Every review we hold for the Esher office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe discussed the sale of our property with many of the local Estate Agents . We felt totally confident that Hamptons would market our home with great sensitivity since we had lived in it with our family for nearly 30 years and loved every moment being there. Being time now to move on we could not have received greater care. Paul, Andrew, Cheryl and Rosie have all been just delightful to deal with, never a problem whatever we asked, plus they found us a buyer very quickly who have preceded to sale without a hitch. I have no hesitation in highly recommending Hamptons of Esher.
Alan · 22 August 2023
Agent replied · 17 June 2024
Thank you for your wonderful review Alan. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleWe were incredibly impressed with the exceptional service we received from our property viewing agent (Azal) during our recent rental search. From start to finish, she demonstrated an unparalleled commitment to finding us the perfect home, …
HImanshu · 16 July 2025
Agent replied · 9 September 2025
Thank you so much for your kind words about our property viewing agent, Azal! We are thrilled to hear that she provided exceptional service and made your rental search stress-free. Her commitment to finding you the perfect home and … More
★★★★★ 5/5
GoogleWe put our house on the market with Hamptons Esher and we were very pleased with their professionalism and hard work. Andrew found us the perfect purchasers and although the process was far from easy, Paul carried this forward. We must also mention Cheryl who went above and beyond, as liaison between the buyers and ourselves with patience, tact and humour. She gave us constant updates and always returned our calls.
Sheila · 18 February 2024
Agent replied · 17 June 2024
Thank you for the great feedback Sheila. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Esher was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe started the sale of our mother’s house with a competing agent . We grew frustrated with their level of communication and feedback , so approached Victoria at Hamptons . She was a breath of fresh air in a clear transparent communication . We would highly recommend her to any potential vendor .
Jeremy · 2 November 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave us a review Jeremy. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleJust completed on the purchase of a house I love in Stoke d’Abernon, Surrey. I owe it to Zack, who identified it as right for me and then encouraged me to go and see it - when I had already rejected it online. I am so grateful. Thank you Zack - and also for making the whole process as painless as it could be, given the fraught nature of the transaction!
Frances · 18 June 2022
★★★★★ 1/5
GoogleGreat service in securing the tenant so 5 starts for that. 1 star though as the property management has been a disaster. Mistake after mistake month in and out. Wrong amounts been paid, incorrect amounts being held back unauthorized payment taken without being authorized. Securing a tenant excellent service, do not go with property management with them as you end spending more time than is worth the money.
Jean · 21 October 2023
Agent replied · 17 June 2024
Hi Jean. We are extremely sorry to hear about this. Please would you send an email to Customercare@hamptons.co.uk with your contact details and we will investigate this further.
★★★★★ 5/5
GoogleRecently bought a a beautiful house through Hamptons. Great location and exactly what i was looking for. Couldn't have found it without the help of the wonderful Victoria Miles. She managed to find me house that ticked all the boxes and made the process very smooth. Would highly recommend the company and Victoria.
Alexia · 26 July 2024
Agent replied · 25 August 2024
Thank you for your review Alexia. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe recently purchased a property through Paul Brown at Hamptons and it was a brilliant experience. He was extremely communicative throughout and often went above and beyond.
Barry · 11 July 2025
Agent replied · 9 September 2025
Thank you for your kind words! We are thrilled to hear that you had a great experience with Paul Brown at Hamptons. Our team takes pride in providing excellent communication and going the extra mile for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery positive experience and would highly recommend the Esher Team; Saskia went out of her way to ensure a smooth and seamless sale, excellent communication, feedback and all round customer care. Thank you!
Annie · 18 June 2022
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review Annie. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleVictoria provided a very professional service and personal touch. She ensured we were kept informed throughout the process, giving us all the information we needed to make an informed decision on the offers we received and then through to completion.
I have no hesitation in recommending Hampton’s.
Julie · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review Julie. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleAbsolutely wonderful service - quick but not rushed, friendly but professional, and most importantly very understanding. Jade was our first point of contact and has checked in with us throughout - a great personal touch when sorting something so important! Recommend to all.
Louisa · 19 June 2019
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review. We take customer care very seriously and are delighted to hear Jade provided you with a 5* service, we will ensure she is made aware of your review. Thank you again!
★★★★★ 5/5
GoogleWe bought our current house through Zack at Hamptons in Esher and we were really impressed by his dedication and commitment throughout. He was the calmest man in the process at all times, he was super-quick to respond to our queries, and he always had time for us.
Highly recommended, thank you Zack for everything.PositiveResponsiveness, Quality, Professionalism
Joe · 26 August 2022
★★★★★ 5/5
GoogleTo Jade and the team at Hamptons,
Thank you guys for the fantastic support and service that you provided, we are truly grateful for everything.
We will certainly use your services again...
Emma and Johan - Tricor Construction Limited
A customer · 19 June 2019
Agent replied · 17 June 2024
You are very welcome! We take great pride in what we do and I am really pleased to hear that Jade and the team provided you with the support you needed. Thank you for taking the time to leave us a review, I hope to hear from you again in the future!
★★★★★ 1/5
GoogleThe Epsom branch are arguably the worst estate agents ever!Avoid at all costs! Kept us waiting for over a year - yes, over a year! Very little communication, I had to constantly chase. So many lies, especially by Christine Temple! Her manager, Leon Stone, was not much better. Far better estate agents out there where the client really matters. To Hamptons, you're just a number and hopefully a quick sale. No customer care whatsoever! Not even the courtesy, after more than a year to let us know the house is off the market! Pathetic agents who give estate agents a bad name! Awful, absolutely awful! Please avoid them!NegativeQuality
Nathleen · 18 June 2021
Agent replied · 17 June 2024
Unfortunately this has been left on the wrong branch page, however we will ensure your feedback is passed onto the correct place. Equally, we would be very grateful if you would consider removing this review and reposting it on the correct page, as to not bring this branches overall rating down. Thank you, Hamptons
★★★★★ 5/5
GoogleGreat process. Great communication throughout.
Nicholas · 16 October 2025
Agent replied · 16 April 2026
Thank you for such positive feedback! We pride ourselves on delivering a smooth process and excellent communication. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleEven though we didn’t find our new home with Victoria from Hamptons, we found her very professional, attentive and knowledgeable about the market in Cobham. Would highly recommend speaking with Victoria about finding your new home.
Ana · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review Ana. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 1/5
GoogleIf your looking to rent avoid! Had a viewing lined up and drove 10 miles to see the property only for letting agent (Nick roberts) to call as I was outside the property (30 minutes before viewing) stating that the current tenants had decided to remain for another year! Worst organised estate agents, no apology. Avoid.
Robin · 18 June 2023
Agent replied · 17 June 2024
Hi Robin, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Esher sets. Please could you send us an email to OmariQ@hamptons.co.uk, so we can get in contact with you. Thank you.
★★★★★ 5/5
GoogleNick has been amazing - he’s made renting a house so easy and is great to deal with!
C · 18 June 2022
Agent replied · 17 June 2024
Thank you for your review Charlotte. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe have just sold our house through Hamptons Esher. Zack has been so helpful from arranging and carrying out viewings right through to getting us across the line to exchange. He always replied to us very promptly and professionally and we are very happy with the price achieved.
Tony · 18 June 2022
★★★★★ 5/5
GoogleCompleted the sale of my residence in Cobham last Friday, just a bit over two months after accepting the offer. The transaction went smoothly and Zack made the process feel so easy! He is very knowledgeable of the local market and will work with you on getting the best price for youPositiveResponsiveness, Professionalism
Jossy · 26 August 2021
★★★★★ 5/5
GoogleI received five-star service and support and can’t recommend them enough. Compared to all the other agents acting on our behalf, Hamptons was head and shoulders above the rest.
Mehdi · 22 October 2024
Agent replied · 25 October 2024
Thank you for the great feedback Mehdi. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Esher was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleFantastic service from Daniel and his team. Made the letting process very easy. Highly recommend.
James · 18 June 2022
Agent replied · 17 June 2024
Hi James! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleWe have just completed a rather complicated transaction with Hamptons acting as both our agent on the sale of our house and agent for the house we have purchased. We needed a very quick sale of our property to secure the house we wished to buy, which Hamptons delivered. They were on hand throughout the process, always answering queries quickly and keeping us well informed. We were very pleased and would not hesitate to recommend them.
Sarah · 19 June 2019
Agent replied · 17 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to receive such fantastic feedback about the team in Esher. We take great pride in our people and are thrilled to hear the support and service you received had such a positive impact on your experience. We very much look forward to sharing your review with the team and senior members of our sales department. Thank you again!
★★★★★ 5/5
GoogleIf you are planning to rent out a property , Hamptons are the estate agents to use, a big step above the rest , providing a complete professional service which is of upmost importance when dealing with tenants. Nick and Fran in the Esher branch are managing my property in Epsom.
James · 18 June 2023
Agent replied · 17 June 2024
Hi there James, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
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