Trusted Agent profile
★★★★★
50 reviews across 1 platform
83 Hart Road, Thundersley, Benfleet, Essex SS7 3PB
Robert Michael's Essex office at 83 Hart Road is rated 4.9 out of 5 across 50 reviews on 1 platform, including 50 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
GoogleElaine was absolutely fantastic from start to finish. Explained everything in detail, made additional arrangements with the landlord to help me and communication was amazing. Cannot fault Elaine and we are very happy to be in our new home which was made with ease but such a great agent.
5/5
GoogleThank you for a stress free experience without receiving any confusing unhelpful emails on a Friday afternoon, . Like to say thank you to Elaine who initially took my referral, I respect her wide knowledge of the property market, also thanks to Steve, Carol and Dean for managing the sale of my flat in a friendly , approachable, professional way thank you
5/5
GoogleWe have been a tenant through Robert Michael's for many years now, after our landlord moved across to this Estate Agent. We have always found RM to be extremely helpful supportive and easy to deal with. We have actually been with our Landlord in the same property for 12 years, and have a great landlord/ tenant relationship. Any issues are quickly dealt with in a professional, speedy manner. You would have to go a long way to find better treatment from an agent / landlord. There is also continuity of staff and we still have the same Agent dealing with us as we did on day one of RM taking over the management of the property. Would highly recommend this Agent. Please not My wife and I, are not related in any way to the Robert Michael's Estate Agent or its staff. This is our own independent review of the service and experience of what we have received!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDean went above and beyond of what was ever expected and made it a very easy transaction. I would definitely recommend Dean and his team. Thank you very much for all your hard work.
5/5
GoogleI ha ve used Robert Michael a couple of times over the last 10 years and have never had anything less than A1 service. I originally used them as my parents bought and sold through them some 30 plus years ago, they are a long standing and well regarded business in the local community. I’m not someone who is easily impressed, however I give credit where credit is due and I would not hesitate to recommend Dean and his team for both estate agency and rentals having had personal experience of both sides of the business. Keep up the good work!
5/5
GoogleDean and his team were fantastic all the way through the sale of my property, helping with any query that arose to ensure the sale went through as quickly as possible. Communication was over and above what I have experienced from other agents in the past. I would highly recommend them to anyone.
5/5
GoogleCan’t fault Dean and his team. His valuation was spot on and sent numerous viewers. Even did a couple of the viewings when we were busy. During the sale of our property they went above and beyond including chasing solicitors and the other estate agent, to minimise our stress. Fantastic service for a comparatively small, fixed outlay, very friendly, professional and efficient throughout our dealings. Don’t get ripped off with other agents charging up to nearly 2% (note they don’t include vat either). Dean was completely up front and at a price that even shocked our solicitor who said it was a long time since his bill was higher than the estate agents. HIGHLY RECOMMENDED
5/5
GoogleDean, Elaine and team have been wonderful throughout this process: responsive with any queries from us, and in immediate contact with anything we needed to know about; fantastic at tracking and chasing progress and actions needed with all … More
5/5
GoogleWe were recommended to engage Robert Michael Estate Agents to sell our property & are so pleased we did. Dean Ellis proved to be the most professional & competent Agent in securing a purchaser & completion. Whatever was needed in the way of … More
5/5
GoogleDean was helpful and responsive to our queries.
5/5
GoogleDean and Elaine were amazing at supporting me in buying my first property. Always available to answer any query I had. Happy to clarify anything that I did not understand. Amasing service. Thankyou.
5/5
GoogleWe have worked with Robert Michael Estate Agents for a number of years renting out a property. When we made the decision to sell the property, Dean ran through everything involved from start to finish, helped us with any tenant queries, listed & photographed the property, found a buyer and kept on top of communication both sides of the sale.
5/5
GoogleI have been with Robert Michael Estate Agents for years now and I can honestly say that I have never ever been disappointed in there service. I give them a full 5 stars, and no I am not a family member in any which way or form. I am just an ordinary tenant who has been very happy with them indeed. Never have I been let down by them in any way, they are very reliable, honest and very trustworthy in every respect. My landlord of 26yrs now is absolutely fantastic and I couldn't wish for a better one . I have every faith in this company and my landlord too. Oh and the 5 stars I am giving is from a person with an absolute genuine smile . they are also Easily to contact in an emergency too. All of there staff and the people who do all there maintenance work as well are all so very friendly. Like I say I have been a tenant for 26yrs and I will continue to be there tenant , I couldn't ask for a better Estate Agents .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAmazing service very friendly and professional and will always go out of their way to help you the best they can. When I moved into my flat the previous tenants hadn’t had the carpets cleaned or the oven cleaned so they had this done ASAP the also had the hallway walls painted as there were a lot of scuffs from previous tenants. On leaving the flat they returned my full deposit even though there were a few scuffs to the walls and explained it was general wear and tear. To the guy with the review terrible review about deposit back... it is stipulated in your contract that the carpets and oven has to be PROFESSIONALLY Cleaned as do contracts for all their tenants and if this isn’t done then the fee for hiring people to do this WILL be taken from your deposit... that is why they take a deposit. This is not a reflection on them as estate agents and are in forcing the contract for the properties they are leasing on behalf of other people. As said above they are professional, friendly and all around lovely people. Would and do recommend them to everyone!
5/5
GoogleI am a Landlord and have used Robert Michaels for a number of years. The team is both professional and friendly and they have always provided the right tenants whenever the need arises. With an established process, outstanding communication and attention to detail their service is always impeccable. Thank you for all your help...
5/5
GoogleThis company has been an absolute pleasure to deal with. so easy and quick to resolve any problems. They are So friendly and reliable, They treat you fairly and never be little you, they always hear you out and help in any way possible. I would highly recommend this company to anybody
5/5
GoogleI honestly cannot recommend Robert Michael Estate Agents enough. They always answer their phones, and respond to queries promptly. The team are very friendly and clearly very experienced, I would say they've exceeded my expectations of the service expected from an estate agency. I would certainly use them again.
5/5
GoogleHave been dealing with this estate agents now for over 3 years. Elaine has always looked after me, got things fixed when needed on time as promised and has been very flexible and accommodating to me and my family. … More
5/5
GoogleWould highly recommend Robert Michael. Dean and his team were always helpful and went the extra mile to ensure a trouble free sale.
5/5
GoogleGreat staff and many thanks to Dean Ellis
5/5
GoogleFirst class service. Highly recommend
5/5
GoogleI'm really impressed on the first impression of meeting the agent, her manner of approach, good communication skills, was top notch.
5/5
GoogleI would like to thank Robert Michael estate agents and the staff, for all there help they gave me when buying my house, it took the stress away from me, and if I had a query I could phone them anytime and they would be more than happy to help me, I would recommend them to anyone who is thinking of buying or selling a house.
4/5
GoogleThey made the letting process seamless and convenient
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Michael's Essex office has 50 reviews across 1 platform: 50 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Robert Michael is rated 4.9 out of 5 across all 50 reviews, and 4.9 out of 5 on Google from 50 reviews, checked 9 October 2026.
Robert Michael, 83 Hart Road, Thundersley, Benfleet, Essex SS7 3PB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.