Trusted Agent profile · Fareham
★★★★★
473 reviews across 2 platforms
15 Locks Heath Centre, Way, Park Gate, SO31 6DX, Fareham, SO31 6DX
Mann's office in Fareham, at 15 Locks Heath Centre, is rated 3.6 out of 5 across 473 reviews on two platforms, including 237 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Mann Locks Heath Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fareham.
Every review we hold for the Fareham office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
5/5
GoogleAlec & Alfie offered a great Service. Highly recommended.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat customer service! Incredibly helpful and approachable staff who went above and beyond in their efforts to help myself and my family. Would definitely use again!
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
5/5
GoogleMyself and my partner have received excellent service from Lee. He understood our situation, and has gone the extra mile for us!
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
5/5
GoogleI was just looking for a valuation and had absolutly brilliant help from Laura. Very professional. Would recommend to anyone!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rate The lady at Woolwich Mann and Co was very very really rude to me I asked her Manager to call me back and never heard anymore Poor service in my opinion
5/5
GoogleManns in Locks Heath found my current tenant some years ago and I do the property management myself. I have, however, twice recently gone to Alec for help and he has been brilliant. The service is fantastic. Thank you!
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
GoogleLaura came out to give a house valuation. She arrived on time, was friendly and professional. No complaints, thanks Mann 😃 …
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
5/5
TrustpilotLetting of Room
Excellent Great fast service
1/5
TrustpilotAppalling staff
I phoned today to book a viewing, I spoke to a girl named Amelia and was outraged by her tone and general lack of knowledge. If they can’t even check that their staff can speak correct English then I have no confidence in this company.
5/5
TrustpilotI had a wonderful experience at Mann
I had a wonderful experience at Mann. I worked mainly with Anne, she was there every step with us as we purchased our first home. Nothing was ever too much trouble, even when I was calling her for updates non stop! Great communication. Would definitely recommend Mann
5/5
GoogleWe always had quick responses and everything went smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleWe always had quick responses and everything went smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleVery efficient and always available to helpPositiveProfessionalism
Thanks for leaving us this great 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotNot instant
I’ve been online for a instant valuation, filled in my details and then the message. WE WILL CONTACT YOU SHORTLY. How can they be described as being instant. I will not be instructing them.
1/5
TrustpilotVILE Company.
The most horrific experience I have ever had with any estate agent. They NEED to be shutdown. Rude, disgusting and corrupt staff. Stay miles away from this company if you value your health. VILE.
2/5
TrustpilotThey don't pay attention to your budget
I gave Mann my details, and so far they've only been sending me properties which are out of my price range. I'm pretty sure they ask you your yearly income so that they can just decide what your budget REALLY is, and it's annoying as hell.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Mann Locks Heath Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Fareham.
