Trusted Agent profile · Fareham · Hampshire
★★★★★
2,038 reviews across 4 platforms
48 West Street, Fareham, Hampshire, PO16 0LA
Beals's office in Fareham, Hampshire, at 48 West Street, is rated 4.8 out of 5 across 2,038 reviews on four platforms, including 104 Google reviews rated 4.6.
104
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
1,881
Reviews on Trustpilot
Business-wide
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Every review we hold for the Fareham office, from every platform, shown as written. First names only.
5/5
TrustpilotBeals Fareham - Dan Back
I recently dealt with Dan Back at Beals. My experience was excellent. I found Dan really great to deal with, he was always friendly and helpful. Lead us in the right direction towards a property and I found him to provide as much information as possible. Would highly recommend to anyone looking for a property in the area.
5/5
TrustpilotThanks to Lily at the Fareham Branch…
Thanks to Lily at the Fareham Branch for helping to arrange a 2nd viewing at very short notice along with a 1st viewing of another property…. And for giving me some time to consider my decision on which property to proceed with. Great understanding and flexibility - top class, Thanks Rob
5/5
TrustpilotProperty rental
Beals have been an amazing company to deal with. Each and every one of the team have been very helpful and kept me updated throughout the process of renting my new property especially Lauren who has been in contact me on a daily basis to ensure the process runs smoothly.Thank you
1/5
FacebookGood afternoon Adriana,Thank you for getting back to me. The full management of the property has been with Beals for many years now and I've always been satisfied with your service until the last the tenant moved out in mid-July. I haven't received any check-out reports since then and it seems that the property hadn't been looked after, and I wasn't aware of this until I went to take a look at it myself: the whole place is a mess with full repairs required in some areas. I've tried to contact Hayley many times by email in order to get reports and updates, and when I've called into the office (Joe, Jack and Mollie for information they've always told me that they'd get back to me the next day, but I never received any follow ups.The issue is that I'm not sure what I've been paying the 10% service charge for, considering that the efficacy of your company during this last tenancy has been much less than satisfactory, and I'm currently still waiting for £3000 compensation from the previous tenant due to property damage, of which I have received little to no updates. The lack of communication between myself and your agency is disappointing, and to me it's frank that there have been little to no inspections of the property to keep an eye on the state of it, which has led to the damages l've seen, attached below.
5/5
TrustpilotReally helpful branch
Really helpful branch, especially Natalia, who answered all of my questions and made the move straightforward.
5/5
TrustpilotGood Service
I was pleased that Beal's found me a buyer where other agents had failed to do so and then the sales progressor Katie Healey did a sterling job chasing the sale through with all parties to completion.
Hi Andrew, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotJay was really helpful
Jay was really helpful. Amenable to viewing times and always prompt and knowledgeable
1/5
TrustpilotCharged to leave rented property due to harassment
I was, up until the end of August, a tenant of Beals (Parkgate) at an address in Fallow Crescent, Hedge End. I had only been at the property a matter of days before I started to become harassed by my male neighbour. His behaviour was aggressive, intimidating and plain nasty. I reported my neighbour to the police and they arrested him on suspicion of harassment. He was kept overnight in custody. I provided Beals with a detailed account of my neighbours behaviour as well as the email correspondence between myself and the police and I asked whether my contract could be terminated early, because I was afraid for my safety. I was advised that I could end my contract early, however I would have to pay a penalty fee of £300 to allow Beals to re-list the property. Unfortunately, I had no other choice but to pay the fee. This inevitably left me behind in my overdraft. The following day, I noticed that the property had been re-listed on rightmove and I was flabbergasted to see that the rent had increased by £50 per month. It feels as though Beals and the owners have benefited financially from my plight, which has left me with severe anxiety. Moving out of the property was an absolute necessity for my safety and security and I am now emotionally and financially disadvantaged as a direct result of being a tenant at their property.
5/5
TrustpilotBeals Fareham
Beals Fareham - Amber and the team have been lovely from the moment we started seeking out a home to now having been living there for over 6 months. She helped us through some difficult times in the flat and handled multiple issues professionally to make sure that we were comfortable and that the issues were resolved.
5/5
TrustpilotAll went as smoothly as could be…
All went as smoothly as could be expected at a very busy time. Lauren was fantastic at keeping us updated
Thanks for the review, Mark! We are glad that Lauren made your Beals experience so positive.
5/5
TrustpilotLucy Watt
Lucy Watt has helped us without any hesitation and her information she has given us has so far been outstanding! We have only met her twice so far and I can’t thank her enough for what she’s done for us
Hi Paul, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We hope you have a great day!
5/5
TrustpilotAisha Review
Aisha has been very professional and helpful from the first phone call I had with her all the way through to her finding us a tenant who has now agreed to move in to our property. I would highly recommend her service to others and rate her job skills highly.
5/5
TrustpilotMust commend Katie Healey on her…
Must commend Katie Healey on her dedication, patience and commitment to meeting my needs in progressing my sale.In every respect Katie exceeded my expectation such that her efforts alone would lead me to recommend Beals Estate Agents.
Hi John, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
5/5
TrustpilotHollie has been super helpful on my…
Holly has been super helpful on my lettings journey, booked in to view the property, and looking forward to seeing if its a fit!
5/5
TrustpilotHighly Recommended
At all stages Alan Woodhouse was very helpful, kept me informed on a regular basis and gave me good advice
Hey Anne, thanks for the brilliant review! We are happy that Alan delivered an outstanding service.
5/5
TrustpilotWe have been working with Rhys at…
We have been working with Rhys at Anstey/Beals for 4 years and he has provided great advice and a great rental service for our two student rental properties. He responds quickly and always seems to find good tenants for us.
Hi Steve, thank you for reviewing your experience with Beal's Anstey! Rhys and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotExcellent service
Excellent service. Millie Shrimpton worked tirelessly to ensure a positive outcome with a difficult situation with a tenant.
5/5
TrustpilotSaskia Waughis an excellent advertisement for using Beals Estate Agency.
Saskia Waugh has now been my most excellent point of contact at Beals Estate Agennts on my purchase of two properties. She was extremely professional in everything she said and did, which has made the purchase of two properties go extremly well. Many thanks Sakia and keep it up.
5/5
TrustpilotLauren was excellent big delays with…
Lauren was excellent big delays with paperwork from the solicitors and Lauren kept chasing and always kept me informed.
Hey William, we are happy that Lauren provided an excellent service.
5/5
TrustpilotKatie has been so professional and…
Katie has been so professional and helpful throughout.Thank you 10/10
5/5
TrustpilotHad the best experience with Natalia
Had the best experience with Natalia in the bitterne branch. she was so helpful and answered every question I had even if I thought it was silly. She was very reassuring and had the best positive energy Would 100% recommend natalia to anyone who needs property help thank you!
Hi Rhy, thank you for reviewing your experience with Beal's! Natalia and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotLauren at Beal’s was great!
Lauren at Beal’s was great!Lauren was very enthusiastic about the property and answered every question we had. Just Lauren herself has persuaded us to change agents to Beal’s when our agreed period is up! It’s that enthusiasm and friendliness you need when viewing and selling a property. Exceptionally profession throughout. Exceptional service throughout.
5/5
TrustpilotAlan and his team do a wonderful job
Alan and his team do a wonderful job, nothing is too much trouble. They say moving house is one of the mostly stressful times in a persons life, however I didn’t feel like this!! They made a stressful move a very easy and smooth process.....what more could you ask for?! Thank you all so much
5/5
TrustpilotCharles at Beals
I rung up and spoke to a gentleman named Charles, he was extremely insightful and his knowledge was very helpful. He was very friendly and professional. I understand he hasn’t been with the company for very long, but what a credit he is. I look forward to working with him in the future.
Hi Annice, Thank you so much for sharing your feedback with us. Charles was delighted to hear this. We hope you have a great day!
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