Every review we hold for the Epsom office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe Personal Agent
Throughout our time, as a landlord with the Personal Agent, we have been dealing with Michelle Hobbs who has been professional, efficient and has offered excellent customer service throughout the numerous issues that we have had to deal with. Can’t recommend them highly enough.
Colette · 12 December 2018
★★★★★ 5/5
TrustpilotReally prompt services and very…
Really prompt services and very friendly team.
Zaka · 16 April 2024
★★★★★ 5/5
TrustpilotI am extremely pleased with the service…
I am extremely pleased with the service I received from The Personal Agent during to re-let my flat. All members of staff were polite,attentive and very efficient. Matthew Bidwell has being amazing,good communication and very helpful.Big thank you to all the staff.
Rita · 25 October 2019
★★★★★ 5/5
GoogleAmazing service provided. If you need to rent a house, Personal Agent is your Agency.
MERCEDES · 12 October 2023
★★★★★ 5/5
TrustpilotFound us a great property.
Joe at The Personal Agent was really good at getting us in to see properties. Kept in regular contact and would let us know when properties with potential were coming on to the market. All round excellent service and communication. Very happy.
Ian · 8 June 2019
★★★★★ 5/5
TrustpilotGreat customer service
Personal Agent staff were responsive, friendly and professional. I always received prompt responses from them and they did everything they could to ensure the process of selling my house and buying a new one was as easy as possible.I highly recommend.
Kirsteen · 15 November 2019
★★★★★ 5/5
TrustpilotThe team were amazing and had the lease…
The team were amazing and had the lease and move negotiated within 1 week. Well done!
Costa · 26 August 2023
★★★★★ 5/5
TrustpilotProfessional company glad I used them
What can I say. These guys work hard and sold my property during lockdown. Great communication and professionalism. IHave used this company before and highly recommend their services. ThanksGuys for all the hard work. Happy to pay the bill.
Penny · 16 June 2020
★★★★★ 5/5
TrustpilotThe marketing of the property
The marketing of the property was excellent, the open day was well managed and the subsequent offers on the property were properly reviewed.
Robert · 12 January 2023
★★★★★ 5/5
TrustpilotSuperb
The photos and overall online sales advert put together was top rate. Achieved a very quick sale. Tom the agent was very personable and kept us updated brilliantly. No qualms whatsoever. Extremely grateful to The Personal Agent.
Declan · 18 November 2020
★★★★★ 5/5
TrustpilotPersonal Agent have been great
Personal Agent have been so supportive throughout the process. We liaised with Sarah throughout and I can’t thank her enough for her great communication through what is traditionally a stressful process. I would highly recommend using them.
L.E · 18 November 2020
★★★★★ 5/5
TrustpilotFriendly and professional
Friendly and professional. Joe and Sarah did a great job with selling our house and buying our new house. They kept us well informed, especially towards the end and really kept the chain together. I would recommend the Personal Agent.
Hannah · 3 December 2019
★★★★★ 5/5
TrustpilotFantastic very professional Agency…
Fantastic very professional Agency thank you for all your help. Adam and Sarah especially!
Jojo · 17 September 2023
★★★★★ 5/5
TrustpilotMade first time buying easy!
Sue, Sarah and everyone else we made contact with were brilliant all the way through, and were always quick to reply to our queries. Overall, made the process of buying for the first time easy, and would highly recommend.
Customer · 27 January 2020
★★★★★ 5/5
TrustpilotGreat Experience
I had a great experience working with The personal agent team. Matthew Bidwell has helped find a very good place for rent in a very short period. He was very professional in every aspect of the process.
Customer · 7 September 2020
★★★★★ 5/5
TrustpilotPersonal agent was very professional…
Personal agent was very professional from start to finish, they as a team did above and beyond to sell our property and help us buy our next home. I would highly recommend personal agent Banstead team
Laura · 18 November 2020
★★★★★ 5/5
TrustpilotFrom the start of the process
From the start of the process, viewing the property, to working with the sale progression agent, The Personal Agent provided excellent customer care. Sarah communicated regularly with me and kept me informed of any changes in my long chain.
Customer · 12 November 2019
★★★★★ 5/5
TrustpilotVery accommodating and helpful managed…
Very accommodating and helpful managed to find a buyer in 3 daysEven though the process became very protracted through no fault of their own they were always keen to offer their support and guidance by phone or in person.
Tony · 8 October 2019
★★★★★ 5/5
TrustpilotVery professional and did a great job…
Very professional and did a great job in finding me a good tenant. Alex and Joe especially did an outstanding job. They were very patient with me as I was brand new in renting my property! Thanks again for everything team!
Customer- · 3 September 2018
★★★★★ 5/5
TrustpilotThe level of service I received was…
The level of service I received was fantastic and this wasn’t a easy conveyance,I would definitely buy and sell with these guys again.
Jamie · 9 November 2022
★★★★★ 5/5
TrustpilotThe Personal Agent have been very…
The Personal Agent have been very efficient in finding us new tenants when required and sorting out all the required paperwork that needs to be completed. We have no intention of going anywhere else for our lettings requirements.
Mr · 27 January 2020
★★★★★ 5/5
GoogleThey are usually knowledgeable , courteous and always give sound advice.
We would recommend them to any landord or tenant for the premium services they offer.
Sufyan · 18 June 2022
★★★★★ 4/5
TrustpilotLandlords review
As a landlord we have used personal agent to find tenants for our property. They are there to guide us and the tenants through the whole process and keep us updated. They are quick to respond to any queries.
Customer · 15 May 2019
★★★★★ 5/5
TrustpilotBanstead Office - Excellent Prompt and good service and responses
Prompt and good service and responses. Followed through with dilatory legals. Efficient planning of viewing days and their execution. Would highly recommend.
Dorothy · 15 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.