Every review we hold for the Essex office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google⭐ Review for Christina at Roffeys Estate Agents
Christina has been a pleasure to work with supportive, responsive, and incredibly dedicated. She often went the extra mile, even working after hours to make sure everything stayed on track. Her communication was always clear, and she managed our expectations with honesty and professionalism. We really appreciated her patience and persistence, and how she kept the process moving even when things were uncertain. Thank you, Christina, for all your hard work and care it really made a difference.
Belgin · 29 July 2025
★★★★★ 5/5
GoogleI cannot recommend Roffeys enough. My partner and I have been looking for a flat for months now and we went to pretty much all renting agencies in Waltham abbey. All of them told us there was nothing available until we luckily went to Roffeys. We met Charlotte, who is such a kind and welcoming person. She offered us three options, we went for the second one and we will now be moving in soon. Very welcoming and helpful team! Thank you Charlotte and Katina.
Asmaa · 27 March 2024
Agent replied · 9 June 2024
Dear Asmaa, thank you for posting your positive Google review. Our friendly lettings team always strives to provide a first-class service and its most appreciated when this is recognised by our tenants. May we take this opportunity to wish you and your partner good health and happiness in your new home.
★★★★★ 5/5
GoogleI recently had the pleasure of using Roffeys Estate agents in Waltham Abbey to sell my house. From the onset, they were professional and friendly. Everything was explained clearly. They went above and beyond to help us with our very difficult and protracted sale, I can’t say enough to thank them for all they did. One person in particular, Christina, went over and beyond what is expected of any agent. She kept me informed and updated at all times. I cannot recommend this company enough. Excellent service with fabulous staff. Thank you so much for everything.
Lucy Butler
Lucia · 28 March 2023
Agent replied · 9 June 2024
Dear Lucy, Thank you very much for your glowing five star review. We always strive to go that extra mile and enjoyed acting as selling agent on your behalf. All the team at Roffeys wish you good health and happiness in your new home.
★★★★★ 5/5
GoogleNo matter how much I thank Christina enough! Our adventure began when my landlord lost his house to the bank and I had to leave the house. The story ended with me buying the house and staying there. Christina helped me a lot throughout this process. She pushed me through every step of the way. She solved every seemingly impossible obstacle by trying many times. I still can't believe how we accomplished all of this. We are very lucky to know her. Hope everyone knows such a hero in their life.
Batu · 28 September 2024
★★★★★ 5/5
GoogleA great experience with Roffeys when buying our first home. Christina looked after us incredibly well and managed almost the whole chain ensuring we got the purchase through before the Stamp Duty deadline. Christina was proactive and constantly kept us in the loop, reassuring us that it would be a smooth process and going that extra mile. I would definitely recommend Roffeys and Christina to family, friends and strangers alike. We'd be sure to use them again.
Conor · 16 April 2022
Agent replied · 13 June 2024
Dear Conor, thank you for your positive review regarding the great experience you had with Roffeys when buying your first home. As a family-run independent business our aim is to please no matter how complex a chain may possibly be. All at Roffeys wish you good health and happiness in your new home.
★★★★★ 5/5
GoogleWonderful service from Roffeys when renting a property during the pandemic. Charlotte and Katina had been so helpful, kind and determined to support me in finding a property and I couldn't be happier with the level of service as a tenant. I am very thankful for their help and would highly recommend as a lettings agency.
Jess · 28 March 2022
Agent replied · 9 June 2024
Thank you Jess for your glowing review. Should you require our services in the future the team at Roffeys will be pleased to assist. In the meantime, we wish you every success and happiness in your new home. Kind regards, Peter and Katina Roffey (directors).
★★★★★ 5/5
GoogleMy Wife & I have recently bought a house through Roffeys. From start to finish (which took several months, because we couldn't find anything that we liked), Peter & Maureen were extremely helpful & attentive. …
Graeme · 16 April 2019
★★★★★ 5/5
GoogleA first class service from Peter and Christina. Very professional and knowledgeable with a wealth of experience. As friendly as they are proactive. Sold and completed in less than 8 weeks! Would highly recommend.
Steve · 30 June 2024
★★★★★ 1/5
GoogleThis company is unprofessional receptionists very rude they can't even bother to call you back. If you are using Roffeys to rent your property your mad. Staff very lazy
Bulletmagnet · 16 April 2022
Agent replied · 11 June 2024
Dear Bulletmagnet, that is an interesting name. We do not employ receptionists as such, only dedicated, highly professional and hardworking lettings consultants, ever-willing to go the extra mile to provide an exemplary service to our many … More
★★★★★ 5/5
GoogleI first bought a property via the Waltham Abbey branch in 2007. Eleven years later I used them to sell my flat. They also acted on my behalf a couple times in between. …
Roger · 16 April 2019
Agent replied · 11 June 2024
Thank you Roger, so pleased all went well and we're very happy to have been of assistance. All the very best for the future. From team @ROFFEYS
★★★★★ 5/5
GoogleAbsolutely amazing so helpful and friendly staff
Karen · 28 March 2023
Agent replied · 11 June 2024
Thank you Karen for your review, we wish you all the very best in your new home.
★★★★★ 1/5
GoogleA simple phone call to obtain a rental/sale valuation was met with an abrupt "We don't do valuations unless you're selling the property."
Well, all of your local competitors do? Three subsequent phone calls to neighbouring estate agents we're all helpful and professional.
Nigel · 16 April 2021
★★★★★ 1/5
GoogleWhere do I start. Now that we are finally done with these idiots here's part of our story. New tenants in, all seems good for a few months. Then missed payment without agent noticing and we nearly missed mortgage payment as a result. After …
ROBERT · 16 April 2020
★★★★★ 5/5
GoogleId like to say a big Thankyou to the sales department at Roffeys.I felt they were very professional and polite at all times,they kept me informed with regular updates about the progress of buying a property from them which gave me great peace of mind.I would recommend them 100%.
Ocal · 16 April 2017
★★★★★ 5/5
GoogleI have been extremely impressed with the 1st class estate agency provided by Peter, Christina and everyone else at Roffeys. The marketing, viewings and support are all extremely professional and I couldn't think of a better personal service. Thanks guys, Rob Shaw
Rob · 14 June 2014
★★★★★ 5/5
GoogleWorked with Roffeys for many years. Always found them professional and helpful and experienced when dealing with landlord or tenant side.
Barbara · 16 April 2019
★★★★★ 5/5
GoogleWE BELIEVE THE REVIEW FROM D TAG POSTED 9/12/2019 IS A FAKE REVIEW.
Charlotte · 16 April 2020
★★★★★ 5/5
GoogleGreat estate agents. Helpful and hassle free. Highly recommended
Wojtek · 16 April 2018
★★★★★ 1/5
GoogleRating only, no written review.
Fran · 28 March 2023
Agent replied · 11 June 2024
We are happy to respond fairly and objectively to all given ratings, but it becomes rather difficult where no comment has been made.
★★★★★ 5/5
GoogleRating only, no written review.
John · 28 March 2023
Agent replied · 11 June 2024
Thank you John for giving us a five-star rating, we always strive to please our clients.
★★★★★ 5/5
GoogleRating only, no written review.
Agnes · 16 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
