Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt's completion day, early in the morning, and I'm too wired to sleep any more, so it seems like a perfect opportunity to tick another item off the humongous moving house to-do list by publicly singing the praises of William Rose.
We met Jay at a viewing of a property we were possibly interested in, then invited him around to value the house we were selling. I was very sceptical from the start about engaging a full-service local estate agent, when, let's be honest, I could have used Purple Bricks for about 1/3 of the cost. But we quickly warmed to Jay, who came across as straight down the line, not at all pushy, and that he really could not do enough to help us. Cutting a long story short, we ended up both selling and buying through Jay. After four months of having him work for us, do I have any regrets about paying triple the Purple Bricks price? Not a single one. He has worked absolutely tirelessly for us and has been worth every penny.
What's been good about Jay? Too many things to list exhaustively but here are a few. He gave us a realistic valuation of the property we were selling and delivered on it. The photos we had taken of our property were fantastic. He found us a committed buyer who we have had every confidence in from the point they made an offer. He is always available, and happy to chat about any aspect of the moving process. He has been on top of the full chain at all times, pretty much doing the job of other agents further up the line just to keep things running smoothly at our end. At one point we were offering on a property being sold by another agent. He was fully behind us, even though he knew there was a possibility we'd go for one on his books. And to top it all off, he's a thoroughly nice guy, so the many, many calls we've had over the last few months have always been pleasurable. I don't remember speaking to any other estate agent where I have actively enjoyed dealing with them, and not had some niggling doubt that they are trying to rip me off.
If you are considering moving, use these guys with total confidence. Sure, it's not as cheap as the online services you can get these days, but it's absolutely worth it.
Joe · 20 June 2020
Agent replied · 19 June 2024
Thank you for the lovely review. I am really glad that you was happy with our services and we have changed your view on estates agents. I know it was a stressful last couple of months for you but was glad to help. I'm sure you and your family will be happy in your stunning new home. Jay
★★★★★ 5/5
GoogleI was extremely satisfied with the service provided by William Rose, who sold my Mothers apartment for me recently. They offered sound advice from the start and supported me through the whole process up to and including the day of completion. Their communication skills are excellent.
Gillian · 20 April 2024
Agent replied · 24 October 2024
Thank you, Gillian, for your wonderful review! We’re so pleased that we could support you through the sale of your mother’s apartment. Clear communication and sound advice are what we strive for, and we’re glad we could provide that throughout the process.
★★★★★ 5/5
GoogleA fantastic company. I felt that Jay, who I mainly dealt with, was really invested in my property. He was available to answer questions, help and provide moral support throughout the process, I was always able to get hold of him and all my emails, phone calls etc. were responded to immediately. I honestly couldn't recommend William Rose more to anyone wanting to buy or sell.
Toni · 24 October 2024
★★★★★ 5/5
GoogleGreat service. Particularly appreciated all the WhatsApp updates and contact when things needed doing. Would recommend.
Lee · 9 April 2026
★★★★★ 5/5
GoogleBuying was very easy and efficient with William Rose thanks to Gokhan. He was very professional and easy to work with during the process.PositiveResponsiveness, Quality, Professionalism
Flamur · 20 June 2021
Agent replied · 19 June 2024
Thank you for taking the time to leave a positive review. Glad you was happy with the service
★★★★★ 5/5
GoogleI thoroughly recommend William Rose estate agents. Jay Williams dedication, kindness and all round professionalism has seen us safely through a very difficult probate sale. I have been impressed and am extremely happy with the service provided.
Dave · 25 August 2024
Agent replied · 24 October 2024
Thank you, Dave, for your kind words and recommendation! We're thrilled to hear that Jay was able to guide you through the probate sale with such dedication and professionalism. We're so pleased you’re happy with the service we provided. Your satisfaction is our top priority!
★★★★★ 5/5
GoogleFantastic service throughout, Jay kept us informed through the entire processes and did a fantastic job managing a delicate and challenging transaction. Delighted with the service, thoroughly recommended.
James · 20 June 2020
Agent replied · 19 June 2024
Thank you for your review. Yes it was definitely a challenging sale and happy we got there in the end. Hope you and your family enjoy your new house.
★★★★★ 5/5
GoogleA big thank you to Jay, Gok and Sean for selling my house. Would not hesitate to recommend William Rose.PositiveProfessionalism
Elizabeth · 25 October 2021
Agent replied · 19 June 2024
It was a pleasure dealing with you. I know you had a bad experience with another agent previously so really happy we got you sold. All the best for the future.
★★★★★ 1/5
GoogleThey are not very helfpul. Absolutely 0 verifacation of the seller. The information does not go through to the buyer at all. Overall I was misled I will close before the new stamp duty and made an offer over 9 weeks before but appears only my money waster. Do not use them
Ewelina · 3 March 2025
★★★★★ 5/5
GoogleVery professional offering good advice on the best time to sell and getting us a really good price. Would thoroughly recommend the team at William Rose. It was quite a stressful time as we were making the move to Devon and knowing they had it all in hand really helped.
Alison · 24 August 2023
Agent replied · 19 June 2024
Dear Alison, thank you so much for the positive feedback and 5 star rating, we really appreciate it! Best of luck with your move down to Devon!
★★★★★ 5/5
GoogleThe team at William Rose found our buyer for out flat in South Woodford. They were great with their communications, guiding us through the process, and absolutely fantastic helping us when we got massively delayed by our truly terrible conveyancing solicitors. Highly recommend!
Rowena · 21 January 2024
Agent replied · 19 June 2024
Thanks for your positive feedback and 5 star review Rowena, we really appreciate it!
★★★★★ 5/5
GoogleWe are currently able to receive services from William Rose. We are very satisfied with their attitude. Thank you for your help Richard and Dominic. You work quickly, efficiently and with respect.
Діанка · 15 September 2025
★★★★★ 5/5
GoogleTyshani and the whole team have been excellent. Always up front and honest across the whole buying process. Would recommend to everyone!
James · 16 December 2025
★★★★★ 5/5
GoogleTyshani and Sean did a great job communicating between all parties and making the entire process less stressful.
Br · 16 January 2026
★★★★★ 5/5
GoogleWould recommend William Rose, excellent service, thanks to Jake.
J.M · 27 October 2024
★★★★★ 5/5
GoogleWe have recently purchased our house through William Rose (Gok and Sean). Both were so helpful throughout the process - very communicative, clear and concise, friendly and professional. We would recommend
Fiona · 25 July 2023
★★★★★ 5/5
GoogleAs an estate agent that works out of the area myself, I done some research on the local estate agents to instruct the most suitable one for my property that can handle everything and I came across Gok who was extremely approachable and was always happy to help with enquiries. He found me the best possible tenants within 3 days and was able to provide full reference reports with all the details I needed to know my tenants. I would highly recommend him to all landlords! ⭐️⭐️⭐️⭐️⭐️
Tony · 20 June 2023
★★★★★ 5/5
GoogleWe had the best experience with William Rose when trying to buy a house. The team were very responsive and helpful. Gok had the mostly friendly manner and was very responsive- as was Sean. I’m so glad to have worked with them both- thank you!!
Zeena · 24 August 2023
Agent replied · 24 October 2024
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with William Rose. Gok and Sean will be especially pleased to know they made such a great impression. If you ever need anything in the future, don't hesitate to reach out. Congratulations on your new home, and thank you again for choosing to work with us!
★★★★★ 5/5
GoogleI highly recommend William Rose, I recently used them when moving home and they went above and beyond what I expected.
Completely professional with great attention to detail, they made the process very pleasant.
Paul · 20 April 2024
Agent replied · 19 June 2024
Thank you so much for your glowing recommendation of william rose Paul! We're thrilled to hear that we were able to exceed your expectations during your recent home move.
Providing a completely professional service with great attention to detail is at the core of what we do, and we're delighted that this made your moving process pleasant and stress-free.
★★★★★ 5/5
GoogleVery professional, friendly and accommodating staff. Had lots of viewings over a three month period and during an uncertain market so had the valuation correct. Resulted in the sale of our property. Thanks to everyone at William Rose.
Paul · 21 January 2024
Agent replied · 19 June 2024
Hi Paul, thank you for the positive feedback and 5 star rating!
★★★★★ 5/5
GoogleI can recommend william rose estate agents to anyone wanting to sell their property. All the staff were very helpful and professional at all times. At every arranged viewing, a member of staff accompanied viewers to my property.
Angela · 29 May 2025
★★★★★ 5/5
GoogleJust rented my property through William rose. Have used another agent for the last few years, but will not be going back. Richard was both knowledgable and easy to deal with and the whole process was smooth.
Fat · 20 June 2022
★★★★★ 5/5
GoogleGok was a great pleasure to deal with and I must admit he made the process smoother! I would highly recommend the people at William Rose for further business as they are genuinely useful. Thank you again.
Hamit · 20 June 2022
★★★★★ 5/5
GoogleAmazing experience with William Rose, more specifically Tyshani. Extremely professional & great communication throughout all steps of the process. Would highly recommend
Kyle · 19 September 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
