Trusted Agent profile · Fareham · Hampshire
★★★★★
2,039 reviews across 4 platforms
48 West Street, Fareham, Hampshire, PO16 0LA
Beals's office in Fareham, Hampshire, at 48 West Street, is rated 4.8 out of 5 across 2,039 reviews on four platforms, including 104 Google reviews rated 4.6.
104
Reviews on Google
This office
52
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
1,882
Reviews on Trustpilot
Business-wide
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Every review we hold for the Fareham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service.
Right from the first viewing of our new rental Jessica was supportive and a great negotiator between us and the landlord, great service.
Hi Mike, thank you for taking the time to review your experience with Beal's Fareham. Jess will be delighted to hear this! Have a good day :)
5/5
TrustpilotEsmee was very helpful and pulled me…
Esmee was very helpful and pulled me through a tough time with understanding mortgages and the rates at the moment
Hi Luke, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!
5/5
GoogleWe would like to say that Beals in West Street Fareham, where professional in the way they treated us in the selling of our house. We would like to say thank you to Ben for the way he kept us informed though out and advice, even if he did pinch my cake. We be happy to recommend the whole office to others in the sell of their property Keep SmilingPositiveResponsiveness, Professionalism
1/5
TrustpilotCompletely awful company
Completely awful company. They don't let you finish the tenancy in 1 month as it should be,they need 2 months for that. Aswell you will have to contact them every single day and still not having your deposit back after 1 month. Aswell they will enter into your flat with other people,not knocking into the door and show it without any notice and when you not even thinking to move out. Be careful with whose scammers.
5/5
GoogleAmber at Beals Lettings has taken care of all our letting needs. A very professional, courteous and friendly service. We would certainly recommend Amber and Beals!
Thank you Darran for reviewing your letting experience at Beal's Fareham! Amber is overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism and knowledge. We hope you have a great day
5/5
GoogleAmber has been really helpful whilst we have been looking for a property to rent. She has always kept us updated and has been fully committed in helping us to find a place we love!
Hi Bronwyn, thank you for taking the time to review your experience with Beal's Fareham! Feedback like this means the world to us, we have passed it on to Amber. We are glad you have found a place you love with Beal's! Have a good day :)
1/5
TrustpilotA never-ending litany of laziness and possible discrimination...
Had multiple poor experiences with Beals over the last several months...Three times had viewings booked for Saturday, only to get a call Friday afternoon or Saturday morning and the property has sold - no attempt from them to actually do their job and try to get the best price for their customer - they just fob you off last-minute and on to the next one. Then, when you're the buyer in a position to do a viewing and make an offer ASAP they suddenly "can't get you in" during the week (they lost their seller a sale above asking price on one occasion recently due to this attitude - I viewed it during the open day anyway, but by then was too annoyed to make an offer as I'd been told to 'go whistle' a week earlier despite being ready to go). Very disappointing and a bit suspicious that they'll get locals in during the week for viewings, but won't do the same for you if you're not from the area. And if, heaven-forbid, you have a full time job and can only view on Saturday, don't expect them to give a toss!Had several occasions where they've left a property on Rightmove for days or even weeks listed as "for sale" when in fact it's sold. They never apologise for it when you call and get told it's gone already. I think they do this on purpose because there aren't many properties coming up and they want their name showing up in your search results, so they leave them even though it's inconsiderate. You call them, they take your data etc.If you're a buyer, don't count on them to communicate effectively or lift a fingernail. If you're not from the area, expect the 'Cornwall treatment' - where they don't want people coming in from other parts of the country and buying up homes - you get a lesser service as a result. They'll deny it, but that's the simplest way to explain all the issues we've had with them.If you're a seller, don't expect them to do everything they can to achieve the best possible price for your property by following up all credible sales leads (e.g. an offer is made during the week, but there are buyers in a proceedable position with a large budget booked for a viewing on Saturday, yet they won't bother to call them and offer them the opportunity to view earlier or make an offer).They'll argue they're just doing what their customer wants, but buyers are customers too (not that they'll treat you like one) and I doubt the majority of their customers would be happy about them taking liberties with potential buyers on their behalf, unless they just want a quick sale.At the moment, sitting on their hands doing very little for their commission because the market is so strong right now and homes are selling themselves, but give it a year or so, the way the UK is going with inflation and the housing market will slump. Won't be able to be so lazy or selective then.I'd avoid Beals from now on because personally I had much better experiences with some of the well-known online-only agents.
Hi Tom, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
5/5
TrustpilotGreat company sponsors my
Great company sponsors mySons football team and a great help! Thanks to Dan!
Hi Victoria, thank you ever so much for your lovely feedback. We hope you have a great day!
5/5
TrustpilotNatalia and the team were brilliant
Natalia and the team were brilliant. Organised the viewing at a time to suit us and very knowledgeable about every. Highly recommend
Hi Wayne, thank you for reviewing your experience with Beal's! Natalia and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
5/5
TrustpilotThe service we received from Annie
The service we received from Annie, Aisha and the team was fab. They helped make sure we got the properly that was right for us and the process couldn't have been smoother. Would highly recommend.
Hi Alana, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
TrustpilotBeals, Fareham
Rebecca, Fareham, was quick, professional and very accommodating with my move. There were clear timelines and was able to accommodate last minute changes and requests with ease. Thank you very much!
Hi, thank you for taking the time to review your experience with Beal's Fareham. Rebecca will be delighted to hear this! Have a good day :)
5/5
TrustpilotCouldn’t have been any better
Couldn’t have been any better, Kelsey was very professional and so helpful, she turned a very stressful experience into a pleasant one.
Hi Sherri, thank you ever so much for your lovely feedback. Kelsey will be pleased to hear this! We hope you have a great day!
5/5
TrustpilotBeals letting department
I recently instructed beals letting dept to rent my house, Lucy was a breath of fresh air, very helpful and knowledgeable, reasonable charges for full management.
Hi Mr Meredith, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We are so glad Lucy was able to provide a great experience for you! We hope you have a great day.
5/5
TrustpilotJade is extremely knowledgeable
Jade is extremely knowledgeable, answering all the questions I had. She’s both professional and friendly, making what can be a difficult experience easier.
Hi Renae, Thank you for your lovely review. Feedback like this means the world to us. Jade and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
5/5
TrustpilotVery happy with the service
Jess is a star, we had to start renting while travelling abroad and she has made everything to make the process as easy as possible and was always ready to help and answer questions.
5/5
TrustpilotI have Found Beals to be a very…
I have Found Beals to be a very competent agency, managing all aspects of of properties to a good standard. Especially Mollie, who’s great in the Maintence division handling all cases to an excellent standard.
5/5
TrustpilotCharles is an exceptional professional.
Charles is an exceptional professional. He was very informative and helpful and had a lot of knowledge about the area. I was such a pleasure to talk with him.
Hi Jaime, Thank you ever so much for taking the time to review Beal's. Charles and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
5/5
TrustpilotMohammed is the best agent ever!
Mohammed will work with you to make your desires a reality, he is very professional, experienced and helpful. At beal’s their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and other family members. When I am looking to buy again I will not hesitate to call Mohammed.The best real estate company I have ever dealt with, Highly recommend.
Thank you, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!
5/5
TrustpilotTop Estate Agents thank you James
We recently completed our sale and purchase through Beals this year and from start to finish we were impressed by the support and advice given to us, especially by branch manager James. In what is a very stressful process, James made it all that bit easier and was always on the phone or by email to assist where he could to make the journey to moving day smoother and more efficient. We can't thank James enough!
5/5
TrustpilotOur experience using Beals in Fareham…was very positive.
Our experience using Beals in Fareham was great. Sarah Tyson was always available if we had any questions or needed updates. Overall we were very pleased with their service.
Thank you, Mrs Bartlett, for reviewing your experience at Beals Fareham Office! Sarah will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
TrustpilotMassive thank you!
Massive thank you to Oli and his team, particularly Katie for all their help selling our property. Professional with great service. Highly recommended
Hi Tara, thank you for taking the time to review your experience with Beal's. Oliver and Katie will be delighted to hear this! Have a good day :)
5/5
TrustpilotWonderful experience
Wonderful experience had at Beals estate agents. Maya was really friendly and helpful in finding me a the right rental property.
Hi, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!
5/5
TrustpilotLucy Watt, Beales Estate Agents
The service I received from Lucy Watt was excellent. From the first phone call she guided me through the process every step on the way in a confident, efficient and friendly manner. Always there at the end of the phone if I had a question or query, explaining everything in a clear and knowledgeable way. Would definitely go back to Lucy again. Excellent service. Thank you Lucy you made it all so easy.
5/5
TrustpilotExcellent Service
Everyone at beals is very helpful. Jess was happy to help at any point and give us guidance when we needed it. Jess made our first tenancy an easy one. Would happily revisit them to sort any house!
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