Trusted Agent profile · Evesham
★★★★★
2,151 reviews across 2 platforms
23 High Street, Evesham, WR11 4DH, WR11 4DH
Reeds Rains's office in Evesham, at 23 High Street, is rated 3.8 out of 5 across 2,151 reviews on two platforms, including 180 Google reviews rated 4.7.
Every review we hold for the Evesham office, from every platform, shown as written. First names only.
5/5
TrustpilotTake all the stress out of letting
We have used Reeds Rains in a Bamber Bridge to manage one of our properties in the town and have found the service they provide to be very professional and efficient. They respond quickly to help take the pressure off the landlord when issues arise and make it a stress free process. I have just placed another property with their Chorley branch as opposed to trying to manage it myself as it takes all the work out of it.
5/5
TrustpilotReed Rains Morley Niamh Titterington
Great service Niamh was brilliant. A few hiccups but she was great at getting them resolved. Whole process from start to finish was easy and throughout Niamh was helpful.
5/5
TrustpilotNice staff
Nice staff, Tom took excellent photos 😁
Thank you! :)
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
4/5
TrustpilotGood customer relations and regular…
Good customer relations and regular follow ups
We appreciate your kind words about our customer relations and follow-ups. We strive to provide excellent service and are glad you noticed our efforts.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
1/5
TrustpilotLiars telling me i have to pay 1 months…
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
5/5
GoogleFirst Class service from start to finish and very supportive and handle any issues and questions. Would recommend if selling your house.
Thank you so much for the review. Every happiness in your new home.
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Our tenants recommended by reeds rains ransacked our home, didn’t pay rent, utilities for a year and cleverly avoided eviction. All this supported by reeds rains Preston. Don’t know how they can sleep at night.
I’m so sorry you have had a bad experience with us. We aim to provide satisfactory service at all times. If you would like to provide more information regarding your experience with us please email marketing@reedsrains.co.uk and we will be able to look into this matter further. Kind Regards
1/5
TrustpilotHull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
5/5
TrustpilotA thoroughly professional outfit.Very…
A thoroughly professional outfit.Very helpful throughout.
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Thank you for your kind words :)
5/5
Trustpilotthe team at Gosforth they have sold…
the team at Gosforth they have sold three houses for me and my family not one hitch run the extra mileall the time with out a problem i think they are amazingjust amazing thank you so much for all your help over the last few years Mr cairns
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
5/5
TrustpilotReally Happy with the service from…
Really Happy with the service from Reeds Rains Sutton, in particular Nathan Gibson. He helped us greatly and always went above and beyond for myself and my partner!
4/5
TrustpilotA difficult year for us when dealing…
A difficult year for us when dealing with the estate of a bereaved relative in Scarborough. Everyone at the RR office in Scarborough have been helpful and professional throughout. Huge thanks to Rebecca and the team for your support.
5/5
TrustpilotAbsolutely fantastic service
We recently bought our first house that was marketed by Reeds Rains St Helens, and cannot recommend them highly enough. Jane Kerrigan in particular was fantastic, and responded to all our enquiries very quickly, and was great at dealing with the solicitors and speeding things along. We will definitely be using them again in the future, and would advise anyone else to do so also!
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
We're so glad to hear you had a positive experience with our staff. Their friendliness and helpfulness are important to us, and we're happy to know they made your visit enjoyable.
1/5
TrustpilotProperty management
If I could give it a zero I would Property management on fully managed let USELESS…… save your money Go to a company which actually manages a property The list is endless …… inspections not carried out properly, rent increases not done, no action taken for 6 months on a child safety issue , damage in property not investigated, emails not responded to …. Rubbish rubbish company
5/5
TrustpilotProfessional Friendly Service
Professional approach in every aspect of the process and frequent communication and updates
We appreciate your kind words and are thrilled to hear that you found our approach professional and our communication clear throughout the process. We strive to provide a positive experience for all our customers, and your feedback is valuable to us.
1/5
TrustpilotReeds Rains ilford
Reeds Rains - Ilford, Cranbrook roadExtremely unpleasant to deal with. I had been calling every single day for a week regarding a rental property advertised to be told someone will call back. However no one ever did. I called yesterday complaining to Bernard, the branch manager emphasising the lack of customer service. He also told me he will call me back. To no surprise i did not get a call back. Called in to find more excuses and then was being told what and how to leave a review. I stated i wanted to complain and i was told to send the complain to the person i would be filing the complaint against! LoL! I have never come across such a counter intuitive demand before. DO NOT use these guys. They have such a disgusting attitude. Anyone wanting to rent out their property, do NOT use them. They do not care about whether your property needs to be rented out or not. This could very well have been a happy landlord whose property has been rented. However it is not the case due to this embarassing property agents and the manner in which they deal with customers. I will be taking this further to HR or MD. I am leaving review on every platform to raise awareness. Stay well away from these guys!
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