramount and I Nothing more than a jumped up car sales man.
5/5
GoogleAlfie Borszcz arrived at our house at 45 Riverdale to carry out his valuation in March 2021 and was very courteous and friendly from the start. He explained the procedure of the valuation and the various aspects of the sale process very clearly and was very enthusiastic and encouraging about the house during the tour we gave him. He was very pleased when we gave him the news that we had decided to appoint him as our Estate Agent for the sale of the house. He was completely trust worthy and kept us informed every step of the way, advising us when we needed it and supported us through some very tricky periods which arose concerning the sale and encouraged and reassured our buyer during a particularly difficult stage when we thought it was all going to fall apart. We highly recommend him to anyone wanting to sell or buy a property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe current housing market is not a nice place to be as a buyer. It’s drought with artificially inflated house prices, vendors seeing £ signs a plenty and the majority of estate agents, cashing in with ‘gazumping’ an every day occurrence. Therefore when you bump into an estate agent that bucks the trend, remains focussed on the customer/buyer throughout and delivers genuine, credible and sincere professionalism - they stand out. To that end, Kathy Ellis at Bridges was constantly helpful throughout this journey and genuinely a great ambassador for the company…!!!
5/5
TrustpilotBridges - A+++
The whole team at Bridges have been fantastic in guiding us through the entire process. Special thanks to Rob and Jade for their excellent customer service.
5/5
TrustpilotGood experience
Daniel was on time, friendly, and not too pushy. Really good.
5/5
GoogleWe recently bought a property through Kathy, and I think it’s fair to say the sale may not have completed had it not have been for Kathy’s dedication, commitment and really going the extra mile for us. We cannot thank her enough, from day one she was honest, supportive and always at the end of the phone when we needed her/had a question. Thanks again Kathy and Aaron.
5/5
GoogleWe've been with Bridges for buying and selling in Farnham, and they've given us a phenomenal service. They've made everything feel very smooth and stress-free for us, and that's down to their personable approach. Particularly our main contacts Alfie Borszcz and Kathy Ellis, who have been friendly, flexible, frequently available for questions, knowledgeable and transparent with us. We really couldn't have asked for better support through the process.
5/5
TrustpilotChoosing my new home
Justin arrived on time, he was friendly and professional. Any of my questions he answered, anything he wasn't sure about he found out and called me back very quickly. I didn't feel rushed when viewing the property, which hopefully will be my new home.
1/5
TrustpilotTerrible customer service
Terrible customer service. This company is so inflated and consumed by its wide reach in Hampshire it has no care for its customer base. It can't even keep across it. No Call backs or confirmation emails sent for viewings. Nothing in my junk folder so emails clearly aren't being sent! Several times I arranged viewings on properties to be confirmed by email and then you hear nothing... Call up asking about my booking, no record at all of my interest in said property?!!On the off chance you actually do get confirmation to see a property, that's never really confirmation. 3 times I have been stood up going to the property at the arranged time and no agent turns up... ??? Call the office: - 'oh I'm sorry sir the house is now under offer.'A phone call, an email, a pigeon with a note, anything would have been nice to let me know so I don't waste my day turning up for nothing! Fuming isn't the word I'm sick and tired of being messed around by this incompetent excuse for an estate agent. Be warned!!
5/5
TrustpilotI would highly recommend Bridges…
I would highly recommend Bridges Farnborough so far! We were listed with another agent for over 3 months with 3 viewings, Bridges have received 2 offers within 3 weeks.
5/5
Googlethank you bridges and in particular Aaron and Kathy, for your hard work and perseverance during a challenge market
5/5
TrustpilotFrom a house buyer point of view
As a house buyer, i have had nothing but help and advice from the lovely Bridges’ staff in looking for a new home, from both Aldershot and Ash Vale offices. I would have no hesitation in using them, or recommending them to someone else, when selling a property.
1/5
TrustpilotAbusive rental experience, no support from Bridges
Any company that continues to do business with abusive landlords is a red flag. We were harassed and bullied, and Bridges did nothing to assist as the middle man. The fact they still do business with this particular landlord is disappointing, and we worry for the new tenants in the house that may experience the same horrible treatment. I hope in future Bridges reconsider who they partner with and how this can impact their reputation.
5/5
GoogleAlfie and Kathy were very helpful and our purchase went through incredibly fast.
5/5
GoogleOn a longer sales process Aaron was very helpful keeping us informed of the proceedings as they unfolded
5/5
GooglePetra has gone beyond the extra mile to help us purchase our new home. Her kindness, wisdom & tenacity has supported us through a difficult process. We felt in a safe and trustworthy pair of hands. She is worth a million stars.
5/5
TrustpilotEasy going and friendly
Bill is very easy going and friendly. He wasn't pushy at all very good at putting a humorous positive spin on everything.
5/5
TrustpilotRebecca from Bridges Estate Agents in…
Rebecca from Bridges Estate Agents in Aldershot provided a fantastic service, making the process smooth and straightforward. She kept us informed throughout the whole process. We highly recommend.
5/5
TrustpilotMove support
We had Connor Churchill as our move support. And what great support he was! Our sellers solicitors were horrific and connor dealt with our daily emails and concerns without hesitation. Never felt like a burden or we couldn’t ask a question and knew we would always get the same day response!
5/5
GoogleGreat estate agent - Kathy was brilliant throughout the whole process
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
