Trusted Agent profile · Southend-On-Sea

Martin and Co Southend-On-Sea reviews

2.5

★★★★★

1,145 reviews across 2 platforms

, 228-230, The Victoria Shopping Centre, Southend on Sea, Southend-On-Sea, SS2 5SP

Martin and Co's office in Southend-On-Sea, at , is rated 2.5 out of 5 across 1,145 reviews on two platforms, including 295 Google reviews rated 4.1.

Google logo

4.1 / 5

295

Reviews on Google

This office

Trustpilot logo

850

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.

1/5

Trustpilot

RUDE,IMPATIENT AND TOTALLY SHOCKING…

RUDE,IMPATIENT AND TOTALLY SHOCKING CUSTOMER SERVICE..FIRST AND LAST TIME. LEFT A BITTER TASTE IN MY MOUTH.NEVER AGAIN.

Eseosa · 29 May 2019

1/5

Trustpilot

WORST SERVICE STAY AWAY ..LANDLORDS…

WORST SERVICE STAY AWAY ..LANDLORDS CHOOSE A BETTER AGENCY... YOU ARE GIVING MONEY TO NOTHING

RK · 25 February 2020

5/5

Trustpilot

Have always had a great experience…

Have always had a great experience dealing with Martin & Co

RB · 25 February 2021

1/5

Trustpilot

Pretty useless

If you can, stay away. Very rude. They don't call back. Also not honest.

Elen · 11 February 2020

1/5

Trustpilot

Awful service provided my Lettings!!

Dear Sir/Madam,

Oliver · 31 October 2025

1/5

Trustpilot

Unprofessional stuff

Unprofessional stuff. Stay away!

Ted · 14 March 2022

4/5

Trustpilot

Professional and efficient team in…

Professional and efficient team in Derby.

Jeremy · 15 November 2021

5/5

Trustpilot

Great to deal with I've been with them…

Great to deal with I've been with them for 4 years

Wayne · 4 November 2020

1/5

Trustpilot

Staines Branch.

Staines Branch.Still haven’t received my deposit back 5 months later. Terrible communication.

Carla · 27 June 2020

1/5

Trustpilot

such rude people working there

such rude people working there. Kept my deposit. They are so unprofessional its unbelievable.

Iram · 12 June 2019

1/5

Trustpilot

Bad customer service

Bad customer service, constantly lied to regarding available properties, rip off admin fees. AVOID

Josh · 22 February 2019

4/5

Google

Have used Martins as letting agents for two properties for around 7 years with no major problems.

Robin · 24 June 2014

1/5

Trustpilot

Shocking customer service. Ignoring emails and phone calls. Not helpful at all, better to rent from different agency. Not recommended at all.

Shocking customer service.

Kamil · 20 December 2021

1/5

Trustpilot

I was I about buy a house in Birmingham…

If you ever want to buy house ,then avoid this Martin&co scammers

Aza · 5 August 2019

4/5

Trustpilot

Have a house with these guys fully…

Have a house with these guys fully managed. Very good Service

Sean · 24 December 2019

4/5

Google

All handled very efficientlyPositiveProfessionalism

Ian · 25 August 2021

5/5

Google

Rating only, no written review.

Shane · 24 August 2025

1/5

Trustpilot

1 star is too high

1 star is too high. Truly awful at what they do.

Lloyd · 22 June 2019

5/5

Trustpilot

All the staff at Martin & co have been…

All the staff at Martin & co have been amazing

Phil& · 14 October 2019

5/5

Google

Very helpful

Emma · 9 August 2025

1/5

Google

Dreadfull..... dreadfull service and very inexperienced and uneducated unprofessional staff.

DARK · 23 June 2019

1/5

Trustpilot

Worst agency ever.

Worst agency ever.Stay AWAY!!!

Nick · 3 May 2021

1/5

Trustpilot

Absolutely diabolical..

Absolutely diabolical... rude, unprofessional,judgemental. I wouldn't recommend them to anyone

Jacqueline · 18 June 2019

5/5

Trustpilot

5 star service and great assistance…

5 star service and great assistance from Pauline!

Adam · 18 March 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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