Jackson Stops Exeter reviews

★★★★★ 5/5

Trustpilot

Fantastic property management experience all round!

We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.

Emma · 8 November 2024

★★★★★ 5/5

Trustpilot

Professional, practical and responsive agents who can be trusted to act in your best interests

The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.

DavidMF · 31 July 2025

★★★★★ 1/5

Trustpilot

Booked a viewing of a property in…

Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.

PD · 10 July 2023

★★★★★ 5/5

Trustpilot

Recommended

Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.

Eugenio · 5 July 2023

★★★★★ 5/5

Trustpilot

Loren Pogue is a great communicator and…

Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops

Luke · 10 October 2023

★★★★★ 5/5

Google

We have just seen Sarah Jane who has impressed us with her knowledge of the market and brilliant advice

Roger · 16 December 2025

★★★★★ 5/5

Google

I have had numerous dealing with Tom in recent years and he is both reliable and an excellent communicator

Alastair · 16 December 2025

★★★★★ 5/5

Trustpilot

Hunting for a suitable property in Chichester

Hunting for a suitable property in central Chichester proved challenging but after a number of disappointing searches, Jackson Stops recognised the challenge and instantly produced the star property! Andrew Richardson listened to our request, showed us a property 30 minutes later, and we were immediately bowled over. 4 months later we are happily installed. Splendid service from Andrew, ably assisted by Phil in the Chichester office, helped us through the process most professionally and with charm.

RJL · 23 March 2025

★★★★★ 5/5

Trustpilot

Selling made easy

James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.

Nigel · 1 February 2022

★★★★★ 5/5

Trustpilot

Excellent helpful team

Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!

Francesca · 15 April 2023

★★★★★ 5/5

Trustpilot

New boiler for Christmas

I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj

Jaroslav · 6 December 2023

★★★★★ 5/5

Trustpilot

William Jordan has been our contact for…

William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William

Customer · 8 February 2024

★★★★★ 5/5

Trustpilot

So glad we chose Jackson-Stops to sell…

So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!

DD · 2 July 2021

★★★★★ 5/5

Trustpilot

I can highly recommend Jackson-Stops

I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.

Freddy · 20 March 2023

★★★★★ 5/5

Trustpilot

I cant praise Ella and the team at…

I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results

Wayne · 22 February 2021

★★★★★ 5/5

Trustpilot

A great experience!

Efficient, hard-working and approachable! Justine, Tim and John have been incredibly helpful and managed to secure a sale on our house within 15 days! Phone calls were promptly returned and any request was happily and quickly arranged. When a second viewing was requested on a late Friday evening, Justine paused her weekend to support us with this. The professionalism and dedication from this team is breath taking. Thank you for a great experience. You excel at what you do!

Lottie · 27 March 2023

★★★★★ 5/5

Trustpilot

Fantastic company to deal with

Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.

Jonathan · 31 March 2021

★★★★★ 5/5

Trustpilot

Very helpful when getting settled in to…

Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team

Ruby · 17 November 2025

★★★★★ 5/5

Trustpilot

Jackson-Stops Newmarket

Jackson-Stops Newmarket was our seller's agent. They, specifically Lottie, have been truly brilliant and could not have been more helpful and supportive. Communication has been excellent throughout, and Lottie has been proactive and facilitated our purchase quickly and efficiently without fuss. We are impressed and grateful.

A · 2 March 2021

★★★★★ 5/5

Trustpilot

Highly Recommend

We purchased a property via Jackson Stops Newmarket. The team were very friendly, professional and motivated to keep the chain together, especially when it got rocky. Their experience and reach to others within the industry e.g. mortgage brokers, was very helpful and positively contributed to the outcome. Special mention for Sam, she is an absolute STAR, your employer should be very glad to have you!

Phil · 26 February 2024

★★★★★ 5/5

Trustpilot

Excellent Service & Communication

The Jackson Stops team have been brilliant thus far, whether that is physical viewings or over the phone comms. They are polite, courteous and enthusiastic, and are very helpful - no matter the question. Oscar at the Weybridge branch has been particularly excellent. He has advised on offers and suitability, and gone above and beyond trying to help us find the perfect place.Couldn't recommend more.

Amber · 22 February 2024

★★★★★ 5/5

Trustpilot

JACKSON STOPS BARNSTAPLE

We have been dealing with a huge number of agents whilst looking for a new home and to be honest, the majority of them were not particularly helpful or appear to care that much at all. So when it came to working with James and Ria, it was an enormous relief. I could not recommend Jackson Stops in Barnstaple more highly. I must have made about 50 phone calls and sent over 100 e mails over a 6 month period - and every single time, nothing was a problem, every issue was resolved quickly, efficiently and with a lot of care and attention. A fantastic service in every way for which will will be ever grateful.

Maria · 17 January 2023

★★★★★ 5/5

Trustpilot

Couldn't recommend them more

Been using the lettings department for years for our rented houses and have found Jackson-Stops Bury st Edmunds to be outstanding.

Mrs · 14 October 2025

★★★★★ 5/5

Trustpilot

Great advice and service from the whole team

Since moving to Newmarket more than 15 years ago, we have only used Jackson Stops and Staff in. Newmarket. The most recent time was last September, when we decided to sell a property we had been renting. The whole team gave us great advice and service from setting the pricing strategy, managing the viewings and the end of tenancy for our tenants. We achieved a sales price that was £30,000 above the guide price. Thank you team Jackson Stops.

Martin · 20 January 2023