Vickery Farnborough reviews

★★★★★ 5/5

Trustpilot

Ieuan @Vickery has been awesome

Both Richard and Ieuan have been particularly helpful with our search for a property always notifying us of new properties , I want to thank the entire team and staff at Vickery’s who helped us along the way which showed the motivation of all staff members and the NEVER GIVE UP attitude to help find our dream homeVickery understand the market dynamics and also the customer dynamics and needsYou guys are awesome and I would definitely recommend Vickery to friends and family.

Abdur · 26 October 2018

★★★★★ 5/5

Trustpilot

I'm trying to buy a property in…

I'm trying to buy a property in Camberley and found Ieuan to be most helpful and straightforward, seems to know the property market and is very knowledgeable indeed. I have found him to be patient, not pushy, which in my experience is very rare for estate agents.I have used Vickery's before and would not hesitate to recommend them to anyone buying or selling a home.Once you've worked out how to pronounce his name " YIGH-un " he's well worth the time and effort, always calls you back and tries to be flexible to accommodate your wishes.

Phil · 25 October 2018

★★★★★ 5/5

Trustpilot

Scott and his team have been a pleasure …

Scott and his team have been a pleasure to work with. They tirelessly went about the business of selling a site for me. I will happily use them againGreg SmithSt Edmunds Developments Ltd

Greg · 21 December 2017

★★★★★ 5/5

Trustpilot

Fantastic service from the Camberley…

Fantastic service from the Camberley branch right from the very first meeting with Richard Orme. Unlike other estate agents in this town, Richard actually listened and treated me as an individual. Great communication and all queries answered eliminating jargon and explaining things in plain English. Jamie Collins in the same office also called me back and replied to emails promptly. James Dickson in the management lettings department based in Farnborough took over in an efficient and seamless manner. So far so good Vickery. Other agent in Camberley, take note and listen to your customers!!

Erkan · 27 September 2018

★★★★★ 5/5

Trustpilot

I bought and sold a property in…

I bought and sold a property in Camberley and found Jamie Collins and Richard Orme to be genuine, honest and straightforward individuals, which in my experience is very rare for estate agents.I would use Vickery again and would not hesitate to recommend them to anyone buying or selling a home.Thinking of selling your house yourself through an internet based company, forget it. These guys know their stuff and add more value than you could save on fees.Maybe not the cheapest, but certainly best value for money

Phil · 21 September 2018

★★★★★ 1/5

Trustpilot

Extremely poor service

Selling a property is always a stressful time and Vickery made it 100 times worse. We found both the Letting and Sales teams were unprofessional, uncaring and unhelpful. We even tried to use their complaints procedure but found that also to be ineffective. We had a discussion with the CEO and found that to be just as frustrating as he insinuated that all at Vickery was perfect and no lessons needed to be learnt. We will continue with the Ombudsman process but don't hold out much hope that anything will change. Brian and Chris Haworth

Brian · 10 September 2018

★★★★★ 5/5

Trustpilot

Vickery Estate Agents - Appreciation

Vickery Estate Agents dealt with the very successful sale of my house and land for development in 2002/3. Subsequently they handled my purchase of two flats in a new build block. These flats were purchased to be let and Vickery Estate Agents have handled the entire letting procedures up to the present date (15 yrs). This service has been to a constantly excellent and extremely high standard. I find all members of staff highly professional, friendly and very easy to deal with, leaving me with a feeling of confidence that my flats are in safe and reliable hands.

Redrup · 5 September 2018

★★★★★ 5/5

Trustpilot

The team at Vickery as led by Richard…

The team at Vickery as led by Richard Orme, for ourselves, trying to sell our property and help with finding a new match for ourselves was highly professional in dealing with the current difficult market and our very specific requirements. His advice was always well considered and founded on sound research and experience. We were supported by this competent team including a new and keen trainee in Lewis. In addition, I would specifically call out the excellent performance of Amy, also fairly new to Estate agency work, she was very assiduous in assessment of our needs both as a vendor and vendee. She demonstrated a clear and positive approach to all aspects of the actions being undertaken. I thank the whole team for the work they have done in supporting us.

Nick · 20 August 2018

★★★★★ 2/5

Trustpilot

All talk, no action

Disappointed with the communication and misled over the "all in one" service (it's DEFINITELY not "all in one" as you have to pay separately for conveyancing on your purchase which was not made clear to us). Didn't trust the agent or the feedback we were given. Would definitely not use Vickery next time. To cap it all we've been in our new property 4 weeks today and still have a Vickery "sold" board in our garden. Really not impressed with how we have been treated despite paying well over the odds in commission and selling our property for much less than agents original valuation.

Mr · 3 August 2018

★★★★★ 1/5

Trustpilot

Worse than bad

If we could rate Vickery at zero stars we would do. We rented a house through them for 3 years and the service we received was poor to say the least. We have now had to go through a lengthy adjudication process to reclaim our deposit and Vickery refused to provide us with copies of inspection reports, presumably knowing that we had reported several defects during these inspections. We would never ever use this company again either to rent or buy and cannot recommend them in any way

Jane · 20 July 2018

★★★★★ 1/5

Trustpilot

Very disappointing

I am afraid our experience of buying with Vickery has not been great. Whilst the staff in the Fleet branch were friendly we felt the experience and customer care at the higher level lacked. Compared to the estate agent we sold through this really showed up and was just not good enough. I leave reviews like this with a heavy heart but it has to be said and I hope the company addresses their issues. We feedbacked to them at the time however the customer care was still their weak point until the end.Update:Thank you for the call and your response. It is much appreciated.

AJB · 6 March 2018

★★★★★ 5/5

Trustpilot

Having used Vickery to handle my recent …

Having used Vickery to handle my recent sale, I can sincerely say that, despite dealing with very 'difficult' buyers who were impossible to contact for the majority of the time and who played a cynical game of multiple re-negotiation, Vickery were excellent. The service was efficient, value for money, professional and friendly - a winning combination!! I would recommend them to anybody considering selling a property in this uncertain market as their local knowledge and integrity of approach to the entire process cannot be bettered. I feel that they definitely got the best deal for me!

Dianne · 31 January 2018

★★★★★ 5/5

Trustpilot

Really impressive bunch at Vickery…

Really impressive bunch at Vickery Lightwater. I just bought my first home with them and Richard, Toby and Ollie couldn’t have been more helpful. Regular phone calls to keep me updated and happy to answer any questions I had. I hope to not move from my new home any time soon, but when I do I will be going to Vickery Lightwater to sell it. Thanks for all your help!

SC · 21 June 2024

★★★★★ 1/5

Trustpilot

Unfair to their tenants

Unfortunately Vickery have been the worst agency we have used in years of renting. We have been left out of pocket on numerous occasions for their miscommunications and unorganised administration. After leaving and having a very positive check out charges crept out of nowhere and invoices the landlord did not pay from over 7 months ago! we where told we would have it deducted or we wouldn’t receive any deposit back so we where backed into a corner with no choice other than to accept unfair deductions.

Stacey · 29 November 2017

★★★★★ 5/5

Trustpilot

Vickery recommended as quality tenant finders

I have been using Vickery Lettings for 4 years now to find tenants for my BTL properties. I have always been very impressed by the high quality of tenants that they have found for me, always going the extra mile to find the right tenants rather than recommending the first to show interest. The staff are very polite, diligent and totally understand my requirement for tenants who will respect my very nice properties. I recommend Vickery Lettings to other landlords.

Carole · 23 November 2017

★★★★★ 5/5

Trustpilot

Couldn’t have asked for more!

Every member of the team at Vickery have been brilliant. They found me a buyer before the property even reached the market by being proactive making phone calls and speaking to potentially interested parties. All the team made sure they were up to speed with the progress of my sale and when things needed chasing, no matter where the issue was in the chain, Vickery’s put in the leg work to get it resolved and kept me up to date with the progress. I could not speak more highly of everyone involved. We will be using Vickery again 100%!

Mr · 16 November 2017

★★★★★ 5/5

Trustpilot

Thank you Richard, Evie, Allison and the gang

Although the whole process was stressful due to a number of outside influences and chains falling down I cannot fault the guys at Vickery in Frimley. They were always available at the end of the phone. They rang every week with updates, whether there were any or not. Nothing seemed to be to much trouble and I would recommend them to anyone looking for an Estate Agent.

Sarah · 23 February 2022

★★★★★ 2/5

Trustpilot

Poor experience and negotiated our exchange and completion directly through the seller

Misled by Vickery throughout the process. Having lost our previous property with a baby due in October we were delighted to be advised by Vickery that the seller of house we were purchasing was already almost at exchange and it would be a separate chain completing in August. This couldn't have been more wrong. Jamie from Vickery was Impossible to get hold of, never called back, when we did speak to Him we were given wrong info or info wasn't passed between us and our seller. We were being told that we were holding up exchange when our sellers seller wasn't ready to exchange or complete! Our buyer was threatening to pull out. Eventually we asked to view the property again and fortunately met our seller and negotiated from there. Even once we had agreed exchange and completion Vickery weren't aware of this! Eventually emailed the director directly and finally moved! Terrible and stressful experience!

Mr · 3 October 2017

★★★★★ 5/5

Trustpilot

Professional, Courteous Service

Vickery Estate Agents provided us with an excellent service during our recent house sale. The team were polite, courteous and professional in all their dealings with us. Stuart, Matt and the team kept us informed of progress and provided advice where necessary.

Ms · 23 February 2023

★★★★★ 5/5

Trustpilot

I was struggling to find the right fit for me.

I was finding it hard to find the right place for myself and a freind. We couldn't find one that was the right fit for us, however we then received a phone call from Hasan. He was instrumental in our decision making, he showed his knowledge on the flat we visited and a great welcoming, professional attitude. In light of this excellent experience vickery and Hasan gave me, I would recommend both the organisation and himself to a freind or family member.

Jordan · 30 August 2017

★★★★★ 5/5

Trustpilot

First class Lettings Dept.!

I have always used Vickery for house purchase & sales, & for managing 2 rental properties over the years. Service is brilliant - the Lettings Dept are always ahead of any situation, find tenants really fast & leave me with absolutely nothing to do regarding managing my rental property, which is great as I am often out of the country. Everyone is friendly & totally professional - any query is answered instantly. Bridget & Karen handle everything with cheerfulness & assuredness, & the staff dealing with tenant-finding have been excellent as well. Thank you!

D · 17 August 2017

★★★★★ 5/5

Trustpilot

Excellent Service at Vickery Estate Agents

I was rather convinced that buying a property on my own for the first time was going to be a daunting and complicated process. Having seen the property I really wanted, I found myself dealing with two agents at Vickery Estate Agents, mainly Evie Barwick, supported by Adi Mulholkar. Highly professional and efficient, I could not have been better looked after from the start to the completion of the sale. Nothing was ever too much trouble for Evie, she communicated regularly with me and was always on hand to explain the process whenever I needed. When she was away, she handed me over to Adi who provided a seamless transition of communication and the same courteous support. Even when a problem arose with the sale which provoked circumstances beyond our control, (nothing to do with Vickery), they were on hand to provide support to ensure myself and the people who were selling the house to me were kept up to speed and thus reduced the stress for everyone at a time when it really mattered. I would definitely recommend Vickery Estate Agents and am so grateful to Evie and Adi for their integrity and knowledge in providing such a professional and personal level of service.

Caroline · 24 July 2017

★★★★★ 5/5

Trustpilot

We had the house on the market for 2 days before an offer was accepted by us.

We had the house on the market for a very short time before we received an offer so can not fully comment on how the long term viewings/appointments would have worked. But on the flip side of that we had a very difficult buyer and they had an even more difficult and challenging Solicitor, so for us and SAM and CHARLIE it has been a long and fairly stressful sale. However, they kept us fully informed all the time, did whatever they could to put themselves in the middle of the situation to act as sounding boards for all parties and eventually we have secured an exchange and completion. So hats off to SAM and CHARLIE for a great job and for looking after me when I was in the office in tears when the co pletion fell through 4 times. They were brilliant and we can not thank them enough.

Jane · 19 July 2017

★★★★★ 5/5

Trustpilot

Sam Teague and Charlie Gregory at the West End office

The question above asks if I would recommend this company to anyone. I can't speak for the rest of your company but if Sam and Charlie are typical employees then I would certainly recommend Vickery Estate Agents.We sold our house after numerous viewings but throughout it all Sam remained confident of a successful outcome and never once stopped doing his best to gain that elusive sale. Most of the viewings were carried out by Charlie and his dedication and enthusiasm never wained. When we considered trying another agent Sam persuaded us to stick with Vickery at a lower price and that was undoubtedly sound advice.Sam and Charlie worked really well together as a team and are a credit to Vickery and themselves.Kind regards,Gordon Kerr

Gordon · 14 July 2017