Every review we hold for the Evesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleByron carried out the remortgaging of our property, which also involved paying off our Help to Buy Loan and taking out life/health related insurances. We could not recommend Byron more highly to anyone looking for a Mortgage and Protection Consultant! Throughout the whole process he has always gone above and beyond, taking the time to explain even the smallest detail. We will definitely be using Byron again in the future due to his wealth of knowledge and personable approach. Would highly recommend.
Charlotte · 23 October 2022
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleByron has been the mortgage broker for myself and my sisters mortgage. We felt from our first conversation that he explained things in a way that we could understand, he talked us through the full process and the work he puts in to finding the best mortgage at the best time is evident. He is quick to respond to enquiries, professional but friendly and approachable and we would happily use his services again for piece of mind and an the availability of someone to explain the jargon in layman’s terms. Five star service ⭐️ ⭐️⭐️⭐️⭐️PositiveResponsiveness, Professionalism
Tammy · 23 October 2022
Agent replied · 22 October 2024
Many thanks for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan highly recommend India and team in Evesham for property lettings. After a three year tenancy came to an end, the process of finding a new tenant began quickly. A new tenant was in within days of the old moving out. Thankyou India for your excellent service 😁 …
Charlotte · 10 October 2024
Agent replied · 22 October 2024
Many thanks for your marvellous 5* review and recommendation Charlotte. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLettings Manager India is superb, cheerful and helpful.
A pleasure to deal with.
Stephen · 9 December 2025
Agent replied · 8 January 2026
Thank you for your kind words! Our team at Lettings Manager India strives to always provide excellent service with a smile. We're happy to hear that we could make your experience a pleasant one. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotSimply the best!!
Firstly, we must thank the Broadway office for everything they did for us from our first viewing until completion day.
Amelia is very professional and also extremely knowledgeable. Affable and friendly she navigated us through some potentially difficult situations. Supported by Emily ( very supportive and Joe, Amelia has created a great team who will be there for you Whenever needed. We cannot recommend them highly enough. Thank you for everything you did for us, we are very grateful. Gavin and Tracey Morris
Gavin · 29 September 2024
★★★★★ 1/5
TrustpilotTried ringing the Stratford branch and…
Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.
Customer · 8 March 2026
★★★★★ 5/5
GoogleThank you India and Katie for being so helpful
C · 9 December 2025
Agent replied · 8 January 2026
"We're thrilled to hear that India and Katie provided above and beyond service! It's our pleasure to have them on our team. Thank you for choosing our business! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner was moving into our first renting property, we had India to help us, we had major hiccups throughout the process but she kept us informed on every single change. India was great and we would highly recommend her ❤️
Anna · 10 October 2024
Agent replied · 22 October 2024
Thank you for your glowing 5* review and recommendation Anna. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura Goodson, a newcomer to the world of estate agency, was a total delight to meet! Extremely helpful, smiley, bright & cheery! We felt that she listened properly to our wishes, what we are looking for and what we really are not remotely interested in. She followed this up, pretty well immediately, by sending us details of two more properties that ticked most of the boxes. Thank you Laura for your continued support.
Sally · 23 October 2022
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeah was really quick to respond to my enquiry, really helpful, really enthusiastic
Sj · 10 October 2025
Agent replied · 22 October 2024
Hello sj,
Thank you for your wonderful 5* review! We're delighted to hear that Leah was quick, helpful, and enthusiastic in responding to your enquiry.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleThis review is for Byron Eacock mortgage consultant.
We had seen two mortgage advisors before Byron and we felt they weren't helpful at all and any questions we asked as first time buyers we felt we were made to feel stupid. We then had a meeting with Byron and he went above and beyond for us from the start and nothing was too much effort. Honestly an amazing service from Byron, and he got us a great mortgage deal (a lot better than the other two advisors offered) He has made the whole process as first time buyers as relaxing as it can be, and was there every step of the way. We will definitely be using Byron again in the future when needed. Thanks Byron.PositiveResponsiveness, Quality, Professionalism, Value
Alice · 23 October 2021
Agent replied · 22 October 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleMy wife and I recently bought a property in Fladbury through RA Bennett and we could not have been more pleased with the service from Natasha at the Evesham office. Professional, friendly, clearly knew her profession and also the local area and helped us with an issue further down the chain which she didn't have to do but did and really helped bring the chain to a conclusion. Would highly recommend Natasha and the team for anyone looking to put the property on the market.PositiveResponsiveness, Quality, Professionalism
Mhr · 23 October 2021
Agent replied · 22 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 2/5
GoogleWe sold our house through them last year, they were OK, though we felt a bit like they didn't have our best interests at heart.
We dealt with Jenna, and while she was pleasent enough, things didn't go particularly well.
Firstly, she tried to charge us an extra fee (~£200) for our photos, despite RA Bennetts' fees being the highest in the area. We disputed this, and managed to get the fee dropped, which we were happy with as an outcome, but feel that for the sake of the transparency of the review that others should be made aware.
It took a while to sell, despite their promises to sell quickly. After making us drop our price, we eventually sold, below the revised asking price.
As the sale went on, Jenna got us to drop our price even further, "to maintain our buyer," but we felt like we were badgered to do so. This was particularly galling, as their fees were fixed, meaning we lost money, while they didn't! We felt that they were more interested in the buyer, than us, which isn't what you want from an Estate Agent.
We had a lengthy problematic sale, which was partly down to us and partly due the poor housing stock in Evesham, with us pulling out of a few sales due to bad surveys and an unwillingness for sellers to negotiate - even though we had also dropped our own price to keep our own buyer, and ours wasn't even due to survey reasons.
We also heard a troubling report from another agency in the area that Jenna hindered our offers to buy, by casting doubts on our seriousness as buyers, making any offers with other agents unobtainable. When we challenged this we were assured that this wasn't the case, but our trust had been completely lost.
In an odd twist of fate, we ended up communicating with our buyer directly, cutting Jenna out of the conversation, and making the process a lot easier.
Ultimately, due to feeling trapped between a rock and a hard place, having exhausted any avenues to buy successfully, and feeling like we were being blocked by both RA Bennett (though unsubstantiated) and by other agents, we moved out of the area completely.
Mercifully, we were put into a situation where we didn't have to corroborate our position with RA Bennett to make a successful offer, thus eliminating Jenna, and RA Bennett from the equation, allowing us to move forward without hindrance.
Personally, I would not use RA Bennett to sell a property again.
M · 23 October 2021
Agent replied · 22 October 2024
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving put our house on the market in February 2020 we had no idea what was about to happen! Thankfully Jenna, Natasha and Amelia were on hand every step of the way. The team did what they could to make it all as pain free as possible and were always on the end of the phone or email. They were all professional but also kind and reassuring. We can not thank them all enough for all their support from start to finish.PositiveProfessionalism
Emma · 23 October 2021
Agent replied · 22 October 2024
Thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleEvesham branch constantly sending me details of wrong type of houses, even though I have emailed them 6 times, spoken to them on the phone and unsubscribed from marketing, but still they send me wrong types of houses.
I’ve been told branches are targeted to send so many emails, make so many calls etc a week, so basically they are just spamming their customer base.
Ended up blocking their account to spam folder.
Would suggest anyone looking to sell a house looks elsewhere, as buyers like me avoid them.
Norton · 25 February 2025
Agent replied · 8 August 2025
Hello Norton,
Thank you for sharing your feedback. I'm sorry to hear about your experience with our Evesham branch. We take your concerns seriously and would like to address them. Please contact us at review@countrywide.co.uk so we can assist you further.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend RA Bennet, professional throughout and highly efficient. Isobel has been an absolute star for us. Her and the team clearly work really hard to get fast leads and keep you informed along the way. You don’t have to chase these guys and they’re a pleasure to work with. Wouldn’t use anyone else in future.
Leah · 27 December 2023
Agent replied · 22 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDion was of great use she really helped would recommend here anyday and anytime she was kind and ever so helpful when I did the viewing
Fortunatemelinda · 7 April 2025
Agent replied · 22 June 2025
Thank you so much for your wonderful review! We are thrilled to hear that Dion provided you with such great assistance. We truly value your recommendation and hope to see you again soon. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotTypical lying horrors
I won’t say which dump we had to deal with but they have to be the worst one, I have ever dealt with. Suffice to say they’ll do everything to get you to sign, and then after that, surprise surprise, flats not finished with essential work, then they state ‘well we don’t have to because you didn’t ask’ and then ‘well you’re signed now’
Also, they use questionable credit agencies to do checks as well that also ultimate people half way through applications to pay off debts that they are already paying, otherwise you can’t buy or rent.
Genuinely couldn’t make this up! Absolutely shocking and not one f___ given by them. Audacity is the only word I’d use to describe them.
Sadly this is that state of the UK now. No one cares at the top, so that filters down.
Genuinely regret choosing them
Real · 2 May 2024
★★★★★ 5/5
GoogleWe have a flat they we rent out that was vacated just before the Pandemic struck. As soon as was feasible Matthew Lewis was on the ball and a new tenant was found but unfortunately could not move in until the block of flats (it is a over 55's sheltered accommodation) would allow new tenants in. Matthew ensued that the new tenant was moved in with the minimum of delay once permission was given We were kept informed at all the stages of the transaction and Matthew was very professional throughout and is very personable. We would recommend Matthew and R.A. Bennetts to anyone looking for a rental management team.PositiveQuality, Professionalism
David · 23 October 2020
Agent replied · 22 October 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleFirst class service. We are at the end of the process of buying a house and selling our own through RA Bennett. The whole process has been a breeze. Jenna in particular is really helpful and knowledgeable and has helped us understand some of the legal jargon when we haven't been able to speak with our own solicitor. The sales team are really driven and we felt very well looked after in what needed to be a quick sale of our house. Thank you to Jenna, Jordan, Natasha, Chloe and team!
Katie · 23 October 2020
Agent replied · 22 October 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
★★★★★ 5/5
GoogleEmail received from client..
Hi Jenna,
Happy new year to you. We have settled in very well and are enjoying our new home. I have tried to to do the google review but had problems logging on. Please feel free to use the following: We are extremely happy with the service we received from RA Bennetts (Evesham) under the management of Jenna Webb. The staff were very efficient and communicative and shared our goal of selling our house as soon as possible at the desired price. As well as professional they were friendly and very personable which made the experience easier. Jenna and her team were always there when we had queries or needed advice. I highly recommend RA Bennetts (Evesham) and would use them again if we were ever to sell our new home.
All the best to you all.
Lucia
Jenna · 23 October 2020
Agent replied · 22 October 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 1/5
TrustpilotIf i could i would give 0 starts.
If i could i would give 0 starts.
Was buying a house and they are highly manipulating they tell you that you have to use their solicitor and their morgage advisor because otherwise they wont sell you the house.
Which is a scam dont believe them the seller has no say in what solicitors or morgage advisor you pick. They said the same lie to 2 other people I know because they try to push on getting their solicitors and they WILL scam you on the quote.
Kalia · 21 March 2024
★★★★★ 5/5
GoogleExcellent Service
We have just sold our house through R A Bennett's and cannot thank them enough for their help and support during this process. From the first meeting, Jenna and her team, Annabelle, Jack and Jordan, have been professional and knowledgeable. I liked that the team visited the house before carrying out viewings, so they could answer all questions from potential buyers. Once the offer was accepted they were still there to to answer questions and chivy solicitors along. We would, and have, recommended them to anyone looking to sell their home, you will be in safe professional hands that go that extra mile at what can be a stressful time.
Lorna · 24 October 2019
Agent replied · 22 October 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleI recently viewed a property with Katie Greenhill and I can’t recommend her enough. She was incredibly friendly, approachable and patient, answering all of my questions thoroughly. She also took the time to explain the process and what to expect, which made everything much clearer. A really positive experience!
Agne · 15 November 2025
Agent replied · 22 November 2025
Thank you for your kind words, we are so glad to hear that you had a positive experience with Katie. We pride ourselves on providing excellent customer service and it's wonderful to know that she was able to help you and answer all of your questions. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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