5/5
TrustpilotDan in Muswell Hill was a fantastic…
Dan in Muswell Hill was a fantastic agent and I can't recommend him enough! Professional, transparent and overall just a great person to work with.
Trusted Agent profile · Epsom and Ewell
Hamptons Epsom & Banstead Sales reviews in Epsom and Ewell
★★★★★
1,657 reviews across 2 platforms
145 High Street, Epsom, KT19 8EH, Epsom and Ewell, KT19 8EH
Hamptons's office in Epsom and Ewell, at 145 High Street, is rated 4.3 out of 5 across 1,657 reviews on two platforms, including 215 Google reviews rated 4.9.
Reviews
Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotcost me at least 3 days for booking a…
cost me at least 3 days for booking a house viewing, when I texted the agent, they never respond unless you make the call. finally, the agent told me that landlord already accepted someone's offer, great!
Agent replied · 24 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotFirst time renting with Hamptons
First time renting with Hamptons and I am really happy with the whole process, everyone has been super kind, friendly and helpful specially Max Barnes who is always ready to help solve any issues promptly. Very impressed so far.
5/5
TrustpilotPrompt and high quality service
We had a problem with lack of heating shortly after we started renting through Hamptons. Rebecca in the Cirencester office was really helpful: she called first thing and made arrangements for it to be sorted out straightaway, and the problem was fixed within a few hours. This was excellent service and makes me feel confident about the management of any further queries in the future.
5/5
TrustpilotExtremely professional and diligent management of our flat.
Our flat is professionally managed by Hamptons with our lead contact being Amy Goldstein who is extremely diligent in addressing issues with the flat. While something many of us take for granted, it is comforting to know when an issue arises it will be efficiently addressed.
5/5
TrustpilotResponsive and easy to deal with
Responsive and easy to deal with. Rebecca Hitchman was great!
5/5
TrustpilotLucy Property Manager at Hamptons - Fantastic
Lucy at Hamptons is absolutely wonderful, she is prompt and efficient in her response to any issues and queries. Fantastic to have such a responsive and competent property manager. Makes life so much easier when renting. Thank you
5/5
TrustpilotHAMPTONS have managed a property i own…
HAMPTONS have managed a property i own for the past 8 years. They have been professionals at every level, finding reliable tenants, protecting me and my tenants interest successfully. I cannot recommend them enough, and, indeed often have.
4/5
GoogleA professional and courteous service at all times during a very difficult and lengthy sale. Thanks for getting us there in the end.
Agent replied · 8 February 2025
Hi Graham, we are delighted that you enlisted Hamptons Estate Agents Epsom and Banstead and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
TrustpilotWe used Hamptons as tenants moving in…
We used Hamptons as tenants moving in 2023. Their service was brilliant. From start to finish the process was seamless and efficient. Very happy tenants and incredibly pleased with Hamptons. Would highly recommend. We were guided through by Sharon who was there to answer all our questions and helped us with each step. Thank you!
5/5
TrustpilotWe are very satisfied with our property…
We are very satisfied with our property manager Nick Summerfield. In the short time he has been dealing with our property he has been very prompt at dealing with any issues, and always with a friendly manner.
5/5
TrustpilotExcellent service from Laura & Milton
Milton & Laura at Hamptons have been such a great support throughout my search for a long-term rental property. Totally professional while it felt like they weren’t agents/ managers at the same time with access to their services at any point in the day which made it that much better.
5/5
TrustpilotWe sold in a tough climate with a lot…
We sold in a tough climate with a lot of uncertainty around and with it low numbers of potential buyers.Hamptons were persistent and never gave up the opportunity and in the end found us a buyer. Friendly, professional and responsive service.
5/5
TrustpilotJoe has been an outstanding property…
Joe has been an outstanding property manager. Always attentive, prompt and object. It's been a pleasure working with Joe.
4/5
TrustpilotSaima, Property Manager Hamptons
Saima, Property Manager at Hamptons had always been very efficient with responding to any issues that we have faced in the property. Very contactable and informative with what is happening in terms or repairs or maintenance. Thanks!
5/5
TrustpilotTotally recommended!
I've been with Hamptons for many years now, entrusting them with letting and managing my flat, and I totally reccomend them.In particular, April Keane, my Property Manager, is fantastic, really attentive and supportive. I know I can count on her whenever I face any issues, as happened recently, and that everything will be addressed promptly and professionally.
5/5
TrustpilotA truly outstanding personal experience
I moved to the UK the summer of 2018. Dealt with a lot of letting agents and had many frustrating experiences until I met Victoria Beckett from Hamptons. She listened to my needs, found an amazing flat, helped me navigate a very different system and. demanding landlord, saw solutions instead of problems and kept her head cool when I was frustrated;) Victoria truly stands out in this sector! She comes highly recommended!
5/5
TrustpilotApril Keane Hamptons
I'd like to commend the work of April Keane at Hamptons. She is very responsive and professional providing timely information. It has been a pleasure to work with April.
5/5
TrustpilotPatryk Lehmann property manager
Patryk Lehmann property manager Great to come back and fix all our issues He emails & follows up with call not used to this with previous property manager. Really happy he has been assigned to our property rental. Nadya Dalil Amarnani
5/5
TrustpilotWe have been using Hamptons as our…
We have been using Hamptons as our letting managers for over 10 years and have had nothing but exceptional service and a willingness to help. Our current property manager (Angela Parn) consistently goes out of her way to ensure the needs of our tenants, and us, are met. I would be happy to recommend Hamptons to anyone looking for someone to manage their property!
4/5
TrustpilotGreat Home Management Team
I lived in a home managed by Samantha (from Hamptons) in Hayes area. She did an exceptional job for the 3 years i lived in that home and provided immediate and prompt responses to my queries and support requests. I would like to recommend Hamptons as a letting agency for their professional handling of all situations and smooth process to move into a new home
5/5
TrustpilotGood agent and property management.
Mandy has managed my property for some time now taking the pressure off me as complience is so critical in this day and age.She has always tried to resolve any issues that come up regarding the property.
1/5
Trustpilot10/10 WOULD NOT RECOMMEND!
This agency is absolutely awful and unprofessional. I was scheduled for a viewing an hour and half away from my home spent loads of money trying to get to the showing and when I arrived I was stood up and left without any communication. Reaching out to them to explain what had happened I heard no response or anyone trying to mend the mistake. DO NOT LET through them.
1/5
TrustpilotCompletely inept!
You won’t find a more inept firm to deal with than Hamptons internationalThey provide rubbish service and charge massive feesThey treat tenants with utter lack of respect and should be avoided like the plague we are currently experiencing!
Agent replied · 24 October 2024
Good Afternoon, thank you for taking the time to leave us your feedback. We are unfortunately unable to contact you directly based on your username, should you require assistance please contact customercare@hamptons-int.com who will be happy to support you and address your concerns.
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