Trusted Agent profile · Fareham

Beals Park Gate reviews in Fareham

4.8

★★★★★ Excellent

1,662 reviews across 2 platforms

3-5 Middle Road, Park Gate, Southampton, SO31 7GH, Fareham, SO31 7GH

Beals's office in Fareham, at 3-5 Middle Road, is rated 4.8 out of 5 across 1,662 reviews on two platforms, including 69 Google reviews rated 4.6.

Google logo

4.6 / 5

69

Reviews on Google

This office

Trustpilot logo

1,593

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Fareham office, from every platform, shown as written. First names only.

5/5

Trustpilot

We had a property to sell earlier this…

We had a property to sell earlier this year after the death of a family member. We spoke to 4 local independent Estate Agents and chose Beales to manage the sale after meeting Emma from the Park Gate branch. We warmed to Emma from the outset, she was professional, upfront and honest, keeping us informed throughout the process when required. We were delighted with the way the sale of the property was managed and would definitely recommend Beales.

Penny · 7 October 2020

5/5

Trustpilot

Beals+ Emma Bedford

Emma Bedford was really well informed about the property, and was friendly and chatty throughout. A very pleasant experience with Beals and Emma

Dean · 14 September 2023

Agent replied · 29 October 2024

Hi Dean, Thank you so much for sharing your feedback with us. Emma & the entirety of the team were delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Thank you so much to Lauren for your…

Thank you so much to Lauren for your professional approach in our home buying journey. You were very efficient and your communication throughout was excellent.Highly recommend 5*

Ceri · 23 May 2023

Agent replied · 29 October 2024

Hi Ceri, Thank you so much for sharing your feedback with us. Lauren was delighted to hear this. We hope you have a great day!

5/5

Google

Moved into a property through Beals this week, the whole process was quick and easy. Kelsey was very helpful and made sure everything was done efficiently and made the whole process stress free!

Jessics · 26 October 2022

Agent replied · 25 October 2024

Hi Jessics, thank you for taking the time to review your experience with Beal's Park Gate! Feedback like this means the world to us. Kelsey was very grateful to hear your positive feedback. Have a good day :)

5/5

Trustpilot

Freddie is a star

I've viewed a couple of flats with Freddie lately and what a credit he is to your company. He listened to my requirements and was very knowledgeable about the properties. He is warm and friendly while being professional and clear. It made me feel good about working with Beals during this difficult time of transition for me. Freddie was also supportive and positive when talking further about my housing situation, he is outstanding.

Hayley · 25 September 2021

5/5

Trustpilot

Jack Whiting

Myself and my partner Kate bought our first property and Beals were the Estate Agents involved.I was very happy with my experiences when it concerned Daniel Black and Brett Gamblin. They were very quick and helpful to answer our queries and resolved any complaints we had.Unfortunately at times the completion date did move back (which is not Beals doing of course) but Brett did follow up on things very quickly and kept us posted which was great!Our main complaint during our experience with Beals was having explicitly told one of the staff at Beals (who wished to discuss Mortgage Protection Insurance via one of their own finance brokers) that before booking anything in I would need to speak to my partner. My partner was then called to book something in behind my back which did cause some complaints from myself.I did get an apology which was the main thing.However despite this, very good indeed!

Jack · 17 November 2022

Agent replied · 29 October 2024

Hi Jack, Thank you so much for taking the time to review your experience with Beal's North End. We are happy to hear that despite disruption to your move our sales manager Brett was able to keep you informed and up-to-date throughout. In regards to your experience with our Mortgage advisers we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Although you have received an apology we would appreciate it if you could please send an email to info@beals.co.uk referencing 'trustpilot review' and the details of your experience and staff member name that you dealt with so that we can ensure this does not happen to any future clients.Thank you again for taking the time to review your moving experience with us. Have a great day.Grace.

5/5

Trustpilot

Jay at Beal’s has been great from the…

Jay at Beal’s has been great from the start always on the end of the phone to help with anything. The whole rental went smooth from start to finish. There was plenty of help to set up bills.

Mike · 7 August 2024

5/5

Trustpilot

We had a great experience with Beals

We had a great experience with Beals. Lauren was fantastic liaising between us and our sellers. Katie then took over as Sales Progressor. She was incredible - organised, knowledgeable and dedicated! On the case at every stage - absolutely recommend!!!

Sarah · 4 July 2024

5/5

Trustpilot

Definitely a 5 star experience

Definitely a 5 star experience. Oliver Sourmenidis , Parkgate Branch did an excellent job. We viewed a property with him on a Saturday and we moved in on Thursday. He facilitated our move in less than a week. He was completely understanding and empathetic of our situation after we have been messed by another agency. He is friendly, professional and very efficient. I’ll recommend Beales to anyone looking to rent a property.

Sebe · 16 October 2021

5/5

Trustpilot

Early and Affirmative Response

Almost all the time, they respond swiftly to complete the process. They were consistently cooperative and efficient, especially Jasmin Warwick. My family will remain grateful to her for her kind cooperation.

Irfan · 22 November 2024

5/5

Trustpilot

Genuine agents

Genuine agents, go more than the extra mile to help you get the prefect home that you want. honestly James & Sarah are the best, they worked their magic in getting me my dream home, i cant thank or praise them enough, they are the best. If like me you have to make big decisions on your own, they are so genuinely supportive.

Louise · 16 February 2024

Agent replied · 29 October 2024

Hi Louise, Thank you so much for sharing your feedback with us. James & Sarah was delighted to hear this. We hope you have a great day!

5/5

Google

I think Kelsey-Anne is friendly and respectful. She knows her job and is efficient . Good on marketing too as she convinced me to view this other property that am in now.

Waida · 26 October 2022

Agent replied · 25 October 2024

Hi Waida, Thank you so much for sharing your feedback with us. Kelsey was delighted to hear this. We hope you have a great day!

5/5

Google

Entirely professional from start to finish Kelsey made the process of finding new tenants extremely straightforward. Excellent communication skills, friendly and well motivated she was reliable and on the ball! Thank you!

Chris · 26 October 2022

Agent replied · 25 October 2024

Hi Chris, thank you for taking the time to review your experience with Beal's Park Gate! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Google

Kelsey was a great help from start to finish. Fantastic communication and always able to answer any queries we had. Definitely helped Beals stand out from the other estate agents we contacted.

Sam · 26 October 2022

Agent replied · 25 October 2024

Hi Sam, Thank you ever so much for taking the time to review Beal's Park Gate Office. Kelsey and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Google

Oliver and Kelsey Anne have been extremely good at their jobs and have helped me a great deal in very trying circumstances when my tenant had a fire in my property and my husband died a few weeks later. They have supported me throughout the refurbishment and were excellent when organising and attending viewings especially as one of the neighbours made a nuisance of herself when they were trying to show prospective tenants around. They were very diplomatic and handled the situation professionally. I cannot speak highly enough of them and the rest of Beals team.

LW · 26 October 2022

Agent replied · 25 October 2024

Thank you, for reviewing your experience at Beals Park Gate Office! Ollie and Kelsey will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Louise was so helpful towards us when…

Louise was so helpful towards us when we purchased our property. Great communication at every step of the way. Will recommend to friends and family.

Philip · 3 June 2023

Agent replied · 29 October 2024

Hi Philip, Thank you for your lovely review. Feedback like this means the world to us. Louise was delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

House sale

Louise is a credit to the company she was so professional so helpfull & very funny excellent service will definitely recommend to friends & family

Anne · 2 June 2023

Agent replied · 29 October 2024

Hi Anne, Thank you ever so much for taking the time to review Beal's Gosport Office. Louise and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Lovely and Helpful team

The staff there were very kind particularly Erin, she helped me throughout the process. I am waiting for the background process to be completed, hopefully I'll move into my new home this month.

Jorbin · 20 August 2022

Agent replied · 29 October 2024

Hi Jorbin, thank you for taking the time to review your experience with Beal's Bitterne. Erin will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Lovely staff

My experience with beals and especially with employee Isobel was great, definitely recommend :)

Abi · 20 February 2024

Agent replied · 29 October 2024

Hi Abi, thank you ever so much for your lovely feedback. We hope you have a great day!

1/5

Trustpilot

A Stressful and unprofessional experience

Bad experience with this estate agency. Even though we put a holding deposit down and were told we had to sign and pay for the property within a week of doing so, it took 2 months to finally sign the contract - 3 days before we were due to move in (bare in mind we had to also move out of our old property so we're extremely concerned we would have no where to live!!). We made constant attempts to pay the deposit and first month's rent, to no success until we finally moved into the property (we called the landlord directly to get the keys) . I received a corse phone call from Beals asking why we have moved in if we haven't paid yet. I told them we tried to pay but they hadn't given us any information to do so. The only way I can describe their response was stroppy, which was outrageous considering we made every effort to pay and it was all on them to hand over the details!! They kept blaming it down to staff holidays which was unprofessional as it isn't down to me to work around their holidays, especially when there is a risk of being homeless due to not signing/paying until the move in day. This was an extremely stressful experience as we had to move out of our old property by a specific date and were extremely concerned about the cross over period (and therefore being homeless) as we hadn't signed or paid for the property, due to their staff shortages, until the day we moved in. Finally, they were extremely bad at responding to emails, often simply ignoring them until I phoned up a week later to receive an answer.

Devon · 13 September 2022

Agent replied · 29 October 2024

Good Afternoon Devon, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Your reviewer name does not show on our system. Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.

5/5

Trustpilot

Katie Sailsbury our relationship…

Katie Sailsbury our relationship manager is amazing. She is very approachable. Very proactive. Follows up on everything and very supportive. Nothing ever to much trouble.

Tracey · 18 May 2026

1/5

Trustpilot

Completely awful company

Completely awful company. They don't let you finish the tenancy in 1 month as it should be,they need 2 months for that. Aswell you will have to contact them every single day and still not having your deposit back after 1 month. Aswell they will enter into your flat with other people,not knocking into the door and show it without any notice and when you not even thinking to move out. Be careful with whose scammers.

Andreea · 17 December 2024

5/5

Trustpilot

Great service.

Right from the first viewing of our new rental Jessica was supportive and a great negotiator between us and the landlord, great service.

Mike · 7 July 2023

Agent replied · 29 October 2024

Hi Mike, thank you for taking the time to review your experience with Beal's Fareham. Jess will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Esmee was very helpful and pulled me…

Esmee was very helpful and pulled me through a tough time with understanding mortgages and the rates at the moment

Luke · 19 September 2023

Agent replied · 29 October 2024

Hi Luke, Thank you so much for sharing your feedback with us. Esmee was delighted to hear this. We hope you have a great day!

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