1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
Trusted Agent profile
Fox & Sons Fareham reviews
★★★★★
474 reviews across 2 platforms
2-4 West Street, Fareham, PO16 0BH, Fareham PO16 0BH
Fox & Sons's Fareham office at 2-4 West Street is rated 3.3 out of 5 across 474 reviews on two platforms, including 46 Google reviews rated 4.2. The 428 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Fareham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
5/5
TrustpilotTop notch throughout
I recently went through a buying process with Fox and Sons at Brighton Western Road. Unfortunately, for other reasons, the purchase was slow and difficult and didn't work out in the end, but throughout a stressful 8 months, all the staff at Fox and Sons were consistently great, Sam in particular.
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
5/5
GoogleThanks Fox And Sons, second time running you’ve helped me find a beautiful home :) Tegan (now at gosport branch) was a massive help to begin with along with Dan. Rees, JJ and the team at Fareham took over and did a splendid job once the other guys moved on. Overall very happy!
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotViewed a bungalow with the agent from…
Viewed a bungalow with the agent from Fox&Sons From the Hastings branchHarry showed us around,what a lovely guy he isVery friendly and polite and took the time to communicate with us Whilst we viewed the property Felt at ease with himWell done HarryMr & Mrs Page
5/5
GoogleWe had the most incredible service from the Fareham Team! Can’t thank you enough for how easy you made our experience and how you were always available when we needed anything! Thank you again
4/5
GoogleJay and Jackie at Fox & Sons were brilliant with a very bumpy move from start to finish but put out all the stops to get me into my new home. Thank you both.
5/5
GoogleGot a free up to date valuation on my property was dealing with Jay and Jackie, when the times right I'll definitely use fox and sons as they were incredibly helpful and positive!
5/5
TrustpilotProfessional friendly excellent service…
Professional friendly excellent service from all the staff in Hastings. Can't fault my experience , patient,knowledgeable , best estate agent experience i!
5/5
TrustpilotGreat Service
The lettings team, Tom and Kate have been efficient,knowledgeable and friendly throughout the process of leading my property. As a first time Landlord, I can recommend their services unreservedly
1/5
TrustpilotFox and Sons Hastings Awful.
Fox and Sons Hastings are the worst estate agent I have ever dealt with. Never call you back, fail to deal with complaints and fail to deliver on promises. I would avoid them at all costs and go elsewhere. Customer service is not a thing they understand.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Fox & Sons Fareham
How many reviews does Fox & Sons Fareham have?
Fox & Sons's Fareham office has 474 reviews across two platforms: 46 on Google, 428 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Fox & Sons Fareham's rating?
Fox & Sons Fareham is rated 3.3 out of 5 across all 474 reviews, and 4.2 out of 5 on Google from 46 reviews, checked 9 October 2026.
Where is Fox & Sons's Fareham office?
Fox & Sons Fareham, 2-4 West Street, Fareham, PO16 0BH, Fareham PO16 0BH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.