Trusted Agent profile · Essex
★★★★★
1,894 reviews across 2 platforms
179 High Street, Epping, Essex, CM16 4BL
Douglas Allen's office in Essex, at 179 High Street, is rated 4.7 out of 5 across 1,894 reviews on two platforms, including 146 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Douglas Allen won in 2026.
The Trusted Agent 2026 results for Douglas Allen, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Essex office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent and professional company
Couldn't of asked for a better service
Dear Ms Stone,Thank you very much for your 5 Star review, helping you with your move has been our pleasure.Regards,Jon Holden - Managing Director, Douglas Allen
5/5
GoogleVery responsive and professional
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
4/5
TrustpilotWould you recommend Douglas Allen?
Yes, Staff was polite and helpful
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
Trustpilotexcwellent
excellent service all round
Dear Mrs Griffiths,Thank you very much for your comments.Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotAll very helpful sorted everything out…
All very helpful sorted everything out for me I didn’t need to do anything worth the money
4/5
TrustpilotWhen viewing efficient, helpful and not pushy
helpful with viewings
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
1/5
GoogleDouglas Allen, I would not recommend this company.
2/5
TrustpilotThe property looked at was not…
The property looked at was not appropriate for our needs
5/5
TrustpilotVery impressed with the service…
Very impressed with the service communication reliabilityThe experience and the knowledge I felt extremely comfortable
1/5
GoogleA truly awful Estate Agent stay well clear. They do not seem understand anything about communication or customer relations. You have been warned.
1/5
GooglePoor... no feedback after viewings. Started keen and drifted off.
5/5
GoogleRating only, no written review.
Hello Connor, Thank you for leaving a 5-star review Best regards, Douglas Allen
5/5
GoogleRating only, no written review.
Hi Thanks for leaving us a five star review, we really appreciate it. Douglas Allen Estate Agents
5/5
TrustpilotNice service
Rating only, no written review.
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleRating only, no written review.
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleVery good
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
GoogleRating only, no written review.
Hello, Thank you for leaving us your feedback! Best wishes, Pittis
5/5
Trustpiloteverything was fine
Rating only, no written review.
Dear Enman,Thank you very much for posting your 5 Star review of Douglas Allen.Kind regards,Jon Holden
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas Allen, Epping won Trusted Agent; Douglas Allen, Romford won Trusted Agent; Douglas Allen, Woodford Green won Trusted Agent; Douglas Allen, Wickford won Trusted Agent; Douglas Allen, Billericay won Trusted Agent.
