Trusted Agent profile
★★★★★
529 reviews across 3 platforms
13 Southernhay W, Exeter EX1 1PJ, United Kingdom, Exeter EX1 1PJ
Jackson Stops's Exeter office at 13 Southernhay W is rated 4.6 out of 5 across 529 reviews on three platforms, including 37 Google reviews rated 4.8. The 3 Facebook and 489 Trustpilot counts are for the whole business. Checked 9 October 2026.
37
Reviews on Google
This office
3
Reviews on Facebook
Business-wide
489
Reviews on Trustpilot
Business-wide
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
TrustpilotWe sold our house through Jackson Stops…
We sold our house through Jackson Stops whilst simultaneously buying a new place they were the agent for. We found them to be organised, friendly and professional. Sound, calm advice from Richard. We got the result we wanted in both transactions and would unhesitatingly recommend them to anyone.
5/5
TrustpilotStaff was very friendly and helpful…
Staff was very friendly and helpful throughout the whole process!
Thanks Sean, we're glad to have helped!
5/5
GoogleExcellent service throughout a very difficult and protracted sale. Highly recommended.
Dear Miles, thank you for your five star review, highlighting our ability and professionalism. Best wishes from us all at Jackson-Stops Exeter.
5/5
TrustpilotExcellent
Excellent, on the ball. Can’t fault Nathan’s attention to detail.
Thanks Andrea, we'll make sure your review reaches Nathan. Best wishes from us all, in particular our Burford branch.
2/5
TrustpilotA bitter ending...
A bitter ending to what started out as a good experience. At the end of the lease agreement, JacksonStops only acted in favour of the LandLord, could not get their figures correct and left me having to recover monies directly with the landlord.
5/5
GoogleReally helpful and professional service, really attentive and customer focused.
Dear Guy, thank you for your glowing review of our services. Best wishes from all the team at Jackson-Stops Exeter.
4/5
TrustpilotReview Fenn House
Jackson-Stops were efficient and effective in positioning our property appropriately in the market, accurate in identifying the provisional sale price, coping with the unusual aspects of our sale and remained very professional throughout. All queries were answered promptly and support was gratefully received
5/5
GoogleReally knowledgeable team with first rate proactive service
Dear Fleur, a little while ago now, but thank you for leaving us this lovely review. Best wishes from us all at Jackson-Stops Exeter.
5/5
TrustpilotWimbledon branch
Great lettings experience.Unfortunately we ended up not renting through this agency but certainly hope to in future.Everyone here we came into contact with here was friendly, professional and always kept us updated on the latest developments.
1/5
TrustpilotWouldn’t recommend!
We are sorry to hear that you continue to be unhappy with the situation. However, we feel your concerns have not been ignored. We have taken appropriate action to the extent that these matters fall within our remit as managing agents for a neighbouring property. On a public forum, it would will not be appropriate to comment further on individual circumstances.
1/5
GoogleReally poor. Rang to seek a viewing for a property, guy v vague, lectured on time wasters - even though had said I was in position to buy! Said they would call with appointment - never did!
5/5
TrustpilotHad a very positive experience getting …
Had a very positive experience getting a let agreed. Jon worked very efficiently and we were able to agree a price in a matter of half an hour and move in a few days later.
5/5
TrustpilotGood morning
Dear Mary, we are happy to hear that things are back on track and thank you for your five star review of Jackson-Stops.
1/5
TrustpilotGood for buyers terrible for sellers
Good for buyers terrible for sellers, high valuations then lead to losing money when they can't sell it! Poor advice too.
5/5
TrustpilotFriendly
Friendly, quick at responding to any questions and requests. Great service... Jackson never Stops 😂
5/5
TrustpilotFeedback:
Dear Chantel, a wonderful five star review of Jackson-Stops, and in particular your experience with Rob - thank you. With best wishes from everyone at Jackson-Stops.
2/5
TrustpilotAt best mediocre
At best mediocre. 3 days to return calls, a different person to speak to every time.
5/5
GoogleProvided a brilliant personal service during the sale of my family home.
5/5
TrustpilotLovely supportive team!
Rating only, no written review.
Thanks Judit, we appreciate your review. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotSuperb service and very friendly team!
Rating only, no written review.
Dear Susanna, we really appreciate your feedback, thank you.
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent service
Dear Martin, some time ago now, but thank you for your five star review of our services. Best wishes from the team at Jackson-Stops Exeter.
5/5
GoogleRating only, no written review.
Dear Mike, we appreciate your five star rating, many thanks from us all at Jackson-Stops Exeter.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Exeter office has 529 reviews across three platforms: 37 on Google, 3 on Facebook (across the whole business), 489 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Jackson Stops is rated 4.6 out of 5 across all 529 reviews, and 4.8 out of 5 on Google from 37 reviews, checked 9 October 2026.
Jackson Stops, 13 Southernhay W, Exeter EX1 1PJ, United Kingdom, Exeter EX1 1PJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.