Every review we hold for the Epsom office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookHave sold and purchased several properties through the Personal Agent and I cannot recommend them highly enough. Very friendly, professional and diligent. There are often going to be unforeseen problems when buying/selling your home, however, what struck me the most about the P.A is how well these issues were dealt with. Phone calls and emails returned promptly, patient, understanding staff and most importantly, suggestions of SOLUTIONS rather than 'computer says no' which seems to be so prevalent in society today! Very refreshing.... Well Done Personal Agent, keep up the hard work.
Tania · 3 December 2014
★★★★★ 5/5
TrustpilotCaring, knowledgable, friendly and efficient
Having had dreadful service from a country-wide estate agent who appeared not to care about my property it was wonderful to come to The Personal Agent who took th time and trouble to get to know me and to care about my sale. The photos they took were excellent as was the whole description and marketing. I was informd of all viewings and got an offer which I accepted within seven days . During the sale process I was kept fully informed of what was happening. I'd recommend them to anyone and everyone! Thank you.
Ms · 5 March 2014
★★★★★ 5/5
TrustpilotFantastic customer service from Richard…
Fantastic customer service from Richard and his team.Nothing too much to ask and the continuous updates throughout our purchase has made the experience with The Personal Agent incredibly positive.
Customer · 14 November 2018
★★★★★ 5/5
TrustpilotGreat service from the start-…
Great service from the start- convenient viewing of properties and really informative. Sarah Goddard was brilliant throughout our purchase from offer being accepted all the way through to completion.
Joe · 13 November 2018
★★★★★ 5/5
TrustpilotPersonal Agent doing very…
Personal Agent doing very professionally service and finding good tenants. Staff members also very helpful. Specially I would like to thank Matthew in this occasion.
Nallaikumaran · 31 July 2020
★★★★★ 5/5
TrustpilotI had a great experience with Sameer…
I had a great experience with Sameer from the Personal Agent. Quick response, very attentive, polite and friendly! Helped me with the property I really wanted and did everything to make the move as smooth as possible.
Jelena · 11 June 2024
★★★★★ 5/5
TrustpilotJoe Edwardson and Catherine Mahoney…
Joe Edwardson and Catherine Mahoney were fantastic in making buying our first house a seamless process. Always readily available to answer any queries and provide additional assistance.
Gregory · 29 October 2019
★★★★★ 4/5
GoogleI met with Shannon-Marie at the property, she was on time, greeted me warmly and was very friendly. Overall she was engaged and knowledgeable about the property.
Paula · 17 November 2024
★★★★★ 5/5
GoogleWe’ve received fantastic support selling our property with The Personal Agent in Epsom. A very quick and efficient team, we’ve felt confident in working with Gareth, Adam and Morgan (as well as the wider team.) We have had great communication throughout the process.
Emma · 27 January 2024
★★★★★ 5/5
GoogleThere are many agencies out there or agents in general but the Personal Agency has the best team ever. Ray another super star of the team, easy to communicate so quick on responding and problem solving. Highly recommended. 👌 …
Claudia · 27 March 2024
★★★★★ 5/5
TrustpilotThe best estate agents around
Sameer Jamani couldn't have been more helpful if he tried. He answered everything and was completely honest and upfront. Very impressed with him and the company as a whole.
John · 6 October 2024
★★★★★ 5/5
TrustpilotExcellent service from Joe and team
Excellent service from Joe and team! In a competitive and fast moving market we had a fantastic service and would highly recommend 5*****
Clare · 8 October 2020
★★★★★ 5/5
TrustpilotI was delighted by the level of…
I was delighted by the level of care,attention and advice by the agent when he took me around a house in Bridgewood Road. He was so helpful and had the right answers for my questions that was so useful in making my decision. He is David Ashby and because of him I have high regard of this agency and would recommend to anyone who are actively using housing market to find a suitable homeRamasamy Velauthan23.03.2019
R · 24 March 2019
★★★★★ 5/5
GoogleAs a potential buyer I found The Personal Agent very professional, informative and reliable when compared with competitors. They respond to my queries very quickly. Rosie in particular was very helpful. I would recommend them.
Greig · 25 June 2024
★★★★★ 5/5
TrustpilotGreat experience with Samantha!
Samantha at the personal agent is absolutely amazing. We had our first viewing today. She is was very professional. She provided us with clear and detailed information being first time buyer. We highly recommend her. Thank you for your time and information.
Rishi · 7 February 2024
★★★★★ 5/5
TrustpilotI have been renting through personal…
I have been renting through personal agent for a couple of years and I find Charlotte to be friendly efficient and always helpful. The service I receive is always five stars😊
Stephanie · 30 August 2024
★★★★★ 5/5
TrustpilotExcellent service
We’ve received fantastic support selling our property with The Personal Agent in Epsom. A very quick and efficient team, we’ve felt confident in working with Gareth, Adam and Morgan (as well as the wider team.) We have had great communication throughout the process.
Mrs · 9 January 2024
★★★★★ 5/5
TrustpilotGreat service from Sameer
Great service from Sameer at The Personal Agent, understood what we were looking for and reached out when he had properties which would be coming to market soon.
Georgina · 12 October 2024
★★★★★ 5/5
TrustpilotThe Personal Agent did a great job…
The Personal Agent did a great job arranging our rental property. They organised all the paperwork in a speedy manner. It was a smooth process. Thanks Joe
Customer · 6 December 2018
★★★★★ 5/5
TrustpilotWe had Chris helping us with the…
We had Chris helping us with the property we got, he was very friendly, quick to reply to all my emails and calls. Highly recommend personal agent.
Keira · 10 September 2022
Agent replied · 16 June 2024
Hi Keira, Thank you very much for your lovely review. Have a nice day!
★★★★★ 5/5
TrustpilotProfessional and hard working Agent
I have used this Agency on a number of occasions during the past 15 years for purchase, sale and rental. As they are managing a rental for me, I asked Rupert to value my property. I was very impressed with the professional assessment he offered. I am not surprised at the success Personal Agent have had, if you are fair, professional and gain trust then you have satisfied and repeat customers. Thank you.A Davidson
Alastair · 9 April 2019
★★★★★ 4/5
TrustpilotWith expert help, we got there in the end!
Overall very pleased with the level of service that I received from The Personal Agent. Sadly the vendor was rather difficult to work with so we had sympathy for Kate/John/Tom, who had the unfortunate task of acting as intermediaries between us and the vendor. They approached everything well and were all a pleasure to deal with from start to finish. Thank you all for helping us secure our wonderful home!
S · 6 October 2020
★★★★★ 5/5
GoogleThe Personal Agent were great from the moment I made my first enquiry on selling our property. All staff were friendly and professional.
Adam, our sales negotiator did a great job selling our property within the week of it going onto the market!
Highly recommend The Personal Agent.
Katie · 25 August 2023
★★★★★ 5/5
TrustpilotKate Giddy has been fabulous during our…
Kate Giddy has been fabulous during our search for a new home. She always stays in touch and answers all our queries! Thank you
Lulu · 3 February 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
