5/5
Managed to list my property very…
Managed to list my property very quickly. All enquiries were answered. Great communication.
Agent replied · 22 September 2026
Thank you for leaving this review, it is much appreciated.
Trusted Agent profile · Fareham
★★★★★
1,651 reviews across 2 platforms
3-5 Middle Road, Park Gate, Southampton, SO31 7GH, Fareham, SO31 7GH
Beals's office in Fareham, at 3-5 Middle Road, is rated 4.8 out of 5 across 1,651 reviews on two platforms, including 69 Google reviews rated 4.6.
Every review we hold for the Fareham office, from every platform, shown as written. First names only.
5/5
Managed to list my property very…
Managed to list my property very quickly. All enquiries were answered. Great communication.
Thank you for leaving this review, it is much appreciated.
5/5
Parris did a great job arranging…
Parris did a great job arranging firedoor certifications for me. Thank you
Thank you for your 5 star review, we will ensure Parris is aware.
1/5
Initially I wanted to use Beals as a first time seller as I didn’t do much of a shop around, Emma was friendly and easy to get on with upon the initially visit and for a while after. I decided to go with them but I was then advised by friends and family not to use them due to poor experiences, I did a further research and decided not to continue and I cancelled within the 14 day cooling off period as it’s within my right to do so if I wish. Unfortunately this wasn’t taken lightly and I was then receiving intimidating and bullying type emails from Emma, which if I’m honest it’s quite disgusting behaviour and I asked them to stop contacting me. Since then I have been advised by multiple Individuals that the branch is known for their awful approach to customer service, which to be honest after the back and forth emails from Emma isn’t a surprise. The disappointing factor is if you wish to complain further you have to send a letter, you cannot even email anyone from their head office. I don’t think that there is much care around customer service, and if something doesn’t quite go as they wish it seems you’re in the firing line. I don’t think the behaviour I experienced from Emma is at all okay, I had to call them to take my property of the market since they would not reply via email. Personally I would not use this branch for selling nor buying, if one of the management think it’s appropriate to act the way Emma did.
5/5
Absolutely amazing team!
The park gate sales team are the most helpful, trustworthy and friendly people I have ever had the pleasure to meet. One person in particular Emma is amazing, she goes above and beyond to help her client, she made my experience with beals estate agents stress free. Thank you all so much it means the world to have an amazing experience, I would recommend you all to anyone and everyone. Thank you!
Hi Anna, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
5/5
Satinder was a delight to work with
Satinder was a delight to work with. Made the experience a pleasure.
5/5
Over the course of our near two-year…
Over the course of our near two-year relationship, I have found Lucy Watt and her team at Beals to be both professional and well-versed in the property market. Any person looking to sell their property should definitely contact this team. Everyone is extremely personable, and I highly recommend them.
Hi Lauren, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We hope you have a great day!
1/5
Awful, avoid
After deciding to move out of our glorious huge flat which was maintained by the most fantastic family run estate agents, I had the misfortune of dealing with Beals Fareham. Now, Amber was a lovely polite girl and was helpful. The move itself seem to take an age and I was constantly contacting them to find out what is going on, the new landlords insisted on meeting us to make sure 'we were normal, clean and would look after their property' as she professed to be a house proud person. That's fine, until moving day. Walked into the property, the smell coming from the place was disgusting, the property had not been cleaned even though they stated it had. The individual who was supposed to log all of the marks, stains and usual wear and tear, had given the place the all clear. The carpets had not been hoovered let alone cleaned, the very visible red marks on the carpet had not been logged, I can only suggest the reason may be so they get to keep my deposit when I leave by accusing me of causing the marks, naughty. I took photos and videos of everything. It was disgusting. HOUSE PROUD!!!, if this was house proud I wouldn't have let stig of the dump live there it was that bad, the toilet was brown and the smell was like a farm yard. I called Beals and asked them to come and see the place and they refused. I sent photos and videos and a full email explaining everything. We decided, stupidly, to clean the place ourselves, I bought £50 worth of cleaning supplies to scrub the place and 4 people and 4.5 hours later including carpet washing it really looked no better or smelt better. The landlords still had personal possessions in the loft, the garden and the garage which they had kept the keys to, so we couldn't even get access to the garage, which is a breach of contract by the way. The landlords were supposed to collect everything that weekend and leave the garage keys but they were a no show, not even a message. Now the property was to be maintained by the landlords not Beals. We decided to hand the keys back. Jessica, what an unpleasant individual. She spoke to her staff quite poorly, maybe a little power crazed as I witnessed her speaking to Amber like she was her personal PA and rather rudely as well. We received our deposit back quickly, but the first months rent, which we're pretty convinced that between Jessica and the landlord, it was suggested that they let us out of the contract, which we were told we should be grateful for, but would lose the £1000 rent, we never moved in and had the keys for 3 days. We then sought legal advice and was told by the solicitor which a letter was composed explaining to Beals that the landlord had breached contract on 3 separate accounts and therefore we were entitled to our money back. We were well within our rights to take the landlord to a small claims court. All of this completely true and on our side but sadly we decided not to as this would have taken up too much time and energy. So the moral of all of this is steer clear of Beals who are liars, thieves and will back the landlord before the tenant as we're just a money maker for them. Shame on you Jessica and shame on the landlord who happens to be a nurse, so much for compassion eh. Disgusting and karma has no deadline.
Hi Heather. We are sorry to hear about your negative experience with us. Jessica left the company several months ago. Are you able to please contact us on info@beals.co.uk at your earliest convenience so that we can look into and investigate this issue in more detail?
5/5
Beals Park Gate helped us get the flat we wanted and walked us through the whole process with ease. Lauren was with us every step of the way and she was very communicative and easy to reach.Being first time buyers can be quite intimidating but Lauren made sure to explain everything to us patiently and guided us excellently through the whole process. Highly recommend their services!
Thank you Silviya for reviewing your experience at Beal's Park Gate Office! Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism and knowledge. We hope you have a great day
5/5
Renting from Beals
We have rented our house for the past 2 years from Beals. They are an amazing company to deal with especially Brett Gambling. He is such a gentleman and has been a great source of information when our previous landlord sold the property. His reassurance made all the difference to our peace of mind. Well done Beals and a big well done Brett. Ann & Paul Hollingworth
5/5
Great experience
We’ve been with Beals for the last 3 years and now we had to move houses and that’s how we’ve met Jess. She’s made every single step so much easier and reassuring. Jess has been very attentive and kind and helped us so much with our difficult situation. Made the whole process run smoothly. Beals hired someone great.
Thank you, Ariadne, for reviewing your experience at Beal's Fareham Office! Jess will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
5/5
Thank you to Zoe
Thank you to Zoe, first time private renting and couldn't thank you enough you answered every question that myself and my wife had. Manage to get everything done in a short space of time which helped us out alot. Very polite and responded to emails in brilliant timing.
Hi Shay, Thank you so much for sharing your feedback with us. Zoe was delighted to hear this. We hope you have a great day!
5/5
Very efficient...tied up when job was…
Very efficient...tied up when job was finished....Paris List was most helpful...
5/5
Thank you Oliver and Beals for a great service
I have been renting my property through Beals for 2 years now and I can say the service has been incredible!I am very pleased with the service and guidance received from Oliver in particular. Oliver has always offered me great help and advice, which I have always taken on board and acted on. Fantastic customer service and communication throughout! 100% recommended 😎Thank you Oliver and everyone at Beals for a great service 😊
Hey Salma, thanks for taking the time to leave us a review! We are over the moon that you have continued to rent your property through us and we are happy that Oliver has been incredibly helpful.
5/5
Experienced
Experienced - I have had dealings with the Company for a long time. Darren is now older than me when I first met him, by many years! In that time he has proved to be very capable and understanding of property and business issues. The cars he drives reflect his current status and ability. Team player and good man manager, probably caused his loss of hair but at least he retains his charm.
Hey Chris, thanks for your incredibly funny feedback! We are over them moon that Darren has made your experience with Beals positive!
5/5
I would like to say a huge thank you to…
I would like to say a huge thank you to Olly who’s been extremely helpful in securing a property in the last few days. I’m so made up.. I have a new home!Your knowledge, helpfulness, great communication skills are outstanding. Thank you Olly. I would totally recommend Beal’s to anyone buying their first home! Jan C.
Hi Jan,, thank you for reviewing your experience with Beal's! Olly and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
5/5
We had a fantastic experience at Beals thanks to our Lettings negotiator, Kelsey. from the very start everything was efficiently taken care of for us, Kelsey gave us regular updates on the process and dealt with any queries we had quickly and professionally. We are extremely happy with our new home and enjoyed how stress free it was made for us, thank you Kelsey!
Thank you Mihovil, for reviewing your experience at Beal's Park Gate! Kelsey is overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism and knowledge. We hope you have a great day
5/5
Marketing options were explained very…
Marketing options were explained very clearly. Property was on the market within a week of valuation with a well prepared brochure.
5/5
It was a sad time having to sell my…
It was a sad time having to sell my Dads flat, but Emma at tge Park Gate office made everything so much better,she was kind, considerate, Explaining every step, & Explaining things so I understood, she really did go above & beyond. Highly recommend Emma if you want the personal but professional approach.
Hi, thank you for taking the time to review your experience with Beal's Park Gate. Emma was delighted to hear this and glad she could provide you a great experience. Have a good day :)
5/5
Great service
I used Beal's when I was looking to move house. I found the service that I received from Charles, second to none. He was professional and friendly, and handled any questions I threw at him well. Although, I haven't found the right property for me yet, I will definitely be using Beal's in the future and would highly recommend Charles.
Hi, Thank you for your lovely review. Feedback like this means the world to us. Charles and the entirety of the team were delighted to hear you had such a great experience with us and we hope you find your perfect property soon! Have a great day! :)
5/5
New letting instruction
My experience with Aisha and Suman was brilliant. Thank you both for a smooth hassle free transaction. It was a pleasure to deal with you both as you communicated very well, I was never pressured into anything, you guys were very honest and up front and expectations were set and met, along with finding 2 suitable candidates on the first viewing.
Hi Venus, thank you for reviewing your experience with Beal's Bitterne! Aisha, Suman and the entirety of the team were delighted hear you had a great moving experience with us. We hope you have a great day :)
5/5
Just a moment to thank Hollie in the…
Just a moment to thank Hollie in the Beals Fareham branch for a recent house sale. From the valuation right through to completion, Hollie was professional, helpful and approachable. Nothing was too much trouble. Fantastic customer service and by far the best Estate Agents. Highly recommend.
Hi Christopher, thank you for taking the time to review your experience with Beal's Fareham. Hollie will be delighted to hear this! Have a good day :)
5/5
Rhys has done it again .
Rhys has done it again .Rented our properties for another year professional friendly service with a great team behind him . We have known and used Rhys formerly know as Anstey for a number of years now , always gets the job done.Thanks Jeff & Kim
Hi Jeffrey, thank you for taking the time to review your experience with Anstey. Rhys will be delighted to hear this! Have a good day :)
5/5
Beals Experience
Lucy Watt from Beals was fantastic in the process of selling our property. Was diligent and responsive with viewer feedback, arranging viewings and handling offers. Would recommend Lucy and Beals to anyone looking to sell or buy a property in the area.
Hi Dan, thank you for taking the time to review your experience with Beal's. Lucy will be delighted to hear this! Have a good day :)
5/5
What an amazing experience! Hannah was very professional and easy going, she showed me around the property and explained everything to me in depth giving me a completely different view of the property. Hannah and the team at Beals were very helpful, highly recommend.
Hi Harry, Thank you for your lovely review. Feedback like this means the world to us. Hannah and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beals's Fareham office has 1,651 reviews across two platforms: 69 on Google, 1,582 on Trustpilot (across the whole business).
Beals Park Gate is rated 4.8 out of 5 across all 1,651 reviews, and 4.6 out of 5 on Google from 69 reviews.
Beals Park Gate, 3-5 Middle Road, Park Gate, Southampton, SO31 7GH, Fareham, SO31 7GH.