Trusted Agent profile · Epsom

The Personal Agent Lettings and Management Ltd Epsom reviews

4.8

★★★★★ Excellent

1,142 reviews across 2 platforms

157 High Street, Epsom, KT19 8EW

The Personal Agent Lettings and Management Ltd's office in Epsom, at 157 High Street, is rated 4.8 out of 5 across 1,142 reviews on two platforms, including 146 Google reviews rated 4.6.

Google logo

4.6 / 5

146

Reviews on Google

This office

Trustpilot logo

996

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Epsom office, from every platform, shown as written. First names only.

5/5

Trustpilot

Extremely good service, and excellent staff!

All of the staff are competent, knowledgeable helpful and very enthusiastic. Been with them for over a year now and wouldn't use anyone else.

Donna · 2 July 2018

5/5

Trustpilot

Professional and accessible team

Professional and accessible team, have also used before and am happy to return to again having recently successfully let my property.

Customer · 19 December 2019

5/5

Trustpilot

We deal with Michelle from The Personal…

We deal with Michelle from The Personal Agent on a weekly basis and cannot praise her and the company enough. Very recommended +

Ray · 12 December 2018

5/5

Trustpilot

Very Responsive Service

Good communication, realistic advice on pricing and a successful sale; wouldn't rush back to use one of the "big boys" again.

Matt · 18 October 2019

5/5

Trustpilot

Excellent service in letting out our property

Excellent service in letting out our property. They’ve handled the letting and subsequent requests professionally and have been a pleasure to deal with.

Sarah · 23 July 2018

5/5

Trustpilot

Found me a Tennant in a matter of days…

Found me a Tennant in a matter of days and made the whole process run quickly and smoothly. Thank you

Lucy · 3 February 2020

5/5

Trustpilot

Fantastic service received

Fantastic service received, in particular from Cat & Charlotte. Very honest, always happy to answer queries and provide regular updates.Highly recommended!!

Barry · 7 June 2019

5/5

Trustpilot

An agent that cares

A caring agent who were most helpful in all aspects of going through the process of renting a property

Ann · 3 February 2020

5/5

Google

Extremely pleased with the coustomer service revived from Joe and the entire Personal Agent team. Very helpful and understanding company, definite right choice!

Evie · 19 June 2017

5/5

Trustpilot

We have had such a positive experience…

We have had such a positive experience with the personal agent - particularly with Charlotte. Very attentive and always checking in!

Customer · 13 November 2018

5/5

Trustpilot

Helpful when all else was stressful!

The personal agent were so patient and helped with everything I asked for. Could not have wished for a better service.

Lauren · 16 October 2018

5/5

Trustpilot

Very easy to deal with

From the perspective of a first time buyer, really easy to work with, professional and friendly service from start to end.

Andrew · 5 October 2018

5/5

Trustpilot

Personal Agent provided regular updates…

Personal Agent provided regular updates throughout the sales process and were always prompt when responding to our questions.

Layth · 17 January 2020

5/5

Trustpilot

The Personal Agent is totally…

The Personal Agent is totally professional and trustworthy in all aspects. Their communication and timeliness of actions is excellent.

Mr · 24 July 2019

5/5

Trustpilot

Very good agents honest and reliable…

Very good agents honest and reliable ,good communication .very happy with the way they sold my property, mick waters

Michael · 27 June 2019

5/5

Trustpilot

good all round service

great new technique with chris at the helm to follow from offer to completion ps: dont send me junk mail thanks once again

Caterina · 11 March 2014

1/5

Trustpilot

Avoid buyers !!!!

Avoid !! Very aggressive ans unprofessional ! Just another cowboy outfit on the high street. Do not buy through them !

Hannah · 14 January 2018

5/5

Trustpilot

Thank you Joe

Joe done an amazing job on getting everything sorted for my tenancy in such a short time! Thank you

Brianne · 15 May 2019

5/5

Trustpilot

The team at The personal Agent are very…

The team at The personal Agent are very helpful and make sure you know what going on at all times

Maureen · 3 July 2018

5/5

Trustpilot

Great service and friendly team

1st class service as always and a friendly team of experts, always on hand to give advice.

Jon · 26 January 2020

5/5

Trustpilot

Very helpful& honest agents

Very helpful& honest agents. I didn’t buy through them but I would have been confident to do so.

Customer · 20 August 2019

5/5

Trustpilot

Sarah Goddard who has progressed our…

Sarah Goddard who has progressed our sale has been brilliant and supportive at times of stress and complete frustration😊

Mrs · 15 February 2019

5/5

Trustpilot

Absolutely first class service from Sue…

Absolutely first class service from Sue and Sarah in the Epsom office- personable, efficient, always communicative- couldn’t ask for more!

James · 17 May 2018

5/5

Trustpilot

Good Communication

The Personal Agent handled a complicated house purchase well, easing our anxieties and kept communication honest and frequent throughout.

O · 3 January 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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