Every review we hold for the Esher office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExceptional service, couldn't recommend a better agent in the Esher/surbiton area.
Having had to move away from a very popular agent for various reasons, Paul and Patricia stepped in and got our sale moving.
Increased viewings instantly, more frequent less spread out viewings, did not insist on a price drop like others keen on just making a sale, relaunched with greater attention to detail, these guys know the area incredibly well and we were getting offers in a few months. Very responsive, friendly and genuinely wanting you to get your place sold at a good price.. start to finish they were great. Reasonably priced with exceptional service... 3 flats in my complex sold not long after switching to Hamptons, all 3 were stagnating with other agents...
Thanks for everything Paul, Patricia and team
Jason · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the kind words! We are thrilled to hear that our service exceeded your expectations and helped sell your property quickly. Our team takes pride in providing exceptional service to our clients and we're so glad it made a difference for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI just wanted to rate Azal from Hamptons Esher top marks for her work regarding our rental.
She was extremely professional and responsive. Not only did she find the perfect tenants but she had back up options also. She continued to hand hold through out the process including assisting with the exiting and support with the new tenants. A huge comfort especially as we were travelling and live abroad.
I can’t recommend her enough!
Thank you
Louise Carter
Louise · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words, Louise! We are thrilled to hear that Azal provided excellent service for your rental. It's always our goal to find the perfect tenant and provide support throughout the process. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur agent (Paul Brown) really went the extra mile to ensure our house sale went through in a difficult market. Paul was always available to speak us, constantly chasing solicitors, and was extremely proactive in terms of chasing outstanding paperwork. Without his tenacity I don't think we would have had such a good result. Many thanks Paul!
Ed · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled that Paul provided you with excellent service and went above and beyond to ensure a successful house sale. It's our goal to always provide proactive and dedicated agents like him. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience renting my new home through this agency. The process of finding a place and moving can be very stressful, but Azal was incredibly helpful, professional, and supportive throughout. She made everything much easier and smoother during a difficult time. I really appreciate her kindness and cooperation. Highly recommended
Joseph · 16 January 2026
Agent replied · 16 April 2026
We are thrilled to hear that you had a great experience renting a new home through our agency! Our team strives to make the process as stress-free as possible, and we are so grateful for your kind words about Azal's helpful and supportive nature. Thank you for the recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons were one of a small selection of estate agents that we considered before putting our house on the market. We were impressed with team at Hamptons and in Particular with Vicky Miles who had a prior experience and success of selling a similar property in the road. Vicky was confident that she could also be successful with the sale of Cornwall House.
She was excellent from start to finish, always available and quick to communicate and extremely helpful and flexible for us - who were very demanding Clients!
Selling a home and moving can be very stressful but she was on it from day helping us, nothing was too much to ask. The process was dealt with professionally and efficiently and she was always there to answer any of our questions and concerns.
We were very impressed with the speed of the whole sale process and we were able to move to our new home very quickly as a result of the excellent service with Vicky and the team at Hamptons of Esher handling our sale.
John · 12 December 2024
Agent replied · 26 December 2024
Hi John, we are delighted that you enlisted Hamptons Estate and Letting Agents Esher and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleOur experience with Hamptons Esher and in particular Victoria Miles has been second to none. Victoria has gone out of her way to ensure that the process of selling my mother’s home has gone smoothly. From engagement, she has kept me updated and sorted out any queries, she has kept in touch with our buyers so at all times we had strong communication. She has gone the extra mile to ensure things have gone as smoothly as possible.
Beverley · 2 November 2024
Agent replied · 9 November 2024
Thank you for your wonderful review Beverley. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleWe had a great experience buying a house from Hamptons (Paul Brown). Very thoughtful, personable, flexible approach. Paul was always ready to go extra mile to deliver for all transaction participants, even during his holidays and out of office hours.
Irina · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We take pride in providing excellent service and it's wonderful to hear that Paul went above and beyond for you. We truly appreciate your business and we're happy you had a great experience with us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleWould assign zero stars, if I could. My husband was renting a new-build property but due to a water pipe leakage the ground floor apartments have all been evacuated. He cannot get ahold of anyone in this estate agents and has been told it’s impossible due to tonight’s Christmas party. Husband is scrambling around trying to book hotels while he awaits any type of response from this bunch of idiots.
Paula · 12 December 2024
Agent replied · 26 December 2024
Hi Paula, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to customercare@hamptons.co.uk and we will happily help rectify this matter.
★★★★★ 5/5
GoogleThank you to the entire Hamptons office, in particular Victoria, for all their help in helping us secure our property. From the very start they were well-informed, relaxed but professional with their viewings and correspondence, and we were always kept up to date with the process - from the first enquiry to picking up the keys.
Huw · 21 April 2025
Agent replied · 13 June 2025
Thank you for choosing our Hamptons office for your property needs! We are delighted to hear that Victoria and our team were able to provide exceptional service and make your experience a smooth and enjoyable one. Thank you for your kind … More
★★★★★ 5/5
GoogleI can't recommend Alanna highly enough for her exceptional support during my recent move. Throughout what was an incredibly stressful process, Alanna was a true lifesaver. She was available and accessible whenever I needed assistance. Her prompt and thoughtful help made a significant difference, turning a challenging experience into a manageable one. If you’re looking for someone reliable and supportive, Alanna is the person to turn to.
Matt · 11 August 2024
Agent replied · 25 August 2024
Thank you for your review Matt. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleVery pleased with the service provided by Paul Brown and his team. They went above and beyond the call of duty to help try and achieve the desired outcome and their friendly and helpful manner provided comfort to what can be a stressful time in managing the process...👍 Many thanks from John and Eunice Gaynor & family... …
John · 22 December 2024
Agent replied · 26 December 2024
Thank you for your wonderful review John. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleWe recently purchased and sold a property through Hamptons. Paul and the team at Esher were very helpful, friendly and committed to selling our house for us even during a difficult period for the housing market. They thoughtfully arranged viewings to minimize inconvenience to us but were also keen to get interested buyers to see the property. We accepted an offer after only two months and the sale went ahead smoothly.
Jayne · 20 May 2024
Agent replied · 17 June 2024
Hi Jayne! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleI commissioned Hamptons as my letting agent for 2 years and to sell my house in the past 9 months. The service I received, as a landlord and as a vendor , was always efficient with clear communication channels and good support all the way through both processes. Their prices were competitive and the professional approach and manner in all dealings was very welcome. Particular mention to the following who were exemplary in their efficiency, support and helpfulness :Daniel Le Boudec, Paul Brown, Nick Roberts, Sonsurae McDonald, Jody Bennett, Momina Anwar, Lucy Desborough and Victoria Miles.
Rosemary · 16 October 2025
Agent replied · 16 April 2026
Thank you for choosing Hamptons as your letting agent and selling agent! We're thrilled to hear about your positive experience and are grateful for the acknowledgment of our team members. We pride ourselves on efficient service, clear communication, and competitive pricing. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNick and Francesco & the Hamptons team were great. We were impressed with their professionalism, speed at handling questions, rapid progress in executing the job and successfully managing items that popped up at short notice. Thank you guys, great job. They found us a fantastic family for our property and we both hope that they will be really happy at home while we're away. As first time landlords Nick and Francesco made it easy for us explaining the process and offering support where needed. thank a lot!
Joshua · 21 September 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us a review Joshua. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleNick was exceptionally helpful in finding me a property in this tough rental market. Having been looking for a property for a considerable time, I really struggled with a lot of agents. Nick was brilliant and found a lovely property that was fit for purpose on very short notice.
The overall process was seamless and despite facing many setbacks, Nick ensured the deal was executed and within a matter of under a week I was in my new home.
Thank you Nick for your efforts, I sincerely appreciate all that you have done for me. I would highly recommend Nick to all those looking for homes for rent or landlords looking to let out their properties. He has an unparalleled level of knowledge of the market as well as local areas, without a doubt he will support you in navigating the harsh terrain that is the rental market of today, tomorrow and the future.
Hakeem · 21 September 2023
Agent replied · 17 June 2024
Hi there Hakeem, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleAzal was extremely professional and the whole Hamptons of Esher team. A very quick turnaround, responsive on email. If only there were six stars available. Can’t recommend highly enough. Thank you Azal, really really appreciate your diligence and hard work. Best wishes Stuart.
Stuart · 12 May 2025
Agent replied · 9 September 2025
Thank you for the glowing review, Stuart! We are thrilled that you had such a positive experience with our team. Azal and the rest of our staff are committed to providing excellent service and we are so glad that it showed. Thank you for choosing Hamptons. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to Victoria and the team at Hamptons, Esher, for making our purchase a smooth and efficient process from beginning to end. We appreciated all your help, experience and professionalism from viewing to completion and wouldn’t …
Rhiannon · 16 May 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that our team at Hamptons, Esher provided you with a smooth and professional experience throughout your purchase. We truly appreciate your recommendation and look forward to … More
★★★★★ 5/5
GoogleOutstanding support from Ms Azal Ahmed
We would like to extend our heartfelt thanks to Azal Ahmed from Hamptons for her exceptional support throughout the process of securing our new home in the UK. …
Petra · 16 June 2025
Agent replied · 13 June 2025
Thank you for your kind words about Azal Ahmed's outstanding support! We agree that she is a true professional, dedicated to providing our clients with the best experience possible. We are grateful for her commitment, knowledge, and … More
★★★★★ 5/5
GoogleAzal was incredibly kind and helpful in finding our new home and helping us settle in. She was professional, attentive, and made the whole process smooth and stress-free.
Hill · 9 August 2025
Agent replied · 27 August 2025
"Thank you for your kind words about Azal! Our team takes pride in providing exceptional service and we are so glad she made your home-buying experience stress-free. We appreciate your business and wish you all the best in your new home!" … More
★★★★★ 5/5
GoogleVictoria and Paul went above and beyond our expectations from start to finish with the house purchase. They were particularly helpful, especially in sourcing information and acting as an effective bridge with their client. Their responses were always prompt and accurate and were exceptionally pleasant to deal with, acting very professionally throughout the transaction.
Richard · 21 August 2024
Agent replied · 25 August 2024
Hi Richard! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleNick was lovely and very professional. He was knowledgeable and answered every question and as quickly as possible. A great experience and highly recommended.
Lynne · 11 July 2025
Agent replied · 9 September 2025
Thank you for the positive feedback! We are thrilled to hear that Nick provided you with excellent service and a great experience. Our team is dedicated to delivering exceptional customer service and we are grateful for your recommendation. … More
★★★★★ 5/5
GoogleWe brought our house through Hamptons Esher and dealt mainly with Victoria. Victoria was brilliant in keeping us updated on the process and going above and beyond, such as arranging a second viewing at short notice. I would recommend her and Hamptons Esher.
Polly · 2 November 2024
Agent replied · 9 November 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents Esher. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleExcellent service received from Paul Brown and his team .
Extremely professional , knowledgeable and efficient .
Highly recommended to any future buyers , sellers or letters
Stephen · 24 May 2025
Agent replied · 13 June 2025
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our team. Our goal is to always provide professional, knowledgeable, and efficient service for all of our clients. It's great to … More
★★★★★ 5/5
GoogleI would like to say a HUGE thank you to Victoria from Hamptons in Esher for her professionalism and reliability whilst marketing my property. Victoria is an estate agent who really cares about her clients and listens, ensuring the selling and buying process is a stress free and enjoyable one for all.
Michelle · 18 April 2024
Agent replied · 17 June 2024
Thank you for the great feedback Michelle. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Esher was exceptional. The team will be pleased to read your review!
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