Romans Farnborough reviews

★★★★★ 5/5

Google

There's a great team over at Romans, Farnborough. We tried to let our apartment several times and had a few glitches in doing so due to a change in our circumstances. Despite the back and forth Hannah (and later Charlotte) hung in there with us until we could finally get the property ready to let. The apartment was let in a matter of days from being advertised. From finding tenants, helping out getting a sofa delivered, organising gas and electricity safety checks to cutting keys - they were a professional team from start to finish!

Cyreath · 29 August 2013

★★★★★ 4/5

Trustpilot

I rent a flat through Romans

I rent a flat through Romans, and my account manager Donna‑Marie Brant does a good job of keeping me informed and communicating clearly whenever there's an issue with the property or tenant.

Gary · 21 April 2022

★★★★★ 5/5

Trustpilot

In our opinion all the staff at Romans…

In our opinion all the staff at Romans Sandhurst provided exemplary professional support to us for our house move.Above that was Catherine, our hand holder extraordinaire, a patent, kind, tenacious, knowledgeable lady who kept us sane during our particularly stressful house move.Thank you all

CR · 9 January 2024

★★★★★ 5/5

Trustpilot

Great Property Management

I have been dealing with Isabella York at Romans for over a year now. She has effectively managed my rental property and renewals. She always responds to emails quickly.

Ash · 9 August 2022

★★★★★ 5/5

Trustpilot

Had are 1st house inspection

Had are 1st house inspection. Feel it went well. Had No problems letting take pictures or ask any questions. Got good feed back. Very polite and professional = thanks

Barry · 8 August 2022

★★★★★ 5/5

Trustpilot

They have been as informative as…

They have been as informative as needed. Especially happy with a Move Manager.I think we have been lucky to have had a short and smooth transition.

Natasha · 2 December 2022

★★★★★ 4/5

Trustpilot

Thank you, Pooja!

Thank you, Pooja, for the prompt, friendly and courteous management of the property we have rented in Reading! We are glad to have you as our point of contact! Great work!

Mathy · 6 May 2022

★★★★★ 5/5

Trustpilot

We have used Romans for our new home to…

We have used Romans for our new home to rent. The whole process went forward smoothly and the people involved from the Winchester brunch were all lovely and helpful. Highly recommended

Nick · 21 April 2022

★★★★★ 5/5

Trustpilot

Property Inspection

We have had a really lovely property inspection experience with Jo Malone. She was so friendly towards my daughter and me, and made everything easy and comfortable. Even offering advice about Cillit Bang!

Katharine · 6 January 2022

★★★★★ 4/5

Trustpilot

Romans were pretty good

Romans were pretty good. I am a first time buyer so I don’t have any previous experience to compare things but I felt overall they were good.

Kieran · 8 October 2022

★★★★★ 5/5

Trustpilot

Outstanding customer service!

Outstanding customer service and efficiency in securing our new tenancy. Big thanks to both Nathan Poulter and Dan Hind for their time, professionalism, knowledge and assistance! Great team, highly recommend.

Charles · 16 May 2022

★★★★★ 1/5

Trustpilot

DO NOT USE..DO NOT USE..DO NOT USE

Totally unprofessional. Dire communications. No clue how to treat people. We were in a chain of 4 for a house move and due to this bunch of morons being totally clueless…..it hasn’t happened…..they just don’t give a damn…..don’t know how they are in business…

Derek · 14 December 2023

★★★★★ 5/5

Trustpilot

Really great experience with Romans

Really great experience with Romans, at stage of the lettings process and especially support with any maintenance issues once moved on - Aston Busby deserves a particular mention!

TH · 12 August 2022

★★★★★ 5/5

Trustpilot

Above and beyond

Above and beyond. Pooja Chavda and Nick Smith, Two of the finest people i have dealt with. Polite, knowledgeable and always replies quickly to get things resolved. 10/10

Christopher · 9 August 2022

★★★★★ 5/5

Trustpilot

Amanda from Romans

The estate agent who was dealing with my rental property was Amanda. She was so helpful, always came back with a quick and positive answer and went above and beyond to keep everything ticking and moving things on smoothly. Highly recommend and a 10/10 experience.

Max · 18 November 2023

★★★★★ 5/5

Trustpilot

Professional and diligent

What a pleasure it is to have Donna manage my rental property. She is professional, kind, thoughful and a great communicator. Knowing how to get a job done through her due diligence even when unexpected challenges arise short notice.Thank you.

Karen · 5 March 2024

★★★★★ 5/5

Trustpilot

I would definitely recomend Romans

I would definitely recommend Romans, they have great communication and got us through the whole process. We definitely wouldn't have been able to exchange without them

Alana · 23 October 2022

★★★★★ 5/5

Trustpilot

Great service

Although our move fell through the service I received from Alistair and Anthony in the Wokingham branch was second to none. Prompt and thorough communication at all times. I wouldn’t hesitate to use Romans again.

Jeffers · 16 July 2021

★★★★★ 5/5

Trustpilot

Sam and Laura have been great in our…

Sam and Laura have been great in our move so far, we are in the final stages of the process and looking forward to a new chapter.

Tony · 4 September 2022

★★★★★ 1/5

Trustpilot

If I could give them 0 stars I would

If I could give them 0 stars I would. Caversham branch are so unhelpful, rude and treat tenants like scum. Avoid at all costs. With all the bad reviews I’m wonder why the head office don’t do something to sort it out ! They charge for damages and cleaning that’s non existent and then won’t give you a full breakdown of costs . I will never ever ever deal with them again !!

Tanya · 17 October 2019

★★★★★ 4/5

Trustpilot

Great Service …

Great service from our property manager Benjamin Nujeerallee - very helpful and has responded quickly to every query we’ve had since our move in :)) highly recommended

Ashlyn · 25 August 2022

★★★★★ 5/5

Google

Always keep you up to date with the sell of your home. also the home you are buying. Will help in any way there can. thank you for all your supportPositiveResponsiveness, Quality, Professionalism, Value

Karen · 27 August 2021

★★★★★ 1/5

Trustpilot

Absolutely Terrible

This firm dealt with a simple recent house sale for us. Communication was terrible all the way through, completely incompetent couldn’t even be bothered to confirm that we had completed on the sale. I found out 2 days later!!!

Joanne · 14 March 2024

★★★★★ 5/5

Trustpilot

I have been with Romans rental in…

I have been with Romans rental in Swindon for 6years.I have found them helpful and quick to respond any issuesfrom all the staff especially a lovely lady Christine Lancaster at solving any rental issues and very friendly.I recommend to everyone Romans.

Maria · 31 January 2024