5/5
Great service
My property manager, Charlotte Evans, is doing a great job. She handles all my queries in a timely and professional manner.

Trusted Agent profile · Epsom
★★★★★
1,599 reviews across 3 platforms
2 West Street, Epsom, KT18 7RG
Part of The Personal Agent, see every office.
The Personal Agent's office in Epsom, at 2 West Street, is rated 4.9 out of 5 across 1,599 reviews on three platforms, including 562 Google reviews rated 4.9.
562
Reviews on Google
This office
40
Reviews on Facebook
This office
997
Reviews on Trustpilot
Business-wide
Every review we hold for the Epsom office, from every platform, shown as written. First names only.
5/5
Great service
My property manager, Charlotte Evans, is doing a great job. She handles all my queries in a timely and professional manner.
5/5
Excellent service as always!
Excellent service as always from the Personal Agent. I have used them a couple of times now and they stand head and shoulders above the other estate agents in the area.
5/5
Such a great viewing and given us lots of information
5/5
I am delighted with the performance of…
I am delighted with the performance of the personal agent, I was with multiple agents for over a month before I asked the personal agent to help with letting of my property. The result was unbelievable and after one week we had signed cotracts and had a very prompt moving in date. Just fantastic, thank you The Personal agent.
5/5
This review is from Mr and Mrs Todd, ie Cherain Gordon-Todd. Regarding The Greenway. It was a pleasure learning all about this property. She was fully informed and answered all our questions.
5/5
House viewing
Miss Samantha Voller guided me to view a house on February 29. She is warm, informative, patiently answered our questions and provided great ideas.
5/5
House viewing
Miss Samantha Voller guided me to view a house on February 29. She is warm, informative, patiently answered our questions and provided great ideas.
5/5
I had an excellent experience with Rosie. She was professional, knowledgeable, and incredibly helpful throughout the entire process.
5/5
Rosie did a great job of booking and showing me several properties - great communicator and knowledgable about the properties and area. Thank you.
5/5
I recently delt with sammy and found…
I recently delt with sammy and found her very professional I would recommend her as a local agent.
5/5
Very professional,reliable and…
Very professional,reliable and friendly. Sue and her team where great
5/5
Excellent
The young lady who showed us around was very helpful. She was polite, curtious and knowledgeable. She took her time showing us around the property answering all our questions.
5/5
Highly recommend
Chris, in the Lettings department, was most helpful with my tenancy application. From start to finish, he is quick to answer queries, explained the process clearly and kept me informed throughout, from making my offer all the way to key collection.
5/5
Personal Agent is responsive and helpful. I would recommend it to friends.
5/5
Great communication, fantastic service overall
Letting properties with Joe Frost and the Personal Agent team has been fantastic throughout! They have a great breadth of knowledge with regards to property lettings, which helps the process run smoothly. Joe moves with efficiency and speed. Overall the communication and morale throughout the branch is great.We definitely recommend and will be using their service again!
5/5
Had a great viewing with Rosie, she was really engaging and answered all my questions about the flat. Super friendly and informed.
5/5
Selling and buying property during lockdown
“Selling and buying property during lockdown? Good luck mate ! “ Well, that’s what we did ! Personal Agent were great, marketing was spot on, attitude to get everything moving was refreshing and communication, not only with me but my forward property agent and solicitors was faultless. Thanks to all at the Epsom branch.
4/5
Good service
Good serviceI was guided by Callum Kirkby for a house viewing in February. He is nice, informative and very helpful. Love his service.
5/5
Very good service for move to Epsom in…
Very good service for move to Epsom in March 2021.I received a very good service from Chris in Sales and Sarah in Sales progression. I had some tight deadlines for exchange and completion and Sarah helped that happen.I am very happy with the new flat and would recommend The Personal Agent.
5/5
The service of seeing the sale go…
The service of seeing the sale go through was amazing, super helpful staff, dealing with a tricky situation with flair.
5/5
Personal Agent is responsive and…
Personal Agent is responsive and helpful. I would recommend it to friends.
5/5
Excellent service
Excellent and professional service from Sameer. He was very supportive throughout the process and everyone has generally been very responsive. Thank you!
5/5
Everything perfect
Everything was good and perfect and so quick process
5/5
Had a great viewing with Rosie from the Personal Agent. She was approachable, friendly and knowledgeable.
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