Belvoir Falkirk reviews

★★★★★ 5/5

Google

Had great experiences in the Falkirk office. The staff are extremely friendly and go above and beyond to assist in any queries I have

Graeme · 1 January 2024

★★★★★ 5/5

Google

If you are looking for a property management agency in Falkirk I would have no hesitation in recommending Belvoir. Always respectful and keen to help, my experience as a tenant has been a positive one. Would like to thank all the staff and would make particular mention of Wendy.

Grant · 1 January 2021

★★★★★ 1/5

Google

Don't use this company. They will keep your deposit,causing you so much stress and anxiety. Property was cleaned and they say its not up to their standards. They still keep deposit. Don't give them satisfaction to con you.Staff it's not professional. My wife and I still suffering emotional damage that is done by those people in "Belvoir". They are only interested in your money not in service that they are payed to provide. They are truly the worst letting agent. They licence should be seized, as they are not fit for purpose. Not that this company it's incapable of doing the bussines I can also say that staff it's so rude and will treat you with contempt and rudeness. Especially certen staff who act like sheriff .

Slobodan · 1 January 2021

★★★★★ 5/5

Google

I cannot rate this team highly enough! From viewing the property to signing the tenancy in under a week, it's the least stressed I've ever been in looking for somewhere to live. Professional communication, friendly over the phone and in-person and so ready to help with even the most minor of questions. Such a breath of fresh air in what is usually a very stuck up and arrogant industry. If it's not through Belvoir, it's really not worth your time.

Chris · 5 January 2025

★★★★★ 5/5

Google

Everyone who has helped me at Belvoir we’re excellent. From arranging the viewings with Yvonne, carrying out the viewings, the application and moving date with Lynn. The response was prompt and professional, all the while being friendly. I loved dealing with everyone in Belvoir Falkirk.PositiveResponsiveness, Quality, Professionalism

Katie · 1 January 2021

★★★★★ 5/5

Google

I would highly recommend using Belvoir Falkirk for your lettings, they are professional and hard working! They have made my time as a landlord effortless. Thanks for all your have done for me.

Rhona · 1 January 2023

★★★★★ 5/5

Google

I have always found the staff at Belvoir Letting agency to be very professional in their dealings with me. E mails are dealt with in a timely manner and any issues that arise are treated fairly and while we can’t always get what we want in life the aforesaid issues are explained as to why I can’t get them. Being on first name terms with the staff definatly builds up a working relationship with the them and look forward to long term dealings with Belvoir

Jim · 25 November 2024

★★★★★ 1/5

Google

Very poor experience with Belvoir. Office staff friendly but other staff made me feel like I was a squatter in my home for over 5 years with 3 monthly inspections, condescending remarks, tradesmen entering my property and grounds without my permission and damaging my property. Property in garage ruined with leaking roof that owner refused to repair. House was initially left in an unclean state. When I complained I was told that it had been deep cleaned even though I found underwear behind the heaters. I sent them 3 pages of an excel spreadsheet of snagging but it wasn't even looked at. I spent weeks ensuring the house and garden were in a clean and tidy state, much cleaner than I got it but still got 400 pound deducted from my deposit. When I had emergencies like suspected gas leaks and locked myself out due to faulty locks I was asked why I had phoned Belvoir, they were shut and told to contact a tradesperson. After living in a property that was my home for over 5 years the least I would have expected from belvoir from a tenant who had always maintained payments and property was to thank me for my custom and wish me well in my new home.

Louise · 2 January 2020

★★★★★ 5/5

Google

We've been letting our flat through Belvoir Falkirk for over ten years and they've given fantastic support in finding tenants, organizing repairs and all related admin. Always friendly and helpful! Thanks to the team at Belvoir!

Fiona · 26 August 2024

★★★★★ 2/5

Google

Staff were pleasant and professional, and quick to respond to queries. The office in Falkirk is also a nice environment. Unfortunately, we had numerous issues with our rental property, namely damp, which were not satisfactorily addressed. The damp got progressively worse and we advised Belvoir at each development, but no action was taken. It was unclear whether this was due to Belvoir or the owner, but I did not feel Belvoir weighed our interests against the owner's, rather they were a buffer and our concern weren't really taken into account. If I could avoid it, I wouldn't use them again.

Kirsty · 2 January 2019

★★★★★ 5/5

Google

My wife and I have been in relationship with Belvoir for over ten years in respect of our Falkirk properties that Belvoir managed for us. We are now in the process of selling these properties and the saddest thing about doing so is that our relationship with Belvoir will come to an end. Belvoir's staff have been thoroughly professional, yet also down to earth, approachable, likeable and always ready to help - more than help really, they are willing to go the extra mile. It has been a great pleasure doing business with Belvoir and we have had peace of mind in our decade long dealing with the folk there. I am not one to give 5 stars lightly, but this is well deserved.

Jerome · 2 January 2019

★★★★★ 5/5

Google

Excellent service in every aspect, from property viewing & application stage to occupying the property and with any ongoing issues at the property. In my previous experience, the application process taken 2-3 weeks but at Belvoir it took only 3 days, honestly. I found that their rent charge also low comparing other properties in my area. Specially I would like to mention about Gillian and Amanda, they are fabulous, gets very prompt reply from them all the times. Their out of hours support also excellent, I lost my keys once and they arranged the locksmith straightaway. Thanks a lot Belvoir Falkirk.

Shashi · 2 January 2018

★★★★★ 5/5

Google

Had just moved to Scotland, 4 months in with my wife and I reached out to them regarding a property, the communication and general process of getting the property was pretty easy and smooth, I strongly recommend them for getting a place of your own. Brilliant work from the team and thanks again

Paul · 4 July 2024

★★★★★ 5/5

Direct reviews

Recently moved into my first rental property managed by Belvoir who couldn't have made the process easier. A big thanks to Susan and Becky for their quick responses with any questions I had and walked me through every step of the way.

Daniel · 25 March 2024

★★★★★ 5/5

AllAgents

I approached becoming a

I approached becoming a Landlord with a level of trepidation just over two years ago and those concerns remained with me until I found Belvoir at 38 Vicar Street, Falkirk. From the very outset, they impressed me with their high level of professionalism, very helpful assistance at all times and courtesy. Since then I have had every reason to feel that my affairs are in good hands and be glad I found them. I would happily recommend them to any landlord with property in their area.

Jwilts · 16 December 2011

★★★★★ 5/5

AllAgents

We have received excellent

We have received excellent service from Mike and Amanda Campbell at Belvoir Falkirk over the last three years. They have been willing to take on any difficulties that have come up and have made the process of keeping our flat occupied by good (and satisfied) tenants entirely trouble-free. I'm surprised to find only a middling rating given to Belvoir generally and feel this must not take into account the personal factor found in a smaller local agency such as we are dealing with.

Mrs · 30 November 2011

★★★★★ 5/5

Google

It was a really great experience finding home with Belvoir. Staff is very cooperative and understanding. Staff is very approachable and helped me in every aspect to settle everything. My property set up was made very easy with help of them. Really grateful for such a fabulous service.

Shifali · 26 August 2024

★★★★★ 1/5

AllAgents

Rented a property from

Rented a property from Falkirk branch. Was promised that it would be painted professionally, garden would be cleared of weeds, rubbish, ect. Grass cut, fence painted, slabs and rubble moved, threshold bars put down and to this date 11 weeks later nothing is done and because I complained they handed house back to owner and terminated contract. Just like most people they tell you they will call you back but never do. They're just money grabbers. Stay well clear of Belvoir Falkirk.

Rosebud · 18 August 2010

★★★★★ 3/5

Google

Update: I was contacted and we had a meeting. They were very nice and very helpful. I will update again if I do my business with them, which is a distinct possibility. Initial Post: I phoned wanting them to potentially manage my flat. I rang and it went to voicemail, I left a message, no call back. I called again, the person dealing with this was busy, left my details, no callback. It must be good that there is so much business that you don't need customers! Not impressed.

Mark · 8 February 2022

★★★★★ 5/5

Direct reviews

From a tenants perspective, as an agent, I found Belvoir to be professional, efficient and responsive, sometimes completing repairs before I was even aware they had been to complete the work. During regular property inspections they were polite and courteous and always provided feedback on the inspection. They had a dedicated team of independent tradespeople who were always quickly despatched to solve any issue, such as a frozen outdoor pipe which prevented my central heating from functioning, replacement of roof tiles blown off in gales over last winter, failure of the boiler resulting in no hot water and several other issues over my 3.5 year tenure. Becky, in particular, was very helpful and, even following my departure, went the extra mile to deliver post that had been delivered to the old address. Her final property assessment was an incredible piece of work which resulted in a very rapid return of my deposit. All-in-all, a very harmonious relationship which helped to smooth my time in the rented property. Highly recommended

Gordon · 31 July 2024

★★★★★ 5/5

AllAgents

From a tenants perspective,

From a tenants perspective, as an agent, I found Belvoir to be professional, efficient and responsive, sometimes completing repairs before I was even aware they had been to complete the work. During regular property inspections they were polite and courteous and always provided feedback on the inspection. They had a dedicated team of independent tradespeople who were always quickly despatched to solve any issue, such as a frozen outdoor pipe which prevented my central heating from functioning, replacement of roof tiles blown off in gales over last winter, failure of the boiler resulting in no hot water and several other issues over my 3.5 year tenure. Becky, in particular, was very helpful and, even following my departure, went the extra mile to deliver post that had been delivered to the old address. Her final property assessment was an incredible piece of work which resulted in a very rapid return of my deposit. All-in-all, a very harmonious relationship which helped to smooth my time in the rented property. Highly recommended

Mr · 30 July 2024

★★★★★ 5/5

AllAgents

"From a tenants perspective,..."

From a tenants perspective, as an agent, I found Belvoir to be professional, efficient and responsive, sometimes completing repairs before I was even aware they had been to complete the work. During regular property inspections they were polite and courteous and always provided feedback on the inspection. They had a dedicated team of independent tradespeople who were always quickly despatched to solve any issue, such as a frozen outdoor pipe which prevented my central heating from functioning, replacement of roof tiles blown off in gales over last winter, failure of the boiler resulting in no hot water and several other issues over my 3.5 year tenure. Becky, in particular, was very helpful and, even following my departure, went the extra mile to deliver post that had been delivered to the old address. Her final property assessment was an incredible piece of work which resulted in a very rapid return of my deposit. All-in-all, a very harmonious relationship which helped to smooth my time in the rented property. Highly recommended

Gordon · 30 July 2024

★★★★★ 1/5

Google

Just to make ALL landlords aware that this company is Actively Blocking credible tenant's from having opportunity to Rent using an unfair and Biast Approach?! After contacting Several letting agencies ALL of which have confirmed NO problem at all to safely rent under government guidelines. Belvoir have Actively blocked and advised "100% credit score Long term A class historyTenant" from any opportunity of a property saying they will only "accept" homeless and people not an any current accommodation. Surly as a Landlord you would welcome a long standing well established good faith Tenant than an emergency occupier? The only reason during a Pandemic for a move from my current property occupied 4 years is it is being Sold. According to Belvoir that is not emergency enough. All Landlords deserve to know they are blocking good opportunity for genuine Tenant's. I will use another Agency however now mis out on the "Preferred" property which I am in no doubt any Landlord would have "wished" to a Genuine Tenant I hope you don't entrust these rouges to Market your property Unfair and frankly unfit Agent will only bring you probably the worst of renter's.NegativeQuality, Professionalism

Pauline · 1 January 2022

★★★★★ 5/5

Google

Emma was very lovely, she helped me with everything, and was lovely having her And all the team members

Khushbu · 4 February 2025