4/5
GoogleMartin & Co have been looking after our property for over 10 years. They inspect the property every six months and warn of any potential problems and we have found them to be very informative and helpful.
Trusted Agent profile · Southend-On-Sea
Martin and Co Southend-On-Sea reviews
★★★★★
1,145 reviews across 2 platforms
, 228-230, The Victoria Shopping Centre, Southend on Sea, Southend-On-Sea, SS2 5SP
Martin and Co's office in Southend-On-Sea, at , is rated 2.5 out of 5 across 1,145 reviews on two platforms, including 295 Google reviews rated 4.1.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-On-Sea.
Reviews
Every review we hold for the Southend-On-Sea office, from every platform, shown as written. First names only.
Google3/5
TrustpilotCommunication is really bad
Communication is really bad. You have to chase them time and time again. It takes a couple of phone calls before you finally get in touch with them.
1/5
TrustpilotNot trust worthy
Not trust worthy. Agents Don't care in providing good customer service.
1/5
TrustpilotNo communication and very poor time keeping
Terrible. No communication - left waiting for 40 minutes for viewing with no answer from the office and no communication from the agent Umarr.Avoid these if you want professionalism or communication.
5/5
TrustpilotExcellent Chelmsford- branch
John Frost gives a professional, service, his communication is very good, and we highly recommend him as we won't hesitate to use his services again.
1/5
TrustpilotCheltenham branch
I have received awful customer service from the Cheltenham office.A very disappointing and upsetting experience indeed. Please avoid at all costs!I will be writing a letter of complaint to the head office.
1/5
GoogleTerrible service. As a person who lives near a property they manage. Gardens have rubbish and furniture fly tipped in them. They take forever to remove the things, if they do at all.
1/5
TrustpilotOutrageous conduct from lettings
Outrageous conduct from lettings , booking appointments to view and then letting the property, rude on the phone to boot!
1/5
TrustpilotThis was an excellent company.
This was an excellent company to deal with when they first came onto the market, they are now on a par with other estate agencies.
1/5
TrustpilotThis letting agent is horrible
This letting agent is horrible. They charged me hundreds of pounds for minor dust on the flat skirting. Don’t deal with them if you don’t want to lose your deposit.
4/5
GoogleFerndale Baptist Church has used Martin and Co for a number of years to act as agents for the lease of a property owned by it. We have found them consistently efficient and helpful.
1/5
TrustpilotNot sure how they survive as a…
Not sure how they survive as a business. No customer service no one is interested or replies to emails or phone callsCalled into office last week no one could help
1/5
TrustpilotZERO STAR!
ZERO STAR!A careless company with no support and no response to complaints. They cannot handle the tenants and their approach is full of misinformation. Please avoid them!
1/5
TrustpilotWell I can say one thing they are very…
Well I can say one thing they are very consistent. Absolutely the worst company in the rental market.. Biggest mistake ever was to rent of this letting agent!!
1/5
TrustpilotMost rude about my house and chances of…
Most rude about my house and chances of selling it without even seeing it. Doesn’t inspire me into thinking you would fight for us when selling our property
1/5
TrustpilotStay clear
Would never ever use these people, disrespectful and have no compassion. Worst estate agents I've used since I have moved out of home. Never ever again
1/5
TrustpilotTerrible service
Hello, I just want to say "STAY AWAY FROM THIS PROPERTY MANAGEMENT COMPANY". Poor message responding and inappropriate deposit back procedure.
5/5
GoogleLovely people to work with, they made my move quick, easy and very smooth. Thanks Martin & Co. and to Rhiannon and Leanne especially!
5/5
GoogleI have used Martin & Co's Southend branch as a landlord since June 2006 and I can strongly recommend their leasing services and expert guidance. Keep up the good work!
1/5
TrustpilotVery bad customer service
Very bad customer service, a cynical approach, misleading information, no one of the issues solved in time and still waiting!
1/5
TrustpilotDo not rent from Martin and Co
Do not rent from Martin and Co. They are not customer friendly and take every opportunity to get money out of you. Period.
1/5
TrustpilotThe Manchester branch is absolutely the…
The Manchester branch is absolutely the worst letting agency I've ever come across. Avoid at all costs.
1/5
TrustpilotThe most frustrating customer service…
The most frustrating customer service from start to finish, will never be returning
5/5
TrustpilotSadika helped us get into our first…
Sadika helped us get into our first property. Took away the stress and made the transition easy. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Southend-On-Sea.
