Dormans Estate Agents Exeter reviews

★★★★★ 5/5

Google

My husband and I have recently received a fantastic experience with Dormans in selling our property. Nothing was a problem for them, from changing the details a few times, until we were happy, to viewing times which worked around us. We had a buyer within 8 days, which was amazing as we had already found our new home. All the staff are so lovely but we’d like to give our special thanks to Gemma for getting us over a few hurdles thrown in the way before exchanging, you’re a star! We’d 100% recommend Dormans.

Claire · 16 April 2024

★★★★★ 5/5

Google

This company is the local expert, they have the most properties for sell or rent in the area. Sammi is really thoughtful and professional. Unlike those chained agencies, she knows the properties well and cares her clients' needs. Whenever you ask a question or report a problem, she would always treat them seriously despite you have made the payment. She would even spare time to come in person to identify the situation. Tara is very responsible and responsive. She followed up issue closely and proactively be that at night or during weekend. Can't recommend more.

Fanny · 22 June 2022

★★★★★ 5/5

Google

Outstanding. Not sure if I'll get the flat I want but a brilliant agent nonetheless. Non-judgemental and very accommodating and helpful overall. Charlie Jones has been very professional and polite throughout my dealings with Dormans and was very informative of the process as well as expectations. Guys, if you have a not so good track record and are worried about renting etc then please don't hesitate to use this agent, excellent overall.

Callum · 26 August 2022

★★★★★ 5/5

Google

My partner and I are renting a lovely one bed apartment through Dormans. We mostly dealt with Sammi who was friendly and professional. The process from viewing the property, signing contracts and moving in was quick, simple and we felt prioritised. Would 100% recommend Dormans services, a fabulous friendly team.

Claire · 22 June 2022

★★★★★ 5/5

Google

I recently started renting a property through Dormans, everyone who I spoke to at Dormans were very efficient and helpful , especially Sammi who communicated with me every step of the way during what was quite a stressful time. I would definitely recommend Dormans.PositiveResponsiveness, Professionalism

Helen · 27 August 2022

★★★★★ 5/5

Google

I rented my property through Dromans and the service was excellent. Sammi was very available and always quick in solving any of my doubts and questions. The whole process was very transparent too and went as smoothly as it can go.PositiveResponsiveness, Professionalism

Jose · 27 August 2022

★★★★★ 5/5

Google

Can’t praise Dorman’s enough! Gemma is an enormous asset to the team. Gemma was always very informative and her service was excellent. Many thanks to Gemma and the team at Dormans 5 stars ✨

Melisa · 17 April 2023

★★★★★ 5/5

Facebook

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Carl · 15 May 2023

★★★★★ 1/5

Facebook

This estate agent does not help with complaints or safety. Multiple times I have tried to make complaints about death threats from a tenet and I have always been ignored or brushed off. They will not listen and I highly recommend avoiding them.

Jordan · 26 July 2023

★★★★★ 5/5

Google

I have just moved to the area to study as a student, I had been looking for months and found it very difficult to find anywhere to rent in Exeter. Dormans were very helpful in accommodating a viewing for me at the weekend as I had to travel from Reading while working full time. I found Sammi very helpful and friendly and she has offered advise and helped me with all my questions I have had about the flat. I would definitely recommend Dormans to anyone looking to rent in the area and I am now very happy living and studying in my flat. Thanks!

Peter · 22 June 2022

★★★★★ 5/5

Google

Always so warm and professional. We bought our house from Dormans and then sold it through them 8 years later. Locally, we would not have used anyone else. Alongside their excellence, we think it is important tonuse local providers. We have had both buying and selling experience with Dormans and they have always been excellent!

Chrissie · 16 April 2024

★★★★★ 5/5

Google

Cannot recommend enough! Was worried about moving during lockdown but was a smooth service. Sammi was great! Very helpful and promptly answered any questions or queries. Would definitely go through Dormans again. Thank you Sammi!

Jamie · 22 June 2021

★★★★★ 5/5

Google

Would 100% recommend Dormans estate agents. All staff were highly professional, knowledgeable and friendly. Regular updates, genuinely pleasant to speak to. We had to deal with a lot of different estate agents, solicitors and companies on the way to selling our house, but Dormans was by far the best! Wish we had gone to them first. Great job ladies, and a huge thank you for all your help.

Leah · 17 April 2023

★★★★★ 5/5

Google

Everything you need and want from an estate agent. Gemma was 5*. The service doesn’t just end with the sale of your home!

Dan · 22 June 2022

★★★★★ 5/5

Google

Bought my house through Dormans last March. Gemma was very professional and helpful from start to finish.

Jenny · 23 January 2023

★★★★★ 5/5

Google

Very friendly and helpful staff especially Kerry and Naomi who helped me and my fiance rent a lovely house in exeter

Liam · 22 June 2021

★★★★★ 5/5

Google

Just bought a bungalow via Dormans. Various legal and practical complexities, esp. probate. Dormans have been very helpful, well beyond usual practice - excellent communication, bright ideas to overcome a few snags, and very willing to go the extra mile. As and when we come to sell the place one day, we shall certainly bring in Dormans.

Georgia · 22 June 2022

★★★★★ 5/5

Google

We used them for our sale as they were selling the house we wanted to buy. They helped move the sale and purchase along at every point, and did everything and more an estate agent should do, and all promptly without delays. They were very competitively priced as well. Would highly recommend Dormans. Thank you to everyone there for all you did.

Brad · 22 June 2020

★★★★★ 5/5

Google

We purchased a property through Dormans. We dealt mainly with Gemma who was professional throughout, sorted problems between solicitors, and definitely went over and beyond her role as an estate agent. We would definitely recommend Dormans to anyone looking for an estate agent in the Exeter area.PositiveResponsiveness, Quality, Professionalism

Sally · 27 August 2022

★★★★★ 5/5

Google

I had great service from Dormans during a protracted sale. Very friendly and helpful and did everything they could to help things go as smoothly as possible.

Tim · 16 April 2024

★★★★★ 5/5

Facebook

We used them for our sale as they were selling the house we wanted to buy. They helped move the sale and purchase along at every point, and did everything and more an estate agent should do, and all promptly without delays. They were very competitively priced as well. Would highly recommend Dormans. Thank you to everyone there for all you did.

Brad · 6 December 2019

★★★★★ 5/5

Google

Excellent service.Sammi was prompt, friendly and helpful.

Monica · 22 June 2021

★★★★★ 5/5

Google

I rented a residential property through Dormans. It took a week from identifying to moving in. I appreciate Mr Tara's help and support.

MUTHUKRISHNAN · 16 April 2024

★★★★★ 5/5

Google

Had a viewing but for unrelated reasons decided to go for another property. Treated with kindness and respect, very professional place and would definitely recommend to a friend. LGBTQ+ friendly, after some initial bad experiences with other letting agencies this really instilled confidence in me and my partner. Thankyou Sammi!

Christina · 22 June 2021